Residential Support Program Supervisor

6 months ago

Calgary, Canada CLAS (Community Living Alternative Services Ltd.) Full time

**Community Living Alternative Services **(CLAS) is committed to promoting the development and wellbeing of individuals who have developmental disabilities, to strengthen positive relationships between individuals and their community, and to promote inclusive living. We achieve this by providing a variety of services through our dedicated frontline leadership and staff.

We are looking for a highly motivated and committed leader to join our Residential Support team as a **Full Time, Permanent** **Program Supervisor in Calgary, Alberta. **If you feel you can make a real difference to the individuals we support, by adding value to people’s lives and working with them to achieve their goals then this role is for you.

As a **Program Supervisor**, you will incorporate front-line supervisory functions and direct support/service responsibilities. A key responsibility is training and support for other, less-experienced direct service staff.

To succeed as a **Program Supervisor, **you should be able to demonstrate the ability to:

- Supervise staff in various situations to ensure effective and efficient implementation of policies and procedures
- Act as the team resource for information on relevant policies, procedures, legislation, and regulations
- Act as the principal liaison between staff and senior program management
- Build strong relationships with Guardians, Client Service Coordinators, Trustees, and other general service practitioners, as required
- Contribute to the development and management of team time sheets and scheduling
- Have previous experience in residential support structures for persons with disabilities
- Assist with interviewing and onboarding new employees (in partnership with our Human Resources department)
- Assist with Agency and program orientations for new frontline staff
- Participate in the development of Individual Service Plans, Positive Behavior Approaches and Risk Plans
- Attend all psychiatric and medical appointments
- Provide support and feedback with support workers' required documentation, monthly summaries, critical incident reports, and medical reports
- Provide absence management support for frontline staff regarding LOA's, WCB injuries, etc.
- Provide support and consultation as required to the afterhours On-Call Team Leader for your teams
- Coordinate monthly team meetings to ensure program compliance
- Understand mental health and complex issues

**You will bring**:
**Education**: Degree or Diploma in Social Services, Community Rehabilitation, Disability Studies. Other forms of extended education with experience will also be considered.

**Experience**:

- 2 or more years experience in a supervisory role in the Community Disability Support field.
- 2-5 years of direct, front-line experience supporting individuals with developmental disabilities in a total care environment, providing assistance and support for daily living and community inclusion.
- Experience working with adults with developmental disabilities, including challenging behaviours ( such as aggressive and/or potentially self-harming tendencies), mental health, dual diagnosis and/or complex needs **is a must.**

**Hours & Location**:

- Standard hours of operation are Monday to Friday, 8:30am to 4:30pm, with an expectation of 60-70% of your hours working on site of the Residential Support Program House, with the remainder of your time working from the CLAS Head Office.
- On rare occasions, you may be required to answer and respond to after hours emergency calls.
- Coverage for on-call/after hours Supervisor, from time to time.

**Knowledge, Skills, Abilities**:

- A positive attitude and belief that with specialized supports individuals can develop skills towards participating in their communities
- Demonstrated supervisory, leadership and team building skills
- Demonstrated ability to work effectively in a team-oriented work environment
- Excellent communication skills
- Excellent computer skills including familiar use of the full MS Office Suite (Word, Excel, etc.), proficient use of a variety of internal and external website formats, and the ability to navigate video conferencing technology
- Must be able to identify issues, set priorities, and implement an appropriate plan of action

**Other Necessities**:

- A valid driver's license issued in Canada
- You will need to have a reliable vehicle and personal liability insurance with a minimum third party coverage of two million ($2,000,000.00) dollars

**Why join our team?**

We offer a unique and exciting work environment, where you have the opportunity every day to make a positive impact on our individuals’ lives. We want to encourage you to do your best, so as a full-time employee of CLAS you can look forward to:

- A competitive starting salary based on your skills and experience
- A comprehensive Group Health benefits package and company pension plan
- 3 weeks of paid vacation time each year
- Up to 10 paid sick days per year
- Reasonable flexibi

  • Residential Program Supervisor

    6 months ago

    Calgary, Canada Supported Lifestyles Ltd. Full time

    Reporting to the Program Coordinator, the Residential Supervisor will manage a caseload of approximately 7 clients and is responsible for the delivery of quality, specialized client services in accordance with the Supported Lifestyles Ltd. mission, philosophy, agency and position standards, and Code of Ethics. The supervisor will organize, monitor and...

  • Program Supervisor, Residential Support

    3 months ago

    Calgary, Canada CLAS (Community Living Alternative Services Ltd.) Full time

    **Community Living Alternative Services **(CLAS) is committed to promoting the development and wellbeing of individuals who have developmental disabilities, to strengthen positive relationships between individuals and their community, and to promote inclusive living. We achieve this by providing a variety of services through our dedicated frontline...

