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Corporate - Guest Services Agent
2 weeks ago
**Position: Front Desk - Guest Service Agent, Front Desk**
**The Role at a Glance**:This position plays a key role within our hotels. The Front Desk Guest Services Agent is responsible for overseeing the front desk operations on a day-to-day basis. Greeting and assisting guests and processing check-in/out transactions. Must be able to work independently and have strong problem resolution skills. This position reports into the Director of Operations / Front Desk Manager.
**Your Day To Day Duties**:
- Welcome and register guests expeditiously provide information to guests as needed.
- Be the face of the hotel on arrival and offer a fond farewell on departure.
- Provide excellent guest services assisting guests with their needs or resolving issues.
- Be knowledgeable in all hotel emergency procedures.
- Comply with all Archive standards, policies and procedures at all times.
- Other tasks and responsibilities as assigned by management.
**You have**:
- Excellent customer service and computer skills.
- A flexible schedule and must be able to work Saturdays, Sundays and Holidays.
- A detail-oriented nature and are able to work alone.
- 1-2 years of customer service experience.
- Experience with Maestro, ProfitSage, Zingle, and Outlook preferred.
**Inclusivity**: Our team fosters a culture of inclusion and belonging for both team members and guests. We celebrate diversity, collaboration and uniqueness.
INDSJ
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Front Desk
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Front Desk
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Front Desk
1 day ago
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Guest Services Supervisor
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Front Desk
1 week ago
Newmarket, Ontario, Canada The Postmark Hotel Full timePosition: Front Desk - Guest Service Agent The Role at a Glance**:We are excited to announce that our newest boutique property The Postmark Hotel on Newmarket's iconic Main Street, will be opening up soon and we are looking for strong customer service ambassadors to play a key role within our hotels. The Front Desk Guest Services Agent is responsible for...
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Manager, Corporate Customer Services
1 week ago
Newmarket, Ontario, Canada Town of Newmarket Full timeJob Description Under the direction of the Commissioner, Community Services, the Manager, Corporate Customer Services is responsible for the strategic leadership, implementation and delivery of consistent, quality corporate customer service delivery for the Town of Newmarket. This position leads the delivery of Customer Service training as well as...
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Manager, Corporate Customer Services
1 month ago
Newmarket, Ontario, Canada Town of Newmarket Full timeJob Description Under the direction of the Commissioner, Community Services, the Manager, Corporate Customer Services is responsible for the strategic leadership, implementation and delivery of consistent, quality corporate customer service delivery for the Town of Newmarket. This position leads the delivery of Customer Service training as well as...
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Manager, Corporate Customer Services
1 month ago
Newmarket, Canada Town of Newmarket Full timeJob Description Under the direction of the Commissioner, Community Services, the Manager, Corporate Customer Services is responsible for the strategic leadership, implementation and delivery of consistent, quality corporate customer service delivery for the Town of Newmarket. This position leads the delivery of Customer Service training as well as...
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