Account Manager

2 weeks ago


Montréal, Canada Dialogue Health Technologies Inc. Full time

**Your role as Account Manager**

Reporting to our Manager, Customer Success, Azelie Pouliot, we're looking for a Account Manager who will act as a trusted advisor to our growing portfolio of clients by managing renewals, retention and engagement strategies and assisting in long-term growth opportunities with a strong passion for delighting clients.

**What you'll be doing**:

- Developing and maintaining important relationships with our beloved clients including engaging, reporting and ensuring long-term engagement with Dialogue through industry-leading client satisfaction
- Creating material to review account performance and supporting/proposing curated action plans to ensure our clients meet their engagement objectives and beyond
- Implementing strong, reliable renewal strategies based on account health and risk to reach ambitious retention goals and retain long-lasting relationships with our clients
- Identifying and supporting our Customer Base sales team with up-sell, cross-sell opportunities to be able to achieve sales targets and deliver more care and value to our beloved clients
- Mastering internal account management practices that allow for business process optimization and actively contributing to areas of opportunity for improvement within our department
- Mobilizing internal and external stakeholders to represent the voice of our customers and making their feedback as impactful as possible to influence the evolution of our products and processes
- Collaborating with cross-functional teams to continue to develop existing advisor relationships and influence success within our client base

**We'd love to hear from you if you have**:

- 2+ years of experience in account management and project management or client services
- Track record of performance and success (i.e. experience in a top-tier company, steep progression, community involvement, history of exceeding objectives, etc.)
- Demonstrated ability to build positive relationships with key stakeholders and act as a trusted advisor
- Strong ability to lead projects by mobilizing internal and external stakeholders and effectively identifying and organizing task deliverables
- Solid work ethic and proven time-management and prioritization capacity to deliver results and meet deadlines
- Experience managing or collaborating with Human Resources, Operations, and/or Finance departments is required
- Experience with Salesforce or within the insurance industry is a strong asset

**At Dialogue, your well-being is our priority**

Taking care of others also means taking care of our team. We've got you covered
- A fully funded benefits plan, including a wellness reimbursement program
- Unlimited access to a variety of Dialogue's programs for you and your immediate family
- 4 weeks of vacation, 9 wellness days and 1 paid volunteer day
- A flexible schedule and a hybrid work approach
- An allocated budget for continuous training
- Short and long-term incentive plans, including restricted stock units (RSUs)
- An optional parental benefits program

**About Dialogue**

Dialogue is the #1 virtual care provider in Canada. By developing_ _our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we're transforming health and helping millions improve their well-being. We're firm believers that great people don't settle on:
Impact

Community

Growth

Excellence

Feel like you can make a difference? Good news, we saved you a seat


  • Accounting Manager

    4 weeks ago


    Montréal, Canada Tarkett Full time

    Tarkett Sports has a great opportunity for an Accounting Manager based in Montreal, hybrid working model. We are looking for an Accounting Manager to join our talented team. The incumbent is responsible to 1) oversee all daily transactions made in the accounting system 2) Manage the General Accounting department and functions 3) Maintain the balance sheet...

  • Accounting Manager

    4 days ago


    Montréal, Canada Safeway Parking Full time

    **About us** Safeway Parking is a parking management business which was founded in 1950. The company has grown considerably since its beginnings and currently manages more than 40 parking lots. It has a dynamic organizational structure, allowing a quick and efficient response to the business’ challenges. The company’s numerous years of experience have...

  • Account Manager

    1 month ago


    Montréal, Canada Allied Universal Full time

    Aperçu: We are North America’s leading security services provider with over 300,000 phenomenal employees. At Allied Universal®, we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. For all...

  • Accounting Manager

    1 month ago


    Montréal, Canada Foodtastic Full time

    **About us**: Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last four years from less than $50mm to over $750mm. Our current portfolio of 23 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, La Belle et La Boeuf, Rôtisseries Benny, Freshii and...

  • Accounting Manager

    5 days ago


    Montréal, Canada Pomerleau Full time

    **We are Pomerleau. And you could be too.** At Pomerleau, we fully understand that our mission is not only to create infrastructure or erect buildings, but to build communities. As a leader in the construction industry for nearly 60 years, we always aim to make a positive impact on the lives of the people we serve across Canada. To do this, we do...

  • Account Manager

    1 month ago


    Montréal, Canada DAC Canada Full time

    Are you an enthusiastic and highly motivated “people person” who thrives in an intense, performance-focused environment? Do you have an eye for detail and a knack for communication? Are you interested in working for a leading digital agency? If so, we have an opportunity for an Account Manager who will aid in the development, growth, and maintenance of...

