Administration - Office Manager (Rs)

2 months ago

Ottawa, Canada Riverstone Retirement Communities Full time

Stirling Park Retirement Community
- Office Manager
Fixed Term - 12 months
Riverstone Retirement Communities is a locally owned and operated company. We believe that everyone deserves to live a meaningful, engaged, and joyful life. We strive to ensure our residents live comfortably and with dignity in a safe and happy environment.
Riverstone offers a highly respected, full continuum of care to its residents with a variety of lifestyle options to best suit their needs-from Independent, Assisted living, and Memory Care. Allowing each resident the freedom to live their best life.
Our valued employees work in an environment that fosters job satisfaction, respect, responsibility, loyalty, and personal growth. We are looking for positive, caring team members who want to make a difference in the lives of seniors.
More than just Senior Living. It's a new life.

**QUALIFICATIONS**:Education**:

- Diploma in Business Administration and/or Accounting or equivalent experience

**Background**:

- Minimum of three years’ related experience, preferably in health care industry
- Must have a good understanding of bookkeeping practices and sufficient accounting knowledge to determine proper entries, prepare financial reports and statements, and conduct reviews as required;

**Personal Requirements**:

- Work as part of a team
- Capable of adapting to different situations and change
- Keen interest in working with seniors

**FUNCTIONS**:

- Maintain confidentiality of all financial, personnel and resident information;
- Manage Accounts Payable, including processing invoices, month-end accruals, follow-up with suppliers and service providers;
- Manage Accounts Receivable, including resident statements, collection of outstanding balances, bank deposits, EFT transmissions, answering resident and family inquiries;
- Maintain seniority lists;
- Maintain inventory of office supplies;
- Perform general office duties;
- Maintain a filing system to the Riverstone standards;
- Maintain and complete weekly occupancy report;
- Coordinate all resident move-in and move-out, ensuring resident administration file is complete, residents are orientated, provide residents with handbook etc.;
- Provide full executive secretarial support for the General Manager;
- Organize workflow of administration office, coordinate meetings and schedule appointments as required;
- Manage reception team, including hiring, training, supervising and scheduling;
- Ensure policies and procedures are updated in timely manner, as per the direction of General Manager;
- Maintain employee files and perform audits as per the QA program;
- Maintain internal records and prepare internal reports as required;
- Complete routine forms as required or directed. Maintain current knowledge of information required by various government or other agencies regarding residents and staff;
- Responsible for delivery of orientation and training program in accordance with RHA and other legislative bodies.

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