Service Account Manager 250501

4 weeks ago


Montréal, Canada Intrado Full time

The

**Responsibilities**:

- Take responsibility for the success of our implementation process
- Act as liaison between Sales, Product Management and Leadership
- Develop thorough knowledge of client business needs, collecting and analyzing data to drive change
- Facilitate communication & collaboration between internal and external team members
- Ensure client experience meets or exceeds expectations
- Facilitate our customers to meet compliance and regulations
- Drive customer adoption of our products and services
- Act as customer advocate and point of escalation for assigned accounts
- Collaborate with Sales defining scope and solution

**Education**:

- Degree from an accredited university required with major course work in business administration, communications, MIS, engineering, or related field required. Equivalent work experience in a similar position may be substituted for educational requirements.

**Experience**:

- Minimum 5 years’ experience in IT management, technical service, or client account management required
- Intermediate knowledge of Word, Excel and PowerPoint required
- Excellent oral and written communication skills for interfacing with clients, both internal and external.
- Experience with contract language, including an ability to read and understand contractual obligations, service level agreements and scope definition



  • Montréal, Canada Desjardins Full time

    As an Account Manager, Banking Services, you help maintain business relationships and promote banking and cash management services to large businesses. You represent and negotiate on behalf of Desjardins and enter the organization into strategic agreements with clients. You balance portfolio profitability with client/partner satisfaction. More specifically,...

  • Accounting Manager

    4 weeks ago


    Montréal, Canada Finlink Group Full time

    **Accounting Manager** **OBJECTIVE**: As an Accounting Manager, you will be able to showcase your ability to manage, organize, execute, and complete monthly and annual processes and requirements. **CLIENT INFO**: A dynamic professional services firm that offers a full range of assurance, tax, bookkeeping and consulting services. They desire is to be, for...

  • Account Manager

    4 weeks ago


    Montréal, Canada Graitec Full time

    About Graitec Group: Founded in 1986, Graitec is a global leading Building Information Modeling (BIM) provider helping its architectural, engineering, construction and manufacturing customers to CREATE, SIMULATE, FABRICATE all the data of their projects. The company is driving growth through 3 highly complementary activities: - Value Added Reseller of...

  • Account Manager

    4 weeks ago


    Montréal, Canada Applied Software Technology Full time

    Montreal, Canada - Sales - 1315 **Job Description**: **About Graitec Group** Founded in 1986, Graitec is a global leading Building Information Modeling (BIM) provider helping its architectural, engineering, construction and manufacturing customers to CREATE, SIMULATE, FABRICATE all the data of their projects. The company is driving growth through 3 highly...

  • Account Manager

    4 weeks ago


    Montréal, Canada Graitec Full time

    Montreal, Canada Sales 1315 **Job Description**: About Graitec Group Founded in 1986, Graitec is a global leading Building Information Modeling (BIM) provider helping its architectural, engineering, construction and manufacturing customers to CREATE, SIMULATE, FABRICATE all the data of their projects. The company is driving growth through 3 highly...


  • Montréal, Canada Long & McQuade Full time

    Collection of accounts receivable, outstanding rentals, and bad debts - Credit approvals for term and balance forward accounts - Credit approvals for consumer and commercial account rentals - Assist customers inquiring about their accounts and rents - Locate new contact information for credit customers - Perform sundry account maintenance - Registration of...


  • Montréal, Canada BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...


  • Montréal, Canada BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...

  • Accounting Manager

    1 week ago


    Montréal, Canada DRW Full time

    **DRW** is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices...

  • Account Manager

    5 days ago


    Montréal, Canada Dialogue Health Technologies Inc. Full time

    **Your role as Account Manager** Reporting to our Manager, Customer Success, Azelie Pouliot, we're looking for a Account Manager who will act as a trusted advisor to our growing portfolio of clients by managing renewals, retention and engagement strategies and assisting in long-term growth opportunities with a strong passion for delighting clients. **What...

  • Accounting Manager

    5 days ago


    Montréal, Canada Freightos Full time

    Almost every single thing that you eat, wear, or use (yes, even that Pikachu-shaped baseball cap you secretly love to wear) is imported. But before it makes it past the border, there’s a final, looming hurdle. Customs. A complex maze of regulatory hurdles, enough documentation to bankrupt Dunder Mifflin, harmonized standard codes, and legal battles about...

  • Accounting Manager

    4 weeks ago


    Montréal, Canada Freightos Full time

    **About The Position**: Almost every single thing that you eat, wear, or use (yes, even that Pikachu-shaped baseball cap you secretly love to wear) is imported. But before it makes it past the border, there’s a final, looming hurdle. Customs. A complex maze of regulatory hurdles, enough documentation to bankrupt Dunder Mifflin, harmonized standard codes,...


  • Montréal, Canada Continent8 Full time

    **Manager, Accounts Receivable** As part of our continued expansion we are seeking an Accounts Receivable Manager (M1-G6) to join our growing team on a permanent basis located in Montreal, Quebec. The Accounts Receivable Manager will oversee and ensure the efficiency and accuracy of the company’s accounts receivable operations and team, driving the...

  • Account Manager

    4 weeks ago


    Montréal, Canada Evolving Web Full time

    Do you want to work at a growing digital agency to foster client relationships and build client success? Do you enjoy collaborating on technical and creative strategies, tracking project progress and success, and working to understand the long-term objectives of clients? We want to evolve with you! We are looking for someone with 6+ years experience of...

  • Manager Accounting

    6 days ago


    Montréal, Canada Rubiconpath Systems Full time

    Our client located in Montreal is looking for Assistant Manager Accounting. This is a contract position. Hours: Full time - 40 hours/week. On site at least once a week. CPA is mandatory. Language: English / French (Fluent in English, Working proficiency in French) Skill-set: - Comfortable in accounting systems (Sage 300 is used) - Experience with...


  • Montréal, Canada Uber Full time

    **About the Role** The Account Manager role is a great opportunity to demonstrate your relationship management and sales skills. This role focuses on post-sales of small-to-medium-sized businesses to work efficiently and optimally with SMB merchants (not only restaurants) by deepening the relationship to increase retention as well as grow revenue and expand...

  • Account Manager

    4 weeks ago


    Montréal, Canada Streamforge Full time

    Objectives of this role - Own the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction - Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services - Develop and maintain customer-success strategies and best practices,...

  • Account Manager

    1 week ago


    Montréal, Canada Asus Computer International Full time

    **Titre du poste **:Directeur de compte **Service**: SBG-D **Lieu**: Montréal, QC **Description de poste (résumé)**: **Fonctions et responsabilités clés**: - Déterminer (être à la recherche) de manière proactive les occasions de ventes chez les comptes, actuels et nouveaux. - Se concentrer sur le développement des relations et de...

  • Account Manager

    4 weeks ago


    Montréal, Canada PLATFORM Insurance Full time

    **How you will Impact PLATFORM** **How you will be Successful** - Ensure PLATFORM’s quality of service standards are always upheld with clients - Deliver clients tailored insurance solutions - Prepare and send out documentation with adherence to PLATFORM’s account management service standards - Approach markets when required **Education, Experience,...

  • Account Manager

    3 weeks ago


    Montréal, QC, Canada Leaseweb Full time

    Leasewebis a leading cloud hosting provider that offers a broad range of products and services including, private cloud, dedicated servers, hybrid hosting, colocation, CDN, and cybersecurity. Working with companies ranging from SMBs to enterprises,Leasewebhas the flexibility, market knowledge, and technical expertise to provide the perfect balance of price...