  • Account Manager

    4 weeks ago


    Montréal, Canada XRM Vision Full time

    Company Description **XRM Vision** is a leader in developing customer relationship management (CRM) strategies and in implementing **Microsoft Dynamics 365** CRM solutions. We make it our mission to help clients unlock their full business potential by providing them with an exceptional customer experience and by offering them ambitious growth...

  • Accounting Manager

    4 weeks ago


    Montréal, Canada OneSpan Full time

    The future of work is flexible, and so is OneSpan. Our teams have proven that they are able to achieve their goals together while being apart throughout the global pandemic, and we are embracing work flexibility. Many positions and locations will provide you with the choice of in office work, distributed or hybrid. We collaborate with each employee to...

  • Account Manager

    6 days ago


    Montréal, Canada Nexeo Plastics Full time

    **Account Manager**: **Date**:May 22, 2024 **Location**: Montreal, QC, CA, H1A OA1 **Company**:Nexeo Plastics Montreal, Quebec (CA-QC) Canada (CA) Nexeo Plastics is a leading global thermoplastic resins distributor, representing quality products from world-class suppliers, and serving a diverse customer base across North America, Latin America, Europe,...

  • Account Manager

    6 days ago


    Montréal, Canada COSENTINO Full time

    Jun 20, 2023- Montreal, CA**What are we looking for**: **What you will do**: As an **Account Manager, **you will be responsible for our strategy and relationship with our clients, ensuring the sales and promotion of our Cosentino products. Acquiring new and maintaining current customers will be part of your responsibilities, as well as understanding what...

  • Account Manager

    5 days ago


    Montréal, Canada VML Full time

    **Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...

  • Account Manager

    1 month ago


    Montréal, Canada Evolving Web Full time

    Do you want to work at a growing digital agency to foster client relationships and build client success? Do you enjoy collaborating on technical and creative strategies, tracking project progress and success, and working to understand the long-term objectives of clients? We want to evolve with you! We are looking for someone with 6+ years experience of...

  • Account Manager

    2 days ago


    Montréal, Canada Hilti North America Full time

    Hilti: Account Manager Job reference: 39771 Account Manager Montreal What's the role? The role of Hilti North America (HNA) Account Manager is the direct link between Hilti and the customer. This position will be responsible for creating, maintaining, and growing the customer base for HNA. Consistently recognized by Selling Power Magazine as a top company to...

  • Account Manager

    4 weeks ago


    Montréal, Canada Nestle Full time

    **Position Snapshot** Business areas: Nespresso Canada B2B Job title: Account Manager Location: Estrie / Montérégie - QC (Field Sales) **A little bit about us** Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 120,000 farmers in 15 countries through its AAA Sustainable Quality...

  • Account Manager

    5 days ago


    montréal, Canada National Bank Full time

    A career as Account Manager in the Commercial & Wealth management team means having the responsibility of growing the portfolio of business clients assigned to you. The varied and complex tasks will allow you to quickly become a privileged guide in all your clientele's financial projects.Your Job:Id

  • Account Manager

    21 hours ago


    Montréal, Canada Fuze Logistics Services Inc Full time

    Account Manager - Montreal Office Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally. We are seeking a dynamic Account Manager who can skillfully provide solutions, creatively solve...

  • Account Manager

    21 hours ago


    Montréal, Canada ASUS Full time

    ASUS a longtemps été à l'avant-garde de l'industrie des technologies de l'information et bien que la société ait commencé comme un modeste fabricant de cartes mères avec seulement quelques employés, elle est maintenant un acteur dominant sur le marché mondial et emploie plus de 17 000 personnes dans 50 pays à travers le monde. ASUS fabrique des...


  • Montréal, Canada Ardene Full time

    **Location Details**: Head Office **PostalCode**: H4S 1W8 **Category**: Corporate **Requisition Number**: 14347-APM-02-27-2024 **Date Opened**: February 27, 2024 **Number of Openings**: 1 **Job Type**: Permanent **Pay Class**: Full Time **Education**: Bachelor's Degree **Career Level**: Experienced **Who We Are**: **Hey, we're Ardene!** We believe...

  • Account Manager

    5 days ago


    Montréal, Canada Avidbots Full time

    We are looking for a Customer Centric individual to come join our Sales team in this newly created role here at Avidbots. Partnering with the Account Executive, BDR and Pre-Sales Specialists, this Account Manager role will be the voice of the customer throughout the entire sales cycle and beyond. **How you will make a difference**: - Work with existing...

  • Key Account Manager

    5 days ago


    Montréal, Canada Brunel Full time

    IntroductionOur client is a recognized leader in the food & beverage industry. They guarantee the quality of competitively priced products through their import-export business model and strategic investments in food safety auditing, farming, and food processing. They are readily committed to service, excellence, and honesty.As a Key Account Manager in their...