Key Account Representative, Customer Development

3 weeks ago

Brantford, Canada Aspire Bakeries Full time

Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands like ®, ®, and ®. With 13 bakeries in North America, we are committed to driving innovation, predicting upcoming consumer trends and flavors, and exceeding our customers’ expectations. Aspire Bakeries champions the values of Integrity, Ownership, Customer Focus, Creativity and Care to help us deliver on People Safety, Food Safety, Quality and Collaboration.

The Key Account Representative is responsible for the planning and execution of foodservice channel objectives in the territory, broker engagement and training, managing and growing purchases thru sales activities in the non-commercial, street, independent and chain operator segments, developing incremental business opportunities with local distributors, and providing effective and timely communication to internal and external customers. The Key Account Representative will report to the Sr Customer Development Manager and support the objectives of the Emerging Chain, Corporate Accounts, Convenience Stores and Non-Commercial channel, as well as those from shared functional resources (Analytics, Operations, Customer Marketing, Category Management, R&D, Marketing, and Finance). The Primary functions of the Key Account Representative is to develop long-term relationships with existing customers as well as secure new business in the market.

**Responsibilities**:

- Work in conjunction with Sr Customer Development Manager to implement programs for new business growth, and region financial management. Works to obtain and exceed current budget and profit goals.
- Develop, implement, and manage broker sales strategy and tactics. Work in partnership with the Region Manager and broker sales team to deliver sales objectives for the territory.
- Managing existing business through pricing negotiations, contract extensions, RFP’s, new item placements, etc.
- Prospecting new customers and business. Manages product development process and commercialization with internal cross functional teams.
- Represent Aspire Bakeries at tradeshows and Customer Conferences as needed.
- Maintain customer correspondence and price quote files and ensure that we have the correct financial documentation and back-up.
- Develop knowledge of our Bakeries, Capabilities, Categories, and Food handling. Communicate those attributes through training and interaction with customers and brokers.
- Interact with other departments in the organization to ensure the proper management of customer requirements.

**Qualifications**:

- Bachelor’s Degree in Marketing, Business, Communication, Culinary or related field, or an equivalent combination of education and experience.
- Must have foodservice experience with a proven track record of success Broker, Distributor, or Operator level. Must have customer intimacy and experience with assigned accounts within the territory footprint.
- Proficient in MS Office, specifically PowerPoint, Word, and Excel.
- Must have excellent communication skills and be able to collaborate well with others.
- Previous, demonstrated success in achieving incremental product placement with major accounts resulting from specific initiatives.
- Broker management experience is a plus.
- Prior Bakery experience and or a culinary background preferred. Excellent interpersonal and written and spoken communication skills needed.
- Ability to survive and thrive in an opportunistic, but fairly unstructured, environment.

  • Key Account Representative, Customer Development

    7 days ago

    Brantford, Canada Aspire Bakeries Full time

    Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands like La Brea Bakery®, Otis Spunkmeyer®, and Oakrun Farm Bakery®. With 13...

  • Key Account Manager

    3 weeks ago

    Brantford, Canada Tenaquip Limitee Full time

    **Responsibilities**: The Key Account Manager (KAM) will be responsible for managing our customers with their MRO, Safety and Material Handling needs. In doing so TENAQUIP becomes recognized as a contributing partner in helping our customers improve productivity and achieve overall cost saving. The KAM will also be responsible for: - Manage a group of Key...

  • Customer Service Representative

    2 weeks ago

    Brantford, Canada Koolatron Corporation Full time

    Koolatron is looking to add an entry-levelcustomer service representative to our team. **We have an opening for a full-time customer service representative as well as a part-time position with flexible daytime hours** **Key Responsibilities**: - Resolve product or service problems: clarify the customer’s complaint, determine the cause of the problem,...

  • Key Account Manager

    7 days ago

    Brantford, Canada Tenaquip Full time

    TENAQUIP is a 100% Canadian company and a national leader in the Canadian industrial marketplace, TENAQUIP takes on the challenge of transforming the way people and organizations tackle their procurement processes by helping them achieve efficiencies, savings and gain better control over their total spend.Why join Tenaquip? Named one of "Canada's Best...

  • Customer Service Representative

    2 weeks ago

    Brantford, Canada Sika Corporation Full time

    Sika Canada is a wholly owned subsidiary of the Sika Group. The company develops and manufactures special construction products for the building and civil engineering sectors, which include concrete repair, protection and structural reinforcement, sealing and bonding, waterproofing, concrete admixtures and additives (ready-mixed concrete, precast concrete,...

  • Customer Service Representative

    2 weeks ago

    Brantford, Canada Sika Canada Inc Full time

    **We are looking for a Customer Service Representative to join our growing team at Brantford, ON! Do you have previous experience in a Customer Service position? Are you passionate about providing customer service that exceeds client expectations? Are you comfortable in a fast-paced environment, and looking for an opportunity to make a difference? If so, a...

