Credit Assistant

1 week ago

Montréal, Canada S&S Activewear Canada Inc. Full time

**Credit Assistant/Representative - Montreal, CA**

**APPLY TODAY TO JOIN OUR TEAM**

**Company Overview**

S&S Activewear is the leading wholesaler to the imprintable apparel and uniform market in the United States and Canada. Since 1988, we’ve provided high-quality, imprintable apparel to our broad wholesale customer base. We offer high-quality apparel that allows your customers to express their creativity through wearable art through concert merchandise, school & team apparel, marathons and fun runs company stores, theme park gift shops and everyone in between

Today, we offer the most extensive and accessible collection of fashion-forward styles around. And we get you the goods fast. We operate eight nationwide distribution centers—that’s 4 million square feet of efficient warehouse space—and uniquely offer the largest one & two-day distribution footprint in the industry, with its products reaching 99% of the U.S., Canada, and Puerto Rico within two days and 44 states in just one day.

We offer more than 100 brands, including Adidas, Champion, Columbia, Dickies, Fruit of the Loom, Gildan, Oakley, Richardson, Tommy Hilfiger, etc.

We have grown from a successful midwestern t-shirt and fleece distributor into an industry leader with approximately $2.5 billion in annual sales. In March 2021, Clayton, Dubilier & Rice (“CD&R”) acquired S&S Activewear. CD&R believed S&S to be a leading distribution platform with sustainable competitive advantage following significant strategic investments in its geographic reach, people, and technology.

**About Clayton, Dubilier & Rice**

Clayton, Dubilier & Rice (CD&R) is all about investing with a purpose. They're a private investment firm that really focuses on turning companies into stronger, more profitable versions of themselves. From the beginning they have overseen the investment of over $35 billion across 100 different companies, and those deals add up to a total value of more than $150 billion. The CD&R firm has offices in both New York and London.

**Schedule**

Monday - Friday 9AM-530PM, Full-Time,

Location - Montreal, CA

**Duties & Responsibilities**
- Analyze and review pending sale orders to determine if order should ship based on account status.
- Monitor and maintain assigned accounts including customer calls, account adjustments, customer refunds, small balance write offs and customer reconciliation.
- Provide customer service on behalf of the department to maintain credit limits and address aging invoices.
- Process and analyze customer returns and credits.
- Communicate & follow up effectively with customers on a timely basis.
- Enlist the support of sales and senior management when necessary to resolve issues.
- Establish and maintain effective and professional working relationships with internal and external customers.
- Participate in team meetings.
- Perform other departmental duties as needed.

**Requirements**:

- Knowledge of Credit & Collections procedures a plus.
- Ability to work in a fast-paced goal-oriented department.
- Effective “team player”.
- Experienced problem-solver with a hands-on, solutions minded approach.
- Ability to work well under pressure with a sense of urgency.
- Detail-oriented with excellent organizational and time management skills.
- Strong interpersonal, written, and oral communication skills.
- Proficient with MS Office Excel, Word, Outlook, and Teams

**Physical Demands**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen.

**Working Environment**

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions.

S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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