Warranty Technician

7 months ago


Edmonton, Canada Coventry Homes Full time

We believe that the people who work at Coventry Homes are what make the difference. We are looking for employees who love an exciting, challenging work environment devoted to creating a great customer experience every time.

The Warranty Technician provides support during warranty walkthroughs and trade days. Completing interior and exterior deficiency repairs, or working with trades to complete these items, the Warranty Technician provides exemplary customer service.

The ideal team member must be well organized, able to multi-task, customer service oriented, and able to respond and resolve issues in a professional, prompt and timely manner.

Responsibilities Include:

- Conduct and manage service appointments and trade days; ensuring trades arrive and work is completed to Coventry standards. Communicate any outstanding items to the administration team.
- Follow up with trades and suppliers, in conjunction with office staff, to ensure all service work is completed in a timely manner.
- Ability to perform small in house repairs such as drywall, tile, paint etc.
- Maintain all service processes and procedures.
- Conduct warranty reviews with homeowners; thoroughly inspecting their home for deficiencies, addressing any items or questions they may have, and communicating with the team regarding any action items.

Knowledge, Skills and Abilities Required:

- Residential home building knowledge and the ability to carry out minor repairs and adjustments.
- Excellent verbal and written communication skills.
- Good standing Class 5 driver’s license is required.
- Exceptional organization skills and multi-tasking abilities.
- Ability to work collaboratively in a high performance team environment.

Coventry is proud to provide this great career opportunity in an engaged environment with continuous learning and growth opportunities. Locally owned and family operated, Coventry’s culture is all about people, quality and integrity, which is evidenced by the longevity of many in their employee group.

**Salary**: $16.27-$38.30 per hour

**Benefits**:

- Extended health care

Schedule:

- Monday to Friday

Work Location: In person


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