Collections Clerk

2 weeks ago

Edmonton, Canada Velocity Truck Centres Full time

**Position**:Collections Clerk / Accounts Receivables**

**Position Type**:Fulltime permanent

**Location**:Edmonton AB

**Work Schedule**:Monday to Friday ( 40 hours a week)

**Opportunity**

Velocity Truck Centre Canada, formally known as First Truck Centre, has an exciting opening for a **Collections Clerk** at our Edmonton West branch. The Collections Clerk will contribute in one of Canada's best managed companies. Be a part of a team that takes trucking to the next level of quality and professionalism.

**Compensation Plan**
- **Attractive Compensation**: Competitive base salary (D.O.E.)
- ** Work-Life Balance**: Generous accrued vacation time.
- ** Financial Security**: Plan for the future with employer RRSP matching
- ** Comprehensive Benefits**:Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs.

**Duties and Responsibilities**
- Develops collection strategies and monitors past dues while developing standards, improvements, or changes to positively impact past dues and customer service levels.
- Manages daily collection activities for assigned portfolio of customers, including but not limited to, reviewing past due accounts, and making recommendations for escalation.
- Recommending and supporting AFDA balances, monthly.
- Collects payments from customers.
- Communicates with customers regarding payment status.
- Generates refund requests.
- Monitors accounts to ensure payments are up to date.
- Researches and resolves invoice discrepancies and customer issues.
- Corresponds with customers and responds to inquiries.
- Contacts and develops relationships with past due clients.
- Proactively manage deteriorating trends and report any potential loss exposures in a timely manner.
- Works with internal departments to handle collection service levels for the largest and most sensitive customer accounts.
- Processes and post credit card payments on account
- Set up customers in document delivery.
- Monthly reporting on all accounts over 60 days.
- Credit overrides to a maximum of 10k, anything above this amount to Credit Managers for approval.
- Match dollar for dollar invoices to clear invoices on AR accounts.
- Reviews payment errors and provide customers with any documents needed to clear errors.
- Assist with audits.
- Back up coverage for other collectors.
- Advising Credit Managers of any accounts they wish to have discussed at monthly industry meetings.

**Required Qualifications**
- Minimum 5 years collection experience including knowledge and understanding of rules/regulations related to collection, repossession, bankruptcy, and litigation.
- Strong problem-solving and effective negotiation skills.
- Excellent communication skills paired with the ability to communicate effectively with customers and other employees at all levels of the organization.
- Detail oriented with the ability to multi-task and follow through while maintaining a strong focus on quality, accuracy, and attention to detail.

**Asset Qualifications**
- Post secondary education in finance, accounting, business administration or related field is considered an asset.
- Dealership experience is considered an asset.

**About us**

Velocity Truck Centres Canada, encompassing First Truck Centre, P&R Truck Centre, Velocity EV provides unparalleled support through a range of services including sales, vehicle maintenance, parts, collision repair, and financing. Our brands include Freightliner, Western Star, Thomas Built, Autocar, and Trailers. We believe in living our values and serving our customers and employees through our brand pillars - Speed, Value, Trust. Velocity Truck Centres is expanding in Alberta and British Columbia, now boasting 18 branches. With over 100 branches globally spanning the USA, Mexico, and Australia, we value career growth and are looking for like-minded individuals to join our team.

For more information about Velocity Truck Centre Canada, please visit our website.
- We are an equal opportunity employer_._

HP01

  • Collections Clerk

    6 months ago

    Edmonton, Canada First Truck Centre Full time

    **Position**:Collections Clerk** **Position Type**:Fulltime permanent **Location**:Edmonton - West **Work Schedule**:Monday - Friday **Opportunity** First Truck Centre, doing business as Velocity Truck Centres, has an exciting opening for a Collections Clerk at our Edmonton West branch. The Collections Clerk will contribute in one of Canada's best...

  • Collections Clerk

    7 months ago

    Edmonton, Canada First Truck Centre Full time

    **Position**:Collections Clerk** **Position Type**:Fulltime permanent **Location**:Edmonton - West **Work Schedule**:Monday to Friday ( 40 hours a week) **Opportunity** Velocity Truck Centre Canada, formally known as First Truck Centre, has an exciting opening for a **Collections Clerk** at our Edmonton West branch. The Collections Clerk will contribute...

  • Collection Clerk

    6 months ago

    Edmonton, Canada NationaLease Full time

    The Calmont Group is growing and we would love for you to come and grow with us! For nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the diverse needs of our customers. Headquartered in Edmonton,...

  • Collections Clerk

    6 months ago

    Edmonton, Canada Calmont Group Full time

    We are the best at what we do so what are you waiting for? The Calmont Group is growing and we would love for you to come and grow with us! For nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the...

  • Collections Clerk

    6 months ago

    Edmonton, Canada NationaLease Full time

    We are the best at what we do so what are you waiting for? The Calmont Group is growing and we would love for you to come and grow with us! For nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the...

