Business Analyst, Ms Dynamics
5 months ago
**Business Analyst, MS Dynamics**
**Take a central role**
The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment.
Building on the principles that have always guided us - excellence, integrity and respect - we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.
With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers: Working Here - Bank of Canada
Find out more about the next steps in our Recruitment process.
**Note**: This poster will also be used to staff an 18-month Term position.
**About the position**
We are seeking an innovative and skilled Business Analyst to join our Retail Payments Supervision IT team We are a collaborative and diverse team within ITS with the mission to carry out the roadmap of an effective regulatory IT platform to meet the requirements of the Bank of Canada’s role in supervising payment service providers (PSPs). To learn more about our core function - you can visit About the retail payments supervisory framework - Bank of Canada
Led by the Director of Retail Payments Supervision and FMBO (Financial Markets and Banking Operations) Transformations, you will join a dynamic and highly skilled Scrum team working together to design and develop new features, maintain, and extend our regulatory IT platform based on Microsoft Azure Services and Dynamics 365 CRM.
Further, you will have the full support of your leader and teammates to enhance your skills, experiment, and further your career through our customizable Learning & Development programs across various domains (Mentorship, Architecture, Analytics, etc.) and relevant certifications.
**What you will do**
As a Business Analyst, you will support the information gathering, analysis and development of functional and non-functional requirements for the CRM program, ensuring that it is aligned with business objectives, and driving continuous improvement to achieve better results.
More specifically, you will:
- Support the development and execution of a CRM strategy that aligns with the overall business objectives of the organization.
- Work closely with the Bank’s internal Stakeholders to ensure requirements are documented for current and future enhancements of the platform.
- Define and document current state and future state product and service delivery processes.
- Support the development and reporting of performance metrics.
- Help operationalize Retail Payment Supervision into the Bank of Canada
- Conduct regular reviews of the CRM system to identify areas for improvement and ensure that the solution is meeting the needs of the organization.
- Ensure the compliance with regulatory, legal and company policies
- Support system functional testing, acceptance testing and end-user training.
- Develop detailed specifications documentation from which solutions will be developed, designed, coded and tested.
**What you need to succeed**
You are a self-starter with strong communication and interpersonal skills who can build and maintain relationships across multiple levels of partners (both internally and externally). You also have a strong attention to detail, are analytical, and capable or solving problems independently or as part of a team.
In addition, you have experience in:
- business analysis and/or process improvement within an IT environment
- validating software solutions and conducting testing as required
- business requirements elicitation and documentation (e.g. functional & non-functional requirements, user stories, acceptance criteria, business rules)
- utilizing digital tools and digital ways of working (e.g. Jira, Confluence, ServiceNow, Visio BPMN)
As well as functional expertise with Dynamics 365 CRM including a deep understanding of the platform's features and capabilities, as well as the ability to customize and configure the system to meet the unique needs of the organization.
**Nice-to-have**
Relevant Business Analysis designations/certifications (CBAP, etc.)
**Your education and experience**
**What you need to know**
- Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
- Priority will be given to Canadian citizens and permanent residents
- Security level
-
Senior ERP System Analyst
1 month ago
Ottawa, Canada Systematix group Full timeWe are looking for a Senior ERP System Analyst (MS Dynamics) for a current opportunity with a Federal Government department. The candidate must already possess a security clearance at the Secret level (Level II) or higher.About the ProjectThe client requires a system analyst to work on an existing MS Dynamics 365 platform.About the...
-
Senior ERP System Analyst
4 weeks ago
Greater Ottawa Metropolitan Area, CA Systematix Full timeWe are looking for a Senior ERP System Analyst (MS Dynamics) for a current opportunity with a Federal Government department. The candidate must already possess a security clearance at the Secret level (Level II) or higher.About the ProjectThe client requires a system analyst to work on an existing MS Dynamics 365 platform.About the...
-
Analyste Des Opérations, Ms Dynamics
5 months ago
Ottawa, Canada Bank of Canada Full time**Analyste des opérations, MS Dynamics** **Tenez un rôle central** La Banque du Canada s’est donnée comme vision d’être une banque centrale influente - dynamique, engagée et digne de confiance - mobilisée pour un Canada meilleur. Aucun autre employeur ne vous offrira l’occasion d’œuvrer au cœur même de l’économie canadienne, au sein...
-
System Business Analyst
5 months ago
Ottawa, Canada Invest OttawaBayview Yards Full time**SYSTEMS BUSINESS ANALYST** **INVEST OTTAWA - OPERATIONS** **WHY THIS ROLE**: Reporting to the Senior Director, Corporate Performance, and IT, as our Systems Business Analyst you will support the relationship with all key CRM stakeholders and CRM Services Providers, in addition to providing support and input to management. This role applies deep...
-
Business Systems Analyst
4 weeks ago
Ottawa, Ontario, Canada ICF Full timeJob Title: IT Business AnalystAt ICF, we're seeking a skilled IT Business Analyst to join our dynamic and innovative team environment in our Innovation & Customer Engagement Group. This role will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides, particularly within...
-
Business Analyst
5 months ago
Ottawa, Canada Ottawa Community Housing Full time**Who we are**: Ottawa Community Housing Corporation (OCHC) is the largest community housing provider in Ottawa and the second largest in Ontario. We are a non-profit organization providing social and affordable housing to more than 32,000 tenants within various communities. We aim to be a leader at providing safe and affordable homes to tenants in our...
-
IT Business Analyst
1 month ago
Ottawa, Canada ICF Full timeJob Title: IT Business Analyst Location: This position is fully remote and can only be performed from your home office within [Ontario or Saskatchewan] province(s). Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle...
-
Senior Developer, MS Dynamics Business Central
6 months ago
Ottawa, Canada BDO Full timePutting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and...
-
ICP-MS Environmental Lab Analyst
1 week ago
Ottawa, Canada Paracel Laboratories Ltd. Full timeWho We Are:Paracel Laboratories Ltd. is a full-service environmental and Indoor Air Quality laboratory. Our main laboratory facilities are located in Ottawa and are supported by an environmental lab in Hamilton and microbiology and asbestos laboratories in Mississauga. Additional service depots are located in Kingston, London, Niagara, Windsor, and Richmond...
-
ICP-MS Environmental Lab Analyst
3 weeks ago
Ottawa, Canada Paracel Laboratories Ltd. Full timeWho We Are:Paracel Laboratories Ltd. is a full-service environmental and Indoor Air Quality laboratory. Our main laboratory facilities are located in Ottawa and are supported by an environmental lab in Hamilton and microbiology and asbestos laboratories in Mississauga. Additional service depots are located in Kingston, London, Niagara, Windsor, and Richmond...
-
ICP-MS Environmental Lab Analyst
7 days ago
Ottawa, Canada Paracel Laboratories Ltd. Full timeWho We Are:Paracel Laboratories Ltd. is a full-service environmental and Indoor Air Quality laboratory. Our main laboratory facilities are located in Ottawa and are supported by an environmental lab in Hamilton and microbiology and asbestos laboratories in Mississauga. Additional service depots are located in Kingston, London, Niagara, Windsor, and Richmond...
-
ICP-MS Environmental Lab Analyst
7 days