Customer Service Representative

6 months ago

Greater Sudbury, Canada TCAT Div of Toromont Industries Ltd Full time

The Customer Service Representative (CSR) is a key internal and external customer liaison for a Major Customer(s) and coordinates the work flow of parts, services, and commodities across multiple branches relating to this account(s).

**As a Customer Service Representative, YOU will experience**:

- Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
- Working for the best in class equipment dealer and with the premium Caterpillar brand
- Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
- An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

**In a typical day, YOU will**:

- Demonstrate workplace safety, environmentally sound, healthy behaviors at all times in support of Toromont’s Health and Safety Policy, Programs and initiatives
- Priority contact for urgently required items and backorders
- Direct and assist warehouse staff to ensure orders are prepped, staged and shipped in a timely fashion
- Assist Customer(s) with backorder review and tracking as well as finding solutions to meet schedules
- Organize shipments of Cat and Reman core returns from multiple sites in a timely fashion
- Attend to the needs and concerns of all necessary branches involved and provide one point of contact on parts related items
- Arrange carrier shipments of Major Components
- Communicate and work closely with PSSRs on account(s) to achieve goals pertaining to growth and customer loyalty
- Stock customer sites with required consumables and parts
- Process parts warranty claims
- Provide parts support to on-site Technicians and client group
- Review and manage parts return process to improve performance
- Assist with GET and undercarriage planning, stocking, and ordering via available systems
- Grow commodity business with this account(s)

***Must-haves for this role**:

- Post Secondary Education with 3+ years of Parts or equivalent experience
- Customer focused with the ability to cultivate and maintain positive customer relationships consistently

**About Toromont Cat**
- With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar, Toromont Cat takes care of our employees who take care of our customers When you join our team, you become a member of the Toromont family. Your success is our success- #IND23_

  • Customer Service Representative

    4 months ago

    Greater Sudbury, Canada Farm Business Consultants Full time

    Overview: **Customer Service Representative** **Your next career adventure starts here - don't let it pass you by!** Step into a role where your skills are valued, and your potential is recognized. We’re seeking dynamic individuals ready to take their career to the next level. At Farm Business Consultants (FBC), our roots run deep in rural communities,...

  • Customer Service Representative

    6 months ago

    Greater Sudbury, Canada Roberts Electrical Inc. Full time

    Our company is looking for a Customer Service Representative to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and...

  • Customer Service Representative

    1 month ago

    Greater Sudbury, Canada Sandvik Full time

    Sandvik Mining and Rock Solutions is seeking a Rock Tools Customer Sales Support Representative Location: Greater Sudbury, Ontario At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. We recognize your performance and offer various ways to fuel your growth towards...

  • Customer Service Representative

    6 months ago

    Greater Sudbury, Canada Motion LP Full time

    This is a 14-month contract position in our Sudbury location._ **Consider joining us as a Customer Service Representative if**: You are a multi-tasker in the truest sense, who thrives on juggling projects, demands, and timelines - and doesn’t get overwhelmed doing so. You have a couple of years of customer-facing experience, and you want an opportunity to...

  • Csr (Customer Service Representative)

    7 months ago

    Greater Sudbury, Canada Andrew's Auto Repair Full time

    Job Overview: We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This role requires strong communication skills, a friendly demeanor, and the ability to multitask in a fast-paced...

  • Customer Service Representative

    6 months ago

    Greater Sudbury, Canada One Source Home Services Full time

    One Source Home Services, a leading, Home Building, HVAC and plumbing company, is seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. Our company takes pride in delivering exceptional service to our valued customers, and the customer service team plays a vital role in ensuring their...

  • Customer Service Representative

    6 months ago

    Greater Sudbury, Canada Culligan Water Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our growing team at our Sudbury location as a CSR! Tuesday to Saturday.** The Customer Service...

  • Operations Customer Service Representative

    6 months ago

    Greater Sudbury, Canada Intelcom Full time

    Ride the next mile with us! - Operations Customer Service Representative Why choose Intelcom and become one of our Operations Customer Service Representative? - You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and drivers to ensure deliveries are completed on time - You enjoy a fast pace and being...

  • Customer Service Representative

    6 months ago

    Greater Sudbury, Canada Culligan Water of Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our SUDBURY location as a Customer Service Representative! Saturday to Wednesday Shift...

  • Customer Service Representative

    6 months ago

    Greater Sudbury, Canada Culligan Water Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our Sudbury location as a Customer Service Representative!** The Customer Service Rep is...

  • Customer Service Representative

    2 months ago

    Greater Sudbury, Canada Assured Automotive Full time

    The **Customer Service Representative** is responsible for providing exceptional customer experience. They manage working relationships with customers and Insurance Partners while providing all components of administrative support for the Repair Facility Team. The Customer Service Representative will also have estimating responsibilities such as creating...

  • Customer Service Representative

    7 months ago

    Greater Sudbury, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Customer Service Representative

    4 months ago

    Greater Sudbury, Canada LCBO Full time

    Location Address: 2400 Long Lake Road, Sudbury Number of Openings: 4 Salary / Pay: $17.85/hour Job Posting Description: Do you make an impact on the people you meet?  Do you have a charismatic personality, and love engaging with people, both customers and colleagues?  If this sounds familiar, then we’d love to have you on our team! A team...

  • Cpap/customer Service Representative

    6 months ago

    Greater Sudbury, Canada Wellwise Full time

    **All referred applicants must first be submitted through Workday by a current Loblaw Colleague.** Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering...

  • Customer Service Representative

    2 months ago

    Sudbury, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    Job Description:beBee Professionals in Greater Sudbury is seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer...

  • Customer Service Representative

    7 months ago

    Greater Sudbury, Canada Sani Marc Inc Full time

    **Customer Service Representative - Wood Wyant**: Emploi Full-time - **Agent/Clerk - Customer service** Branch: Sudbury -Sudbury Ontario P3B 2E5 **As soon as possible**Schedule: Monday to Friday (Day) **Salary**:21$/h **Description: **Working at Sani Marc means**: - ** Taking ownership and accountability** for your responsibilities; you are entrusted to...

  • Receptionist/customer Service Representative

    6 months ago

    Greater Sudbury, Canada Imperial Collision Centre Full time

    YOUR JOURNEY BEGINS WITH IMPERIAL COLLISION CENTRE! We’re looking for a great **Receptionist/Customer Service Representative**. We offer a balanced work life filled with a fun, energetic and an inclusive working environment. At Imperial Collision Centre we hire to elevate our team. We are looking for people who challenge us to think differently and make...

  • Receptionist/customer Service Representative

    6 months ago

    Greater Sudbury, Canada Imperial Collision Centre Full time

    At **Imperial Collision Centre** we hire to elevate our team. We are looking for people who challenge us to think differently and make us better. We are determined to build trusted remarkable relationships with our staff. We want to grow and not only focus on the bottom line but on the happiness and satisfaction of our customers and our team. We’re...

  • Inventory Customer Service Representative

    6 months ago

    Greater Sudbury, Canada Culligan Water of Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our SUDBURY location as a Customer Service Inventory Representative! **_**Tuesday to...

  • Receptionist/customer Service Representative

    1 month ago

    Greater Sudbury, Canada Imperial Collision Centre Full time

    YOUR JOURNEY BEGINS WITH IMPERIAL COLLISION CENTRE! We’re looking for a great **Receptionist/Customer Service Representative**. We offer a balanced work life filled with a fun, energetic and an inclusive working environment. At Imperial Collision Centre we hire to elevate our team. We are looking for people who challenge us to think differently and make...