Customer Specialist

7 months ago


Toronto, Canada CJ Logistics America, LLC Full time

**Position Responsibilities**
- Sign driver in and out of the facility; verifying all paperwork
- Assign dock doors to the inbound and outbound loads
- Process Bills of Lading and associated shipping and receiving documents.
- Reconcile inbounds with packing slips
- Provide a strong level of customer service to internal and external customers
- Maintain Inbound and Outbound Schedules
- Work closely with shift management and leads to accomplish shift goals.
- Report errors and/ or issues to appropriate member of leadership to ensure accuracy
- Performs all duties in a safe and timely manner.

**Job Qualifications - Required**
- High School Diploma/GED equivalent required.
- PC Experience with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Basic math and reading skills necessary
- Detailed oriented with the ability to perform multiple task in a fast moving environment
- Ability to follow oral and/or written instruction.
- Good interpersonal skills and ability to work with internal and external customers.

**Job Qualifications - Preferred**
- Previous Shipping and Receiving experience in a warehouse environment.
- Strong interpersonal skills, both verbal and written
- Positive approach in all interactions
- Team-orientated, detailed-oriented and self-motivated
- Ability to multi-task calmly and effectively in a rapidly changing environment
- Willingness to learn new systems as needed Work Environment
- CJ Logistics America About Statement:

- CJ Logistics America delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics America is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
- CJ Logistics America is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics America participates in the E-Verify program in certain locations.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.



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