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Sales Administrative Assistant

1 month ago

Vancouver, Canada La Grotta Del Formaggio Wholesale Full time

_**La Grotta Del Formaggio Wholesale is a multigenerational family run company with our primary warehouse located in Vancouver and a secondary in the Greater Toronto Area. We service the country from Coast to Coast - British Columbia to Newfoundland.**_
- **We distribute fine foods from all over the world to discerning consumers looking for the quality ingredients that will make their meals something truly special. We service independent and chain grocers as well as food service accounts.**_

**Position Description**:
As a Customer Success Representative you will be an integral part of our order entry team, inside sales team, and sales administration team. Helping us to exceed customer’s expectations and navigate the ever changing retail and food service landscape throughout Canada.

We are looking for an experienced and passionate person to work with an experienced sales team and a developed customer base.

**Primary responsibilities include but not limited to**:

- Sales order entry
- Answer phones and directing customers queries to the appropriate departments
- Assist Sales Representatives with new customer onboarding
- Maintaining and managing of product listings, pricing integrity, and promotions within our retail partners’ portals
- Interface with warehouse on outgoing orders
- Interface with warehouse on incoming returns
- Maintain and service house accounts
- Administrative duties such as filing, data entry, pricing, and listing forms

**Education and Required Experience**:

- Education: High School diploma with a min 3-5 years of practical work experience
- Be highly organized and have strong attention to detail
- Excellent verbal and non-verbal communication skills in English
- Experience with CRM systems would be an assist
- Ability to work independently
- Computer literacy within a MS Office environment with an intermediate proficiency in MS Word and MS Excel

**Benefits**:

- Dental care
- Extended health care
- Vision care
- Vacation time
- Warehouse discount

**Salary**: $47,000.00-$52,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (preferred)

Work Location: Hybrid remote in Vancouver, BC