Warranty Technician

2 months ago

Edmonton, Canada Akash Homes Full time

At Akash Homes, we're not just about constructing buildings; we're dedicated to crafting high-quality homes that everyone can cherish. With operations in Edmonton, Calgary, Winnipeg, and surrounding areas, we specialize in starter and move-up homes in sustainable communities at attainable prices.

We are looking for a Warranty Technician to join our Warranty Department at Akash Homes Head Office in Edmonton, Alberta.

**What Your Team Does**:
At Akash Homes, we're experiencing exciting growth. Our Warranty Team plays a crucial role in ensuring this growth is steady and sustainable. They prioritize relationships with our homeowners and external teams to ensure seamless collaboration, transparent communication, and mutual success. This team also focuses on delivering exceptional customer support, enhancing customer satisfaction, and building strong, long-lasting relationships with our homeowners.

**What You’ll Work On**:

- Address customer warranty issues on-site with hand-tools for pre-occupancy repairs, 3-month post-occupancy repairs, and 1-year post-occupancy repairs with strict adherence to the Alberta Construction Performance Guide for New Home Warranty in Alberta.
- Contact trades to follow up with home repairs that are unable to be performed individually.
- Assist team members on-site when required with potential on-site issues and trade deficiencies.
- Resolve on-site construction issues as they arise.
- Assist with general labor duties.
- Assist in preparing sites for trade work and inspections and maintaining site cleanliness.
- Perform QC checks and approvals of work.
- Operate a safe, secure, and clean worksite.
- Communicate effectively when on-site with customers and with trade partners.

**What You’ll Bring**:

- ** Effective Time Management**: Ability to multi-task and prioritize to meet multiple deadlines.
- **Responsibility & Problem-Solving**: Willingness to assume responsibility, identify problems, take independent action, and request (or offer) assistance where required.
- **Technical Skills**: Ability to perform on-site warranty-related repairs and pre and post-occupancy repairs.
- **Teamwork & Independence**: Works well in a team or independently.
- **Hand-Tool Proficiency**: Comfortable using own hand-tools.
- **General Labor Experience**: Experience with general labor repairs including framing, drywall, paint, plumbing, installing deck stairs and railings, replacing deck boards, nail pop repairs, etc.
- **Construction Knowledge**: An understanding of the Construction Performance Guide for New Home Warranty in Alberta.

**What You Will Find Here**:
Some highlights of our total compensation at Akash Homes are:

- Competitive Salary
- Extended health care (dental, vision)
- Matching RRSP program
- Continuing Education Support

As we continue to scale, we are committed to investing in a total compensation package that matches the needs of our team members.

**Our Team Says It Best**

Above all, we cherish our culture at Akash Homes. Here’s what some of our Akash Team Members have to say:
“This company is like a mismatched puzzle. We all represent different pieces and we all somehow fit together well.”

“We're supportive and we work really hard. We're kind of like a scrappy startup.”

“We're not just going to grow here, we're going to grow together. That is really important, because you can't leave half of your team

behind. There is always going to be trial and error in everything we do and we’ll succeed by working through it all together.”

**IDEA (Inclusion, Diversity, Equity & Accessibility) at Akash Homes**

Akash Homes provides accessible accommodation during the recruitment process. If you require accommodation, please tell us, and we will work with you to meet your needs.

Thank you to all who apply. Only those considered for an interview will be contacted.

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