  • Customer Service Representative- Contract

    2 weeks ago

    Brantford, Canada Hartmann Canada Inc Full time

    **General Purpose**: - The Customer Service Representative develops and maintains positive and effective relationships with customers and acts as a liaison between Sales and Operations. **Key Activities**: - Provide inside sales support within a multi-plant environment for a designated set of North American customers. - Full cycle order management...

  • Account Representative

    4 weeks ago

    Brantford, Canada Movati Athletic (Group) Inc Full time

    Join the Member Experience team and help build a culture that delivers on the promise we make to our members - feel **welcome**, feel **comfortable** and feel** healthy**. We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand....

  • Account Representative

    2 weeks ago

    Brantford, Canada Movati Athletic (Group) Inc Full time

    Join the Member Experience team and help build a culture that delivers on the promise we make to our members - feel **welcome**, feel **comfortable** and feel** healthy**. We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand....

  • Account Representative

    2 weeks ago

    Brantford, Canada Movati Athletic (Group) Inc Full time

    Join the Member Experience team and help build a culture that delivers on the promise we make to our members - feel **welcome**, feel **comfortable** and feel** healthy**. We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand....

  • Customer Engagement Representative

    4 weeks ago

    Brantford, Canada Gunther Mele Full time

    Gunther Mele has been a leader in the retail packaging business since 1857 and is committed to differentiating from the competition by proactively focusing on the needs of the customer. At Gunther Mele, we embrace the strengths and ambitions of our employees, ensuring that they have what they need to become successful and feel valued in their...

  • Customer Engagement Representative

    2 weeks ago

    Brantford, Canada Gunther Mele Full time

    Gunther Mele has been a leader in the retail packaging business since 1857 and is committed to differentiating from the competition by proactively focusing on the needs of the customer. At Gunther Mele, we embrace the strengths and ambitions of our employees, ensuring that they have what they need to become successful and feel valued in their...

  • Account Representative

    7 days ago

    Brantford, Canada Movati Athletic Full time

    Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome , feel comfortable and feel healthy . We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With...

  • Customer Service Representative

    2 weeks ago

    Brantford, Canada Urban Tactical Full time

    **Summary Description**: Reporting to the Office Manager, the Customer Experience Representative (CSR) will action and complete all sales cycle processes, documents and activities supporting the sales and retail teams. The incumbent will work closely with, and provide customer service and administrative support to sales, retail, purchasing, accounting,...

  • Customer Service Representative

    1 week ago

    Brantford, Canada Urban Tactical Full time

    **Summary Description**: Reporting to the Office Manager, the Customer Experience Representative (CSR) will action and complete all sales cycle processes, documents and activities supporting the sales and retail teams. The incumbent will work closely with, and provide customer service and administrative support to sales, retail, purchasing, accounting,...

  • Customer Service Representative

    2 weeks ago

    Brantford, Canada Gunther Mele Limited Full time

    **Job Summary** We understand that while 80% of businesses feel they offer great Customer Service, only 8% of customers actually feel they are getting it. We are on a mission to be part of that 8%! We know we can do better, and we need someone to help us make it happen. Do you like working with a great culture? We win as a team, we work as a team and...

  • Customer Service Representative Ii

    2 weeks ago

    Brantford, Canada The MEARIE Group Full time

    **Customer Service Representative II** GrandBridge Energy Inc. is guided by a vision to be a leader in energy transformation and driven by a mission to bridge communities to the energy future. GrandBridge Energy delivers safe and reliable electricity to 111,000 customers in the City of Brantford, the City of Cambridge, the Township of North Dumfries, and...

  • Customer Service Representative

    3 weeks ago

    Brantford, Canada Urban Tactical Full time

    **Summary Description**: Reporting to the Office Manager, the Customer Experience Representative (CSR) will action and complete all sales cycle processes, documents and activities supporting the sales and retail teams. The incumbent will work closely with, and provide customer service and administrative support to sales, retail, purchasing, accounting,...

  • Customer Service Representative

    4 weeks ago

    Brantford, Canada Hartmann Canada Inc Full time

    Hartmann Canada, in Brantford, Ontario is a division of Hartmann North America. We are the world leader of moulded fibre egg cartons with manufacturing facilities in 5 continents. - The demand for moulded fibre and environmentally sustainable products is rapidly increasing. Hartmann has committed and invested in this area to meet the growing demand of our...

  • Customer Service Representative

    4 weeks ago

    Brantford, Canada Hartmann Canada Inc Full time

    Hartmann Canada, in Brantford, Ontario is a division of Hartmann North America. We are the world leader of moulded fibre egg cartons with manufacturing facilities in 5 continents.- The demand for moulded fibre and environmentally sustainable products is rapidly increasing. Hartmann has committed and invested in this area to meet the growing demand of our...