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Support Services Officer Regular Part-time

3 months ago

North York, Canada Seneca Polytechnic Full time

**Join the Renewed Seneca, The Next Seneca.**:
Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a great employee experience.

**Position Summary**:
Reporting to the Manager of Domestic Admissions, the Support Services Officer is responsible for providing assistance to the admissions processes.

**Responsibilities**:

- Perform document scanning as required and ensure documents are scanned within a specified timeframe.
- Provides cross functional backup and support to colleagues within the admissions office during peak periods.
- Utilize Salesforce to handle inquiries, provide responses, or route to the appropriate adviser.
- Operates in accordance with Freedom of Information and Protection Privacy Act guidelines and within the parameters of established standard policy, procedure, guidelines, and practices of Seneca.
- Perform other duties as required.

**Qualifications**:
**Education**
- Minimum completed one (1) year certificate in Office Administration or a related field.

**Experience**
- Minimum one (1) year of experience working in an administrative role.

**Skills**
- Excellent verbal and written communication skills with awareness and sensitivity to cross-cultural communication requirements of clients and an understanding of special need students and diversity issues.
- Strong interpersonal abilities and customer service skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Effective time management and prioritization skills.
- Excellent attention to detail and ability to spot minor discrepancies.
- Being able to work well with others and the ability to adapt to a changing environment.
- Ability to work well under pressure while maintaining excellent tact and diplomacy.

**Note**: A skills assessment may be required as a part of the recruitment process.

**Job Details**

**External Posting Date**:March 5, 2024
**External Closing Date**: March 11, 2024
**Pay Range**: Payband 6 - $18.94 - $21.94
**Hours**:up to 24 hours per week
**Work Type**:Hybrid
**Shift**: up to 24 hrs/week (between 9AM - 5PM) Monday to Friday
**Ideal Start Date**: 3/18/24
**End Date**:
**Job Type**:Regular Part-Time (RPT)

**Note**: Seneca requires copies of educational credentials at the time of an interview. Confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency will be required upon hire.

**Seneca Polytechnic at a Glance**:
Seneca Polytechnic is Canada’s leading polytechnic with over 4300+ employees, 40,000 full-time students and 23, 400 part-time and continuing education students. With over 55 years since opening its doors for the first time, Seneca Polytechnic is dedicated to getting our students career
- and world-ready. We offer an education that has no boundaries. And we create great flexible experiences for those who study and work here. The student experience. The employee experience. The community experience. The Seneca experience is a differentiator. As Canada’s leading polytechnic, our core mission is our North Star: we provide a great education that builds great careers for our graduates. We make a difference so they can make a difference.

None of this happens without the exceptional employees of Seneca - the faculty, support staff and administrators - who show their commitment to our students and their success every day. We are excited about what the future holds. Come help us build The Next for Seneca Polytechnic. Embrace innovation. Challenge the status quo. Lead. That’s Seneca Polytechnic.

**Our Commitment**:
**Accessibility**: