Account Manager- Capacity of Ontario

6 months ago


Kitchener, Canada Altruck International Truck Centres Full time

Capacity of Ontario is an authorized Capacity Trucks dealership. We are proud to carry a large selection of new/pre-owned inventory.

We are currently seeking for an enthusiastic and motivated Account Manager to join our team.

**Our employees are the foundation of our success.**

**About the role**:
The Account Manager will be responsible for managing a portfolio of existing clients and ensuring their continued satisfaction with our products/services. He/she will primarily focus on building and maintaining strong relationships with key decision-makers, identifying upselling and cross-selling opportunities, and achieving revenue targets.
- As the Account Manager, you’ll love coming to work every day if you Get, Want, and have the Capacity to be accountable to the following things:_
- Client Relationships
- Organic Growth
- Annual Budgeting and Forecasting

**Key Accountabilities**:

- Ensure new truck sales department growth in assigned market
- Create call plans through phone and in-person to fill pipeline
- Conduct sales blitzes as scheduled to promote new dealership products and services
- Engage management and colleagues in meetings with existing and prospective customers
- Develop and maintain professional relationships with vendors and suppliers
- Maintain professional attitude towards all competitors
- Collaborate and communicate professionally with all staff
- Engage in weekly meetings with in-dealership team to discuss ongoing opportunities and threats
- Completion of all assigned training courses as directed by management
- Plan daily and weekly for phone calls and customer visits
- Attend staff meetings as required
- Contagiously seek and secure new business opportunities for truck sales and all dealership related services
- Direct all sales opportunities through our financing department
- Offer extended service contracts on every opportunity
- Create annual business plan based on quarterly targets and objectives
- Record all leads, contacts, meetings, opportunities in Salesforce in CRM 100% of the time
- Proactively seek assistance from team members and management as needed
- Work effectively without supervision
- Work in compliance with the provisions of the _Occupational Health and Safety Act (OHSA)_, its regulations, and internal health and safety policies and procedures
- Other related duties as assigned

**Core Competencies**: Time and Task management, Relationship Management, Client Service, Teamwork, Problem Solving, Eagerness to Learn, Conflict Resolution, Decision Making

**What you Bring**:

- Degree or certification in Business Administration, Marketing or related discipline preferred.
- Minimum of 5 years’ demonstrated sales experience; preferably in the transportation or construction industry.
- Self-motivated and resourceful with strong business acumen and critical thinking skills.
- Excellent interpersonal skills, communication and presentation skills - both written and verbal - with an ability to influence and motivate others and present to prospective clients.
- Ability to work independently, and as part of a team in a fast paced, deadline driven environment.
- Must possess superior problem-solving skills to achieve win-win solutions.
- Strong working knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, Word)
- Holds a valid G class license.
- OMVIC Sales License and DZ license is an asset.

**Other Skills And Abilities**
Ability and willingness to travel as travel is required.

**Work Conditions**:
The Capacity of Ontario Account Manager will alternate between sitting and standing for eight hours per day. They will be required to use office equipment, such as a computer, fax machine and telephone. They work mainly in an indoor, temperature moderated, well-lit environment, but will be required to show customers vehicles that are in the outside lot, where temperatures may fluctuate depending on the season.

Altruck is committed to complying with the Accessibility for Ontarians with Disabilities Act and its regulations, and the Ontario Human Rights Code throughout the entire employment cycle. If you require an accommodation, please inform us in advance and we will work with you to meet those needs. Any accommodation requests can be made by contacting 519-821-0070. At Altruck, we welcome differences. We do that because we know it is good for our employees, our products, our company and our community. Altruck is proud to be an equal opportunity workplace.
- We thank all applicants for expressing their interest, however, only those qualifying for an interview will be contacted._

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
- Wellness program

Ability to commute/relocate:

- Kitchener, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are



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