Customer Service Advisor
2 weeks ago
**Main responsibilities include**:
- Greeting and welcoming customers as they approach the front desk
- Answering questions and addressing complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Keep updated records and files
- Scheduling appointments for customers
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
**Requirements**:
- Experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem solving skills
- Automotive knowledge an asset
Please submit a resume and cover letter
**Job Types**: Full-time, Permanent
**Salary**: From $20.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Stouffville, ON L4A2S9: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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