Clinic Coordinator

3 weeks ago

Toronto, Canada Sunnybrook Health Sciences Centre Full time

We currently have a **Regular Part-time (0.5 FTE)** opportunity for a **Clinic Coordinator **on the **Outpatient Department (OPD)** department at **Holland Orthopaedic & Arthritic Centre **campus**.**

**Hours of Work**:Weekdays: Days; As per schedule

**Summary of Duties**
- Under the direction of OPD management, the Clinic Coordinator will be responsible for:

- Coordinating the schedules for all Outpatient Department (OPD) clinics including Rapid Access Clinics.
- Collaborating with clinical/support staff and physicians and their office staff to resolve scheduling conflicts and ensure scheduling is aligned to meet patient care needs and meet access demands.
- Maintaining a record of master physician/provider scheduling templates.
- Overseeing the scheduling of clinics based on defined guidelines and ensuring optimization of clinic resources.
- Setting up clinic builds accurately within the system as per established parameters.
- Providing coordination and implementation support in implementing new processes and improving on established scheduling processes and arranging programming changes to the Scheduler Config System with Information Systems, as needed
- Facilitating the identification, implementation and monitoring of continuous improvement initiatives related to key clinic scheduling processes.
- Providing relief coverage to OPD Supervisor, as needed.

**Qualifications/Skills**
- Relevant university or college degree or commensurate experience in a clinic setting;
- Minimum two (2) years’ experience in an administrative position in a hospital/health care setting that required clinic coordination;
- Excellent interpersonal skills and ability to work well with a diverse group of individuals;
- Strong verbal and written communication skills;
- High degree of attention to detail;
- Ability to exercise tact and discretion when dealing with sensitive and highly confidential issues;
- Highly organized, ability to prioritize tasks and flexible to accommodate changing demands in a fast paced environment;
- Creative thinker with the ability to come up with outside-the-box solutions to challenging problems.

Human Resources

Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); **AND** have received the final dose of the COVID-19 vaccine at least 14 days ago. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

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