Customer Relationship Manager

3 weeks ago


Regina, Canada Dogtopia Regina East Full time

**Pet Parent Relationship Manager (PPRM) - Dogtopia Regina East** Dogtopia Regina East has an immediate opening for an energetic, organized, business-minded individual to lead our sales and marketing efforts as our Pet Parent Relationship Manager.

**About Us**:
**About You**:

- You excel at building relationships (with people and pups).
- You’re fast paced, with a strong sense of urgency.
- You thrive when you have multiple challenges on your plate.
- You’re a lively, enthusiastic, a very strong communicator, who has a passion for persuasive selling.
- You have a strong focus on prioritization, time management and organizational skills.
- You love getting things done and exceeding your goals.
- You’re the kind of person who excels sharing your messages with people.
- You love sales and marketing and providing exceptional customer service.

If you are seeing yourself in these words, we’d love to talk to you about this exciting opportunity.

**About the PPRM**:
The focus of the Pet Parent Relationship Manager role is to make connections with people and pups while motivating and inspiring them see Dogtopia as the place for the best place for their pup

**Duties Include**:

- Facilitate the growth of dogs in daycare at Dogtopia Regina East by cultivating and maintaining relationships with pet parents and the greater Regina community.
- Schedule appointments and introduce Pet Parents to all that Dogtopia has to offer to them and their pups.
- Work with team members and Pet Parents to ensure our customer experience sets the highest standards and satisfaction.
- Plan and manage Social Media campaigns and effectively manage digital spend.
- Establish and manage guerilla marketing efforts.
- Manage the referral program
- Achieve agreed upon sales targets and outcomes within schedule -Analyze the territory/market’s potential, track sales and status report

**Experience**:

- 2+ Years of experience in a Sales/Marketing, Customer Service, or Relationship Management role. A combination of experience and education will be considered.

**The Rules by which we, as DOGTOPIANS, live by**:

- We LOVE life unconditionally like a dog.
- We STAY loyal to our pack.
- We CHASE the absolute highest standards of safety.
- We PLAY to our fullest potential.
- We TREAT every day like it’s the Most Exciting Day Ever

**Salary**: From $40,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: One location

Application deadline: 2023-02-25
Expected start date: 2023-03-01



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