Mgr, Box Office-rrcr

2 weeks ago

Richmond, Canada Great Canadian Full time

**Position Summary**:
**Duties and responsibilities for our Box Office Manager will include**:

- Represent the Company in a helpful, Courteous, and professional and customer service oriented manner.
- Make routine decisions for Box Office, based on set guidelines and procedures.
- Receiving, tracking and responding to customer inquiries and working with the appropriate internal teams to ensure action is taken.
- Accountable for Box Office reports and general maintenance of needed supplies (example: ticket stock).
- Accountable for maintaining the required Ticketmaster equipment for events (scanners, printers, etc.).
- Development of new Ticketmaster Event listings; Manage and maintain existing event listings and settlements.
- Responsible for Merchandise settlements (when applicable).
- Manage general maintenance and cleanliness of Box Office areas; report any health and safety concerns to management.
- Perform administrative duties as requested to support operational needs for theatres.
- L iaise with Sales and Event Managers to ensure that adequate staffing resources are available; Roster Box Office employees to ensure business needs are met, taking into consideration both agreed service levels and budgetary costs.
- Coordinate learning and development needs of Box Office employees, ensuring capability and confidence with all features of Ticketmaster’s operative systems.
- Perform all duties in accordance with the guidelines, practices, rules, policies and procedures established by GCE and BCLC
- Demonstrated ability to accommodate and adapt to changing needs of the business in a highly pressured working environment. At the same time, proven ability to adhere to set guidelines and process adherence. Deal with higher-level complaints and recognize the need for flexibility where applicable.
- Minimum two years computerized box office experience combined with one year of leadership experience.
- Superior organization and problem-solving abilities plus demonstrated skills to handle multiple projects simultaneously.
- Excellent interpersonal skills with an outgoing personality in order to deal effectively with all internal and external contacts.
- Able to be diplomatic, yet assertive while monitoring staff for compliance to policy and procedures.
- Ability to communicate effectively and efficiently orally and in writing.
- Able to work independently and also collaborate as a strong team member.
- Experience using the Ticketmaster platform (or equivalate ticketing platform); Knowledge of computerized ticket production and sales hardware and software, as well as database, spreadsheet, and standard PC software (Outlook, Word, Excel, PowerPoint).
- Knowledge of POS systems and reporting.
- Ability to obtain GPEB
- Strong understanding for finance reporting for event settlements.
- Excellent customer service skills.

  • Box Office Manager

    1 week ago

    Richmond Hill, Ontario, Canada City of Richmond Hill Full time

    Posting Id Number of Positions- 1- Department- Community Services- Division- Recreation and Culture Services- Shift- Monday to Friday- Rate of Pay- $ $20.34 Hourly- Job Length/End Date- Job Type- Permanent Part Time- Posting Type- Internal and External- Posting Date- 08/23/2023- Application Deadline- 09/06/2023Position Summary:Reporting through the Cultural...

  • Shft Mgr, Front Office-rrcr

    1 week ago

    Richmond, Canada Great Canadian Full time

    **Position Summary** Under the direction of the Manager, Front Office, this position is responsible for assisting the Manager, Front Office in day-to-day operations of the Front Office including, Reservation and Switchboard. You will help train Team Members, deliver quality customer service and resolve guest issues. You will direct Team Members to...

  • Shft Mgr, Front Office-rrcr

    1 week ago

    Richmond, British Columbia, Canada Great Canadian Full time

    Position SummaryUnder the direction of the Manager, Front Office, this position is responsible for assisting the Manager, Front Office in day-to-day operations of the Front Office including, Reservation and Switchboard. You will help train Team Members, deliver quality customer service and resolve guest issues. You will direct Team Members to successfully...

  • Shft Mgr, Front Office-RRCR

    1 month ago

    Richmond, Canada Great Canadian Entertainment Full time

    Position Summary Under the direction of the Manager, Front Office, this position is responsible for assisting the Manager, Front Office in day-to-day operations of the Front Office including, Reservation and Switchboard. You will help train Team Members, deliver quality customer service and resolve guest issues. You will direct Team Members to...

  • Events Mgr-rrcr

    2 months ago

    Richmond, Canada Great Canadian Full time

    Under the general direction of the Manager, Events this position is responsible for pursuing and servicing business for the River Rock Casino Resort while contributing to a safe and welcoming work environment for all employees. Ensures adherence to all policies and procedures, develops strong relationships with new and repeat guests and is accountable for...

  • Events Mgr-rrcr

    4 weeks ago

    Richmond, Canada Great Canadian Full time

    **Position Summary** Under the general direction of the Manager, Events this position is responsible for pursuing and servicing business for the River Rock Casino Resort while contributing to a safe and welcoming work environment for all employees. Ensures adherence to all policies and procedures, develops strong relationships with new and repeat guests and...

  • Events Mgr-rrcr

    1 week ago

    Richmond, British Columbia, Canada Great Canadian Full time

    Under the general direction of the Manager, Events this position is responsible for pursuing and servicing business for the River Rock Casino Resort while contributing to a safe and welcoming work environment for all employees. Ensures adherence to all policies and procedures, develops strong relationships with new and repeat guests and is accountable for...

