Regional Service Sales Manager Canada

5 months ago

Richmond Hill, Canada Johnson Controls Full time

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away

**What we offer**
- **Competitive salary**
- Paid vacation/holidays/ sicktime - **15 days **of vacation first year**
- Comprehensive benefits package including, medical, dental, and vision care - **Available day one**
- Company Vehicle
- Extensive product and on the job/cross training opportunities **With **outstanding resources**
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
- Check us out
- Location: Toronto, Quebec, Manitoba

**What you will do
**Under general direction, leads the Service business by executing sales strategies to achieve profitability, growth and market penetration. Develops and directs the service sales force in selling service offerings including planned service agreements, controls and mechanical retrofits, O&M, and labor and materials to the local Controls and Mechanical service market. Develops and delivers the branch secured service sales and margin plan for all Lines of Business for the assigned geography. Responsible for hiring, coaching, & developing sales people consistent with Sales Management Disciplines. Controls selling expenses and manages resources to improve profit position. Establishes and maintains long-term relationships with strategically important Customers to influence opportunities. Sets the standard for professionalism within the sales team, building and maintaining a high-performance team able to grow market share through a commitment to customer satisfaction, quality and an understanding of the business environment and local community. Represents Johnson Controls as local leader for customers, employees and within the community.

**How you will do it**
- Manages assigned BE sales portfolio to maximize secured sales, return on assets, revenue, and growth objectives.
- Increases market penetration in local BE business by securing new customers and expanding the scope of the existing customer base business at key, target, managed and maintained owner accounts. Manages qualification and assessing potential customers and opportunities. Consistently seeks to expand the scope of business with owners. Ensures the development and maintenance of Account Plans with all appropriate accounts.
- Analyzes the market and current business performance. Executes growth strategies for sales and operations teams consistent with branch and Building Efficiency business mission and objectives. Understands the business environment of local markets including competition, purchasing and business trends. Accountable for integration of service sales and operational team activity within assigned staffing geography.
- Establishes and drives local territory account management consistent with Service North America and Region strategic direction and assigns key and target accounts.
- Evaluates Johnson Controls local performance in customer satisfaction and provides leadership for performance enhancement and proactive resolution of issues and allocates resources as needed to ensure customer expectations are met.
- Participates as the management team representative on strategically important target accounts. Establishes and maintains personal long-term customer relationships with strategically important accounts to influence opportunities.
- Reviews bids and estimates for accuracy and oversees bid preparation and operational review meetings.
- Working with the Branch Management Team, ensures company standards, processes, and tools are used and applied. Ensures the development and training of the sales workforce on established processes, tools, and standards.
- Consistent with the branch business plan, provides sales focus and sets aggressive individual and team goals. Ensures adherence to company policies, procedures, and strategic initiatives regarding human resource management.
- Executes the sales staffing plan for the assigned local geography. Working with the Branch Management team, recruits, hires, and retains BE sales force. Prepares and delivers clear performance expectations, performance reviews and development plans for direct reports teaming with the appropriate matrix functional manager. Ensures a consistent level of coaching, which includes: monthly ‘one-on-one(s)’, observed and unobserved calls

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