Medical Office Assistant

6 months ago


Burnaby, Canada The Allergy Office Full time

Job Overview:
**Responsibilities**:

- Greet patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Maintain patient records and update electronic medical records (EMR) system
- Verify insurance coverage and process billing information
- Assist with administrative tasks such as filing, data entry, and correspondence
- Coordinate referrals to other healthcare providers as necessary
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Collaborate with healthcare professionals to provide excellent patient care

**Skills**:

- Knowledge of electronic medical records (EMR) systems (Plexia preferred)
- Familiarity with front desk operations and phone systems
- Strong administrative skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of dental or medical terminology is a plus

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $16.75-$24.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Language**:

- English (required)

Licence/Certification:

- Medical Office Assistant Certification (preferred)

Work Location: In person



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