Regional Sales Account Manager

7 months ago

Richmond Hill, Canada ABI LTD. Full time

Why join the ABI LTD team?
Since 1989, ABI has been at the forefront of developing cutting-edge technology to revolutionize the way bakeries produce high-quality food efficiently. As a global integrator of automated bakery equipment, we have garnered a reputation for excellence, servicing some of the largest bakeries worldwide.
Our extensive product range spans every stage of the baking process, from ingredients handling to the packaging of finished goods. Whether it's providing standalone equipment for small and medium-sized wholesale bakeries or designing and integrating full end-to-end lines for industrial baking centers, ABI is dedicated to delivering innovative solutions that exceed customer expectations.
We take pride in our work and the satisfaction of our global clientele.
Looking ahead, we recognize the transformative impact of robotics on industries worldwide. As a Preferred Partner and integrator for ABB, the world's leading robotics manufacturer, ABI is at the forefront of this technological revolution. This expertise enables us to offer our customers unparalleled precision and efficiency in their bakeries.

We’re the future of baking automation - and we’re growing We’re currently looking for a Regional Sales Account Manager to join our team.

**About the Opportunity**:
The Regional Sales Account Manager is responsible for growing and reinforcing our name and position within the bakery industry. Acquiring new customer accounts & managing existing relations to increase revenue within assigned territories. You will develop and implement business plans which will meet both personal and business goals of expanding the customer base in the market, achieving customer satisfaction, revenue generation, and long-term account goals in line with the company vision and values. There will be coordination with other departments and some leadership duties related to this position.

**You Will be Responsible For**:

- Identifying and qualifying leads & opportunities;
- Analysis of market trends and strategic planning for product development;
- Defining and understanding customer requirements (1- Problematic, 2- Key information, 3- Solution);
- Working with the engineering department to develop optimum and adapted solutions to the customer’s technical needs;
- Generating new quotes based on these solutions and preparing a customized sales approach;
- Following-up, maintaining, and updating sales quotation log;
- Canvassing sales via phone and in person;
- Winning customer orders for equipment and services that match the ABI Strategic Plan
- Keeping customers informed of the status of orders, inquiries, shipments, problems, etc.;
- Develop an understanding of customer and product trends and participate in the development of ABI’s strategic plan
- Identify prospective customers, pursue leads, utilize personal contacts & cold calling to acquire new business development opportunities & follow up throughout the sales and service cycles
- Perform both sales duties and create drive for other sales team members to generate revenue from an assigned geographical location by executing strategies to achieve sales targets
- Conduct sales territory analyses, industry trends, and monitor competition in the current marketplace by gathering; pricing, (new) products, merchandising techniques, training etc.
- Travel to potential and existing customers within an assigned sales area to present company offerings and build brand awareness
- Collect customer feedback and provide updates to management
- Increase revenue with existing accounts in assigned region by building strong relationships and partnerships to develop loyalty and leverage sales effectiveness
- Create and conduct effective proposal presentations
- Demonstrate technical selling skills and extensive product knowledge while managing accounts in assigned territory
- Work in partnership with store managers, bakers, chefs and others to maximize store sales by demonstrating technical selling skills, extensive product knowledge and answer questions pertaining to products and their uses, prices, and availability
- Attend tradeshows, vendor training, open house events, training seminars and sales meetings
- Maintain & keep management informed with accurate records and submitting activity and results reports; such as daily call reports, weekly work plans, and prospecting activities including sales calls, presentations, closed sales, and follow-up activities
- Develop and implement monthly business plan in conjunction with management detailing leads and customer retention during the time period, while focusing on ways to meet or exceed sales quota goals
- Maximize all opportunities in the process of closing a sale, including continued support to resolve issues after the close
- On occasion; ability to work flexible hours including weekends and overtime when necessary
- Adhere to all company policies, procedures, core values and business ethics codes

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