Current jobs related to Customer Service Representative - Greater Sudbury - Vianet Inc

  • Customer Service Representative

    3 weeks ago

    Greater Sudbury, Canada Farm Business Consultants Full time

    Overview: **Customer Service Representative** **Your next career adventure starts here - don't let it pass you by!** Step into a role where your skills are valued, and your potential is recognized. We’re seeking dynamic individuals ready to take their career to the next level. At Farm Business Consultants (FBC), our roots run deep in rural communities,...

  • Customer Service Representative

    4 months ago

    Greater Sudbury, Canada Roberts Electrical Inc. Full time

    Our company is looking for a Customer Service Representative to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and...

  • Customer Service Representative

    4 months ago

    Greater Sudbury, Canada Delta Bingo & Gaming Sudbury Full time

    Currently hiring for Customer Service representative in the Bingo and Gaming industry. Representative will be required to sell gaming product while answering guests questions friendly and efficiently. Previous gaming experience an asset, but not a requirement. About Delta Bingo & Gaming: Founded in 1966, Delta Bingo & Gaming is a proud industry leader with...

  • Customer Service Representative

    3 weeks ago

    Greater Sudbury, Canada FBC Farm and Small Business Tax Consultants Full time

    Overview As the first point of contact with our Members, the Customer Service Representative is a critical part of the FBC team. They demonstrate a positive energy and consistently provides exceptional customer service to FBC Members. If you appreciate growth and training opportunities, thrive on building relationships and helping others, and want...

  • Customer Service Representative

    4 months ago

    Greater Sudbury, Canada Motion LP Full time

    This is a 14-month contract position in our Sudbury location._ **Consider joining us as a Customer Service Representative if**: You are a multi-tasker in the truest sense, who thrives on juggling projects, demands, and timelines - and doesn’t get overwhelmed doing so. You have a couple of years of customer-facing experience, and you want an opportunity to...

  • Customer Service Representative

    3 months ago

    Greater Sudbury, Canada One Source Home Services Full time

    One Source Home Services, a leading, Home Building, HVAC and plumbing company, is seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. Our company takes pride in delivering exceptional service to our valued customers, and the customer service team plays a vital role in ensuring their...

  • Csr (Customer Service Representative)

    4 months ago

    Greater Sudbury, Canada Andrew's Auto Repair Full time

    Job Overview: We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This role requires strong communication skills, a friendly demeanor, and the ability to multitask in a fast-paced...

  • Customer Service Representative

    3 months ago

    Greater Sudbury, Canada Lifemark Health Group Full time

    **Customer Service Representative - Lifemark Physiotherapy Lasalle Boulevard** Location: 1122 Lasalle Boulevard Sudbury, Ontario Employment status: Permanent Full-Time Rate compensation: $16.50 - $18.00 Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the...

  • Customer Service Representative

    3 months ago

    Greater Sudbury, Canada Culligan Water Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our growing team at our Sudbury location as a CSR! Tuesday to Saturday.** The Customer Service...

  • Customer Service Representative

    4 months ago

    Greater Sudbury, Canada Culligan Water Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our Sudbury location as a Customer Service Representative!** The Customer Service Rep is...

  • Customer Service Representative

    3 months ago

    Greater Sudbury, Canada Culligan Water of Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our SUDBURY location as a Customer Service Representative! Saturday to Wednesday Shift...

  • Operations Customer Service Representative

    4 months ago

    Greater Sudbury, Canada Intelcom Full time

    Ride the next mile with us! - Operations Customer Service Representative Why choose Intelcom and become one of our Operations Customer Service Representative? - You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and drivers to ensure deliveries are completed on time - You enjoy a fast pace and being...

  • Customer Services Representative

    4 months ago

    Greater Sudbury, Canada Natural Purity Full time

    **Northern Aqua Technologies - Sudbury Ontario** Authorized Natural Purity Distributor We are a Canadian company that is servicing customers from coast to coast with environmentally friendly proprietary products and we are expanding our business. With one of the most advanced management teams, we provide our customers a full understanding of our product...

  • Customer Service Representative

    4 months ago

    Greater Sudbury, Canada Natural Purity Full time

    **Northern Aqua Technologies - Sudbury Ontario** Authorized Natural Purity Distributor We are a Canadian company that is servicing customers from coast to coast with environmentally friendly proprietary products and we are expanding our business. With one of the most advanced management teams, we provide our customers a full understanding of our product...

