Manager, Virtual Advice, Small Business Virtual

5 months ago

Edmonton, Canada Scotiabank Full time

Requisition ID: 184714

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Manager, Virtual Advice** is responsible for contributing to the overall national Small Business strategy and leading a team of virtual advisors who are the primary Small Business Advisor assigned to multiple branches across Canada. The Manager leads and oversees a team of Small Business Virtual Advisors ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

**Is this role right for you? In this role you will**:

- The Manager will help set activity and sales based goals on an individual and team level in collaboration with Small Business and the Sr Manager, Virtual Advice. The Manager will be accountable to achieve these goals.
- The Manager will look for ways to increase revenue generation, control or reduce costs through the streamlining of existing process or functions as well as introducing new initiatives that will benefit the Branch Network and the Small Business segment at large.
- The Manager will be responsible for overseeing training and development of the team. This includes functional product and procedural training as well as sales excellence coaching. In the ongoing interaction with his/her team of advisors, the incumbent ensures service consistent with our Core Values of integrity, respect, accountability and passion.

**Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have**:

- The incumbent must possess well-developed interpersonal, communications, coordination, judgment, negotiation, and analytical skills in order to communicate requirements/issues/concerns to the appropriate areas.
- Effective sales management skills are essential, along with the ability to influence and motivate others. The incumbent must set a positive example of change leadership and encourage others to do the same.
- A high degree of flexibility is required to adapt to a wide variety of tasks and functions. Strong PC skills are essential as the incumbent uses a PC for a variety of sales, sales management and customer correspondence activities.
- Must be able to effectively articulate their views to team members, branch partners and strategic partners in Small Business. Strong verbal communication skills are essential.

**What’s in it for you?**
- The opportunity to join a growing organization, where you will collaborate with a team of leaders.
- The opportunity to be part of an organization that is committed to advancing diversity, equity and inclusion in our communities and employees.
- A rewarding career path and diverse professional development opportunities.
- The assurance that your hard work will be recognized and rewarded. Internal training and support from your managers, with whom you will have meaningful conversations about your development to help you grow.
- A competitive compensation package and excellent benefits.

Location(s): Canada : Alberta : Edmonton

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

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