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Medical Office Assistant

3 months ago

Burnaby, Canada Centrio Medical Specialists Full time

**Overview**:
We are one of BC’s biggest multi-disciplinary specialist clinics with multiple Internal medicine specialties. Our specialties include:

- Allergy, Asthma, & Clinical Immunology
- Cardiology
- Endocrinology & Metabolism
- General Internal Medicine
- Hepatitis B & C
- Infectious Diseases
- Respirology
- Rheumatology

Centrio Medical Specialists aims to provide and maintain excellence in high quality medical care. All of our physicians are Canadian trained and Royal College certified in our respective specialities. At Centrio, we are patient-centered with the aim of providing the best patient experience, every encounter, every time. Our clinic is dynamic, fast-paced, and is centered around the utmost quality of patient care. Along with our patients, we believe in cultivating a culture of care at our clinic; we are looking for employees who are enthusiastic self-starters and collaborative team-players.

**Description**:
We are looking for an experienced Medical Office Assistant who embodies outrageous service and knows how to lead by example. You bring a strong background of customer service and is truly passionate about patient care. The MOA is accountable for delivering excellent specialist care, attention to detail, self-motivated, and high level of communication skills; while working together with the staff to ensure all patient needs are met.

**Responsibilities**:

- Upholding clinic policy and procedures
- A-Player team member and working together to ensure smooth clinic operations
- Quality patient service - checking in patients and ensuring all patients’ needs met
- Office administration duties including updating and filing patient’s medical records, arranging admission and laboratory services, and assisting physician’s tasks and billings
- Scheduling appointments and confirming appointments including all diagnostic testing required
- Opening and closing shift duties
- Providing optimum quality non-invasive cardiac diagnostic testing such as ECGs, Holter monitor set-up, Event monitor set-up, Ambulatory Blood Pressure set-up and scheduling Stress Test technicians
- Other diagnostic testing includes Fibroscan set-up, Overnight Oximetry / Sleepy Study set-up and Spirometry set-up
- Stocking room supplies - ensuring all patient rooms are stock with appropriate supplies
- Sanitization - rooms, front desk and reception waiting areas are sanitized

**Requirements**:

- Post-secondary education plus 2 years recent experience or an equivalent combination of education, training, and experience
- Ability to speak Mandarin Chinese and Cantonese
- Familiarity with Google and Microsoft
- Excellent customer service 100% of the time
- Professional telephone and in-person mannerisms
- Effective communication skills - both verbal and written
- Self-starter, self-motivated individual with strong work ethic
- Team-player and is able to lead and inspire the team

**Job Types**: Part-time, Contract
Contract length: 12 months
Part-time hours: 10-20 per week

**Salary**: $19.00-$25.00 per hour

**Benefits**:

- Flexible schedule

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- MOA: 1 year (preferred)

**Language**:

- Cantonese or Mandarin (required)

Work Location: In person

Expected start date: 2023-12-01