Inside Sales Coordinator

3 weeks ago

Oakville, Canada Cowbell Brewing Co. Full time

**Job Summary**:
1 Year Maternity Leave Contract.

Reporting to the Inside Sales Manager, the Inside Sales Coordinator plays an integral part in the day-to-day business of the brewery by providing top of the line customer service to Cowbell customers while also acting as the main support system for the Outside Sales Team.

**Roles & Responsibilities**:

- Dealing with Customer/TM inquiries & issues when required
- Help monitor the Order Desk inbox, providing timely responses to customers
- Processing orders for customers from all channels (Licensee, LCBO, Grocery, TBS & Agency)
- Sending & Coordinating orders to 3rd party carriers who provide direct delivery to Cowbell customers
- Fulfilling signed POD’s for billing purposes
- Help with additional phone campaigns for LCBO/TBS/Agency stores for new product/seasonal launches, programming load ins & inventory checks
- Relaying customer requests to Outside Sales Team
- Assist Warehouse/Logistics Team with data entry on the movement of product between warehouses
- Informing the Sales Team & Production team on potential inventory issues/stock outs

**Qualifications & Experience**:

- Strong customer Service skills
- Effective communication & telephone Skills
- Knowledge with Microsoft Excel & CRM systems
- Ability to multi-task & work within tight deadlines
- Previous customer service/sales experience
- Beverage alcohol industry experience is an asset

**Blyth Brewing & Distilling Inc. is an equal employment opportunity employer committed to diversity and inclusion. Blyth Brewing & Distilling Inc. is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will work with applicants requesting accommodations at any stage of the hiring process.

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