Administrative Assistant

2 weeks ago

Toronto, Canada SickKids Full time

**About SickKids**:
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

**Position Description**:
In this role, you will provide administrative support to the Telepsychiatry Department including Senior Clinical Manager, Provincial Coordinator, Psychiatrists and Psychologist for the Tele-Mental Health Service. As an integral member of the team, you will provide administrative support including coordinating and maintaining calendars, organizing and planning meetings/events, as well as word processing, correspondence and answering inquiries. You will also act as an administrative resource for the Department. You will be first point of contact in the agency referral process into the electronic medical records.

**Here’s What You’ll Get To Do**:

- Manage all referrals and processes for ensuring accurate information is entered
- Manage calendars, book meetings and appointments and prioritize requests
- Handle all incoming inquiries and respond appropriately
- Distribute, and manage incoming mail and follow-up as needed
- Establish and maintain an accurate electronic filing system
- Photocopy, scan and fax documents as required
- Assist in the preparation of meetings
- Prepare meeting agendas and attend and take minutes when required
- Arrange travel, seminars, conferences, with some financial responsibility
- Prepare original documents, including letters, reports, spreadsheets, edit presentations and educational materials
- Work individually and in collaboration with team members on projects, including provincial ministry submissions, accreditation, and other contracts
- Perform cross training with other administrative staff to allow for additional coverage during vacations etc.
- Maintain confidentiality for all patient and staff personal and health information
- Other duties as required

**Here’s What You’ll Need**:

- Post-secondary degree/diploma in business or office administration
- Minimum 3 years of senior administrative experience preferably in the health care industry
- Experience with EPIC or other electronic medical record systems an asset
- Exceptional interpersonal, oral and written communication skills
- Proven ability to prioritize work in an efficient and organized manner
- Highly developed evaluative and problem-solving skills
- Demonstrated high level of judgment, tact and diplomacy in interacting with a wide variety of internal and external stakeholders
- Ability to work well independently, as well as, within a team environment
- Ability to work in a fast-paced environment with many interruptions and multiple priorities
- Word Processing Speed minimum 45 words/minute

**Employment Type**:
Temporary, Full-time (1 year contract)

**Our Commitment to Diversity**:
The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital’s receipt of all necessary documentation.

**How to Apply

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