  • Customer Services Representative

    4 months ago

    Greater Sudbury, Canada Natural Purity Full time

    **Northern Aqua Technologies - Sudbury Ontario** Authorized Natural Purity Distributor We are a Canadian company that is servicing customers from coast to coast with environmentally friendly proprietary products and we are expanding our business. With one of the most advanced management teams, we provide our customers a full understanding of our product...

  • Customer Service Representative

    4 months ago

    Greater Sudbury, Canada TCAT Div of Toromont Industries Ltd Full time

    The Customer Service Representative (CSR) is a key internal and external customer liaison for a Major Customer(s) and coordinates the work flow of parts, services, and commodities across multiple branches relating to this account(s). **As a Customer Service Representative, YOU will experience**: - Working within one of the safest organizations in the...

  • Customer Service Representative

    1 month ago

    Greater Sudbury, Canada LCBO Full time

    Location Address: 2400 Long Lake Road, Sudbury Number of Openings: 4 Salary / Pay: $17.85/hour Job Posting Description: Do you make an impact on the people you meet?  Do you have a charismatic personality, and love engaging with people, both customers and colleagues?  If this sounds familiar, then we’d love to have you on our team! A team...

  • Customer Service Representative

    4 months ago

    Greater Sudbury, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Customer Service Representative

    2 days ago

    Sudbury, Ontario, Canada LCBO Full time

    Location:LCBO stores across OntarioJob Summary:We are seeking a Customer Service Representative to join our team at the LCBO. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, answering their questions, and resolving any issues they may have.Key Responsibilities:Provide excellent...

  • Customer Service Representative

    2 days ago

    Sudbury, Ontario, Canada LCBO Full time

    Location:LCBO stores across OntarioJob Summary:We are seeking a Customer Service Representative to join our team at the LCBO. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, answering their questions, and resolving any issues they may have.Key Responsibilities:Provide excellent...

Customer Service Representative

4 months ago

Greater Sudbury, Canada Vianet Inc Full time

**POSITION TITLE**: Customer Service Representative

**DEPARTMENT**:Customer Service

**LOCATION**:Sudbury

**REPORTS TO**: Customer Service Manager

**COMPANY**:
Vianet is a well-established, customer-oriented telecommunications company located across Ontario. We provide Residential, Small Business, and Enterprise level customers in both urban and rural locations with a wide range of services to suit their unique needs. We offer internet access across a variety of mediums, such as our own Fibre and Wireless infrastructure, which we are continually expanding, as well as over third-party DSL and Cable. We also provide phone service in all our serving areas, as well as high-definition television service in select areas.

**SUMMARY**:
There are 2 vacancies for one year maternity leave contracts at the Sudbury head office.

**POSITION RESPONSIBILITIES**:

- Answer in bound calls from customers in a professional and courteous manner
- Respond to inquiries and provide information to customers regarding billing, availability of service and account information
- Research required information using all available resources
- Handle and resolve customer complaints
- Follow up on orders with customers as required
- Record details and make notes on customer accounts
- Explain the type and cost of product and services offered
- Open new customer accounts
- Access and process information
- Maintain accurate customer records
- Order and coordinate installation of services
- Communicate and coordinate with internal departments
- Arrange for billing services, refunds and credit requests
- Receive payments from customers
- Swap out customer equipment
- Ensure customer satisfaction and quality of service
- Provide general administrative and clerical duties
- Other duties as assigned

**EXPERIENCE / KNOWLEDGE REQUIRED**:

- Experience dealing with the public
- Customer service experience assisting customers
- Comfortable answering inbound customer calls
- Completion of high school diploma is preferred
- Tech savvy with basic internet knowledge
- Good computer skills in MS Office, Word and Excel
- Good data entry skills with a focus on accuracy
- General knowledge of operating standard office equipment
- Solid communicator both verbal and written
- Strong organizational and administrative skills
- Ability to work with others in a close manner
- Team player with a positive attitude and good work ethic
- Regular time and attendance is an essential job function
- Excellent customer service and problem-solving skills
- Knowledge of internet and related products
- Ability to work independently, efficiently with sound attention to detail
- Excellent time management skills with the ability to take initiative, multi-task and prioritize work in a busy fast paced environment

**HOURS OF WORK**:
Monday to Friday

Day Shift

8:30am to 5:00pm

Monday to Friday

Afternoon Shift

11:30am to 8:00pm

**DATE POSTED**: August 3, 2023

**Job Type**: Fixed term contract
Contract length: 12 months

**Salary**: From $18.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Greater Sudbury, ON P3E 5J8: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person