Resources Associate

2 weeks ago


Montréal, Canada Alexa Translations Full time

**About Alexa Translations**

Alexa Translations is a leading translation service provider that helps the world’s largest and most prestigious legal, financial and government industries with translation solutions that elevate the way they do business. Since 2002, we have grown our reputation by forging long-term relationships built on trust. Helping our clients reach their business goals is the foundation of our success.

In addition to our translation services, we have built a best-in-class Artificial Intelligence (A.I.) machine translation technology that is specifically trained for the Canadian legal and financial markets. It delivers complex, industry-specific translations with unprecedented quality and unmatched speed.

**Position Summary**

The Resource Associate partners closely with the Resource Director and linguist team by supporting them through undertaking administrative job duties. They are responsible for supporting the team in building a sustainable resources base and relationships and optimising processes in their field of duty.

**Principle Responsibilities and Duties**
- Facilitates the hiring of qualified resources for open positions in the internal team and collaborates with the Resource Director and the linguists to understand skills and competencies required for openings.
- Facilitates the sourcing of freelancers for our external team based on upcoming needs for translation demands.
- Provide administrative support for the onboarding of new linguists (internal and external) through the creation of profiles, gathering and validating credentials, and coordinating interviews, calls, communications, etc.
- Works within the Translation Management System (Plunet) to ensure accuracy and manage the general resources database.
- Collate data and generate reports to help the resources team by tracking performance, monitoring KPIs, and other dashboards based on the direction of the Resource Director.
- Establish active communication and engagement with the Resource Director to help out where necessary.
- Completing various activities, attending events, supporting administrative tasks including, procedure documentation, and ordering office supplies.
- Assisting with the facilitation and scheduling of meetings and events, including technical support and the preparation of presentations.

**Qualifications**

**Education**:

- College diploma, university degree or equivalent
- Bilingual (French / English)

**Experience and Proficiencies**:

- 3+ years of experience in a similar role, or administration, or office/project management.
- Proficient in Microsoft Suite (Word, Excel, Powerpoint) and Google Suite (Gmail, G-drive).
- Experience in the Translation / Localization industry.

**Skills and Abilities**:

- Superior organizational skills - strong aptitude for time management, goal setting and understanding how to meet requirements.
- Very strong work ethics and interpersonal skills essential to develop trusted relationships.
- Able to work on multiple projects simultaneously, meeting tight deadlines, managing changing priorities, and working under pressure.
- Methodical, analytical and resourceful with strong attention to detail.
- Excellent written and verbal communication skills in French and in English, is a must.

**Professional Environment**

**Hours of Work**
- Alexa Translations hours of operation are 9:00 am - 5:30 pm Monday to Friday EST. The Resource Associate** **will require additional hours of operation and flexibility to be successful in this role.

**_ This is a Hybrid Role, you will be required to go to our office in Montreal 3-4 days weekly._**

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