  • Program Supervisor, Residential Support

    6 months ago

    Calgary, Canada CLAS (Community Living Alternative Services Ltd.) Full time

    **Community Living Alternative Services **(CLAS) is committed to promoting the development and wellbeing of individuals who have developmental disabilities, to strengthen positive relationships between individuals and their community, and to promote inclusive living. We achieve this by providing a variety of services through our dedicated frontline...

  • Community Support Worker- Residential Program

    2 months ago

    Calgary, Canada Calgary Alternative Support Services Full time

    Are you interested in making a difference in the lives of marginalized populations? The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone. Calgary Alternative Support...

  • Community Support Worker Residential Program

    4 weeks ago

    Calgary, Canada Calgary Alternative Support Services Full time

    Are you interested in making a difference in the lives of marginalized populations? The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone. Calgary Alternative Support...

  • Residential Support Program Coordinator

    3 months ago

    Calgary, Canada Community Living Alternative Services Full time

    Community Living Alternative Services (CLAS) is committed to promoting the development and wellbeing of individuals who have developmental disabilities, to strengthen positive relationships between individuals and their community, and to promote inclusive living. We are looking for a highly motivated and committed leader to join our Residential Support team...

  • Residential Supportive Neighbour

    6 months ago

    Calgary, Canada Calgary Alternative Support Services Full time

    Are you interested in making a difference in the lives of marginalized populations? The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone. Calgary Alternative...

  • Residential Support Worker Awake and Asleep

    1 month ago

    Calgary, Canada Calgary Alternative Support Services Full time

    Are you interested in making a difference in the lives of marginalized populations? The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone. Calgary Alternative Support...

  • Support Home Provider Residential Program

    1 month ago

    Calgary, Canada Calgary Alternative Support Services Full time

    Are you interested in making a difference in the lives of marginalized populations? The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone. Calgary Alternative Support...

  • Residential Administrative Assistant- Temporary

    2 months ago

    Calgary, Canada Calgary Alternative Support Services Full time

    Are you interested in making a difference in the lives of marginalized populations? The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone. Calgary Alternative Support...

  • Program Supervisor

    2 months ago

    Calgary, Canada McMan Full time

    **Program Supervisor** **Hope Heights** **McMan Calgary & Area** **Internal/External Posting** McMan Youth, Family and Community Services Association of Calgary & Area is an organization making a difference in the lives of more than 3700 vulnerable children, youth and families annually. We support children, youth and families with complex needs that can...

  • Support Home Providers Residential Services Program

    2 weeks ago

    Calgary, Canada Calgary Alternative Support Services Full time

    Are you interested in making a difference in the lives of marginalized populations? The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone. Calgary Alternative Support...

  • Residential Support Specialist

    3 days ago

    Calgary, Alberta, Canada The Calgary John Howard Society Full time

    The Calgary John Howard Society is a leading charity dedicated to reducing crime and enhancing community safety through evidence-based programming. We strive to create a supportive environment where individuals can overcome adversity and achieve positive change.Our Community Residential Facility (CRF) in Bedford House provides 32 apartments for men on...

  • Community Support Worker Ne Calgary- Residential

    4 weeks ago

    Calgary, Canada Calgary Alternative Support Services Full time

    Are you interested in making a difference in the lives of marginalized populations? The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone. Calgary Alternative Support...

  • Community Support Services Administrator

    3 months ago

    Calgary, Canada FirstService Residential Alberta Full time

    **The Company** FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to...

  • Service Area Supervisor

    3 months ago

    Calgary, Canada Diverse Workforce Full time

    Supported Lifestyles Ltd. is a not for profit agency that provides services to adults with developmental disabilities. At Supported Lifestyles Ltd. there are a number of service areas that provide specialized services to our clients. Residential Services is a service area that provides supports to adults with developmental disabilities and mental health...

  • Warranty Service Technician

    3 months ago

    Calgary, Canada Brookfield Residential Full time

    Location Calgary - 4906 Richard Road SW Business As part of Brookfield Asset Management — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound ESG practices to the planning, development, and management of buildings everywhere. From...

  • Warranty Service Technician

    3 months ago

    Calgary, Canada Brookfield Residential Full time

    Location Calgary - 4906 Richard Road SW Business As part of Brookfield Asset Management — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound ESG practices to the planning, development, and management of buildings everywhere. From...

  • Community Manager

    3 months ago

    Calgary, Canada FirstService Residential Full time

    **Job description**: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment...

  • Residential Support Worker

    1 week ago

    Calgary, Canada Accessible Housing Full time

    **Overview** Reporting to the Care Manager, the Residential Support Worker will enhance the dignity and quality of life for each resident by supporting holistic wellness and an interdependent community. In collaboration with the residents, the Residential Support Worker will support activities of daily living that empower residents to successfully live in...