  • Mgr, Banquets-RRCR

    1 month ago

    Richmond, Canada CB Canada Full time

    River Rock Casino Resort is looking for energetic and motivated Manager, Banquets that can think quickly on their feet and contribute as a strong team player to a large operation and growing company. This position will involve day-to-day hands-on activities and is responsible for all aspects of the food and beverage department for banquet operations which...

  • Mgr, Banquets-RRCR

    4 weeks ago

    Richmond, Canada CB Canada Full time

    River Rock Casino Resort is looking for energetic and motivated Manager, Banquets that can think quickly on their feet and contribute as a strong team player to a large operation and growing company. This position will involve day-to-day hands-on activities and is responsible for all aspects of the food and beverage department for banquet operations which...

  • Shft Mgr, Surveillance-rrcr

    2 weeks ago

    Richmond, Canada Great Canadian Full time

    River Rock Casino Resort is recruiting for a driven, skilled and detail orientated **Shift **Manager, Surveillance **to join our team. This position is responsible for coordinating and leading the surveillance operations by monitoring, reporting and providing recommendations relating to all activities to best safeguard all assets and provide a safe...

  • Mgr, Human Resources-RRCR

    1 month ago

    Richmond, Canada CB Canada Full time

    Position Summary Under the general direction of the Senior Manager, Human Resources, this position is responsible for the delivery of effective Human Resources Management practices and for the overall management of established company-wide human resources/talent management programs. Ensures adherence to the Company's policies and procedures, motivates and...

  • Mgr, Human Resources-RRCR

    1 month ago

    Richmond, Canada CB Canada Full time

    Position Summary Under the general direction of the Senior Manager, Human Resources, this position is responsible for the delivery of effective Human Resources Management practices and for the overall management of established company-wide human resources/talent management programs. Ensures adherence to the Company's policies and procedures, motivates and...

  • Mgr, Human Resources-RRCR

    1 month ago

    Richmond, Canada CB Canada Full time

    Position Summary Under the general direction of the Senior Manager, Human Resources, this position is responsible for the delivery of effective Human Resources Management practices and for the overall management of established company-wide human resources/talent management programs. Ensures adherence to the Company's policies and procedures, motivates and...

  • Mgr, Human Resources-RRCR

    4 weeks ago

    Richmond, Canada CB Canada Full time

    Position Summary Under the general direction of the Senior Manager, Human Resources, this position is responsible for the delivery of effective Human Resources Management practices and for the overall management of established company-wide human resources/talent management programs. Ensures adherence to the Company's policies and procedures, motivates and...

  • Mgr, Human Resources-RRCR

    4 weeks ago

    Richmond, Canada CB Canada Full time

    Position Summary Under the general direction of the Senior Manager, Human Resources, this position is responsible for the delivery of effective Human Resources Management practices and for the overall management of established company-wide human resources/talent management programs. Ensures adherence to the Company's policies and procedures, motivates and...

  • Mgr, Human Resources-RRCR

    1 week ago

    Richmond, British Columbia, Canada CB Canada Full time

    Position SummaryUnder the general direction of the Senior Manager, Human Resources, this position is responsible for the delivery of effective Human Resources Management practices and for the overall management of established company-wide human resources/talent management programs. Ensures adherence to the Company's policies and procedures, motivates and...

  • Office Administrator

    1 week ago

    Richmond, Canada ADVANTAGE BOX COMPANY LIMITED Full time

    **ABOUT US** Advantage Box is looking for an **Office Administrator **to join its growing team! We are looking for someone who has a great attitude, is a team player, and wants to work for a company that appreciates hard work and rewards great results. **POSITION OVERVIEW** - **Responsibilities**: A variety, including customer service, purchasing, general...

  • Office Administrator

    1 week ago

    Richmond, Canada ADVANTAGE BOX COMPANY LIMITED Full time

    **ABOUT US** Advantage Box is looking for an **Office Administrator **to join its growing team! We are looking for someone who has a great attitude, is a team player, and wants to work for a company that appreciates hard work and rewards great results. **POSITION OVERVIEW** - **Responsibilities**: A variety, including customer service, purchasing, general...

  • Mgr, Human Resources-RRCR

    1 month ago

    Richmond, Canada CB Canada Full time

    Position Summary Under the general direction of the Senior Manager, Human Resources, this position is responsible for the delivery of effective Human Resources Management practices and for the overall management of established company- wide human resources/talent management programs. Ensures adherence to the Company's policies and procedures, motivates and...

  • Mgr, Human Resources-RRCR

    4 weeks ago

    Richmond, Canada CB Canada Full time

    Position Summary Under the general direction of the Senior Manager, Human Resources, this position is responsible for the delivery of effective Human Resources Management practices and for the overall management of established company- wide human resources/talent management programs. Ensures adherence to the Company's policies and procedures, motivates and...