  • Collections Clerk

    6 months ago

    Edmonton, Canada Calmont Group Full time

    We are the best at what we do so what are you waiting for? The Calmont Group is growing and we would love for you to come and grow with us! For nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the...

  • Collections Clerk

    6 months ago

    Edmonton, Canada Martin Recruitment Inc. Full time

    JOB OPPORTUNITY: Hiring a full-time Collections Clerk for our client in Edmonton. This is a contract opportunity. RESPONSIBILITIES: - Reach out to overdue commercial account holders following established protocols to discuss payment options. - Negotiate acceptable payment plans, including settlements where appropriate, while fostering positive rapport with...

  • Clerk Iii

    4 months ago

    Edmonton, Canada Covenant Health Alberta Full time

    The Clerk III provides a wide range of clerical support, with varying duties depending on the specified program/department. The Clerk III performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 41 Collective...

  • Clerk Iii

    3 months ago

    Edmonton, Canada Covenant Health Alberta Full time

    The Clerk III provides a wide range of clerical support, with varying duties depending on the specified program/department. The Clerk III performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 41 Collective...

  • Unit Clerk

    3 weeks ago

    Edmonton, Canada Covenant Health Alberta Full time

    The Unit Clerk performs a variety of duties in support of the health care team including processing physician orders and liaising with other departments. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement. - Classification: Unit Clerk - Union: COV CUPE 41 - Unit and Program: Unit 32 - Neonatal Intensive Care - Primary...

  • Clerk Iii

    2 days ago

    Edmonton, Canada Covenant Health Alberta Full time

    The Clerk III provides a wide range of clerical support, with varying duties depending on the specified program/department. The Clerk III performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 2111 Collective...

  • Accounts Receivable Clerk

    6 months ago

    Edmonton, Canada Academy of Learning Career College Full time

    **ACCOUNTS RECEIVABLE CLERK** Academy of Learning Career College is a leading educational institution dedicated to providing high-quality career-focused education and training to students in Alberta and Manitoba. We are committed to preparing students for successful careers in their chosen fields while ensuring compliance with all relevant educational...

  • Clerk Iv

    2 months ago

    Edmonton, Canada Covenant Health Alberta Full time

    The Clerk IV provides complex clerical support. The Clerk IV performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement. - Classification: Clerk IV - Union: COV CUPE 41 - Unit and Program:...

  • Clerk Iv

    9 hours ago

    Edmonton, Canada Covenant Health Alberta Full time

    The Clerk IV provides complex clerical support. The Clerk IV performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement. - Classification: Clerk IV - Union: COV CUPE 41 - Unit and Program:...

  • Clerk Iv

    3 months ago

    Edmonton, Canada Covenant Health Alberta Full time

    The Clerk IV provides complex clerical support. The Clerk IV performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement. - Classification: Clerk IV - Union: COV CUPE 41 - Unit and Program:...

  • Unit Clerk

    3 months ago

    Edmonton, Canada Covenant Health Alberta Full time

    The Unit Clerk performs a variety of duties in support of the health care team including processing physician orders and liaising with other departments. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement. - Classification: Unit Clerk - Union: COV CUPE 41 - Unit and Program: 12Y & 11Y LTC - Primary Location: Edmonton...

  • Unit Clerk

    1 week ago

    Edmonton, Canada Covenant Health Alberta Full time $26

    The Unit Clerk performs a variety of duties in support of the health care team including processing physician orders and liaising with other departments. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement. Classification: Unit Clerk Union: COV CUPE 41 Unit and Program: Unit 32 - Neonatal Intensive Care ...

  • Clerk Full-Time

    1 week ago

    Edmonton, Canada EmergencyMD Full time

    p>Position: Collections Clerk / Accounts ReceivablesPosition Type: Fulltime permanentLocation: Edmonton ABWork Schedule: Monday to Friday (40 hours a week)OpportunityVelocity Truck Centre Canada, formally known as First Truck Centre, has an exciting opening for a Collections Clerk at our Edmonton West branch. The Collections Clerk will contribute in one of...

  • Unit Clerk

    3 months ago

    Edmonton, Canada Covenant Health Alberta Full time

    The Unit Clerk performs a variety of duties in support of the health care team including processing physician orders and liaising with other departments. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement. - Classification: Unit Clerk - Union: COV CUPE 41 - Unit and Program: Medicine Program Casual Pool - Primary...

  • Unit Clerk

    3 months ago

    Edmonton, Canada Covenant Health Alberta Full time

    The Unit Clerk performs a variety of duties in support of the health care team including processing physician orders and liaising with other departments. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement. - Classification: Unit Clerk - Union: COV CUPE 41 - Unit and Program: Psychiatry Services Unit 91, 92, 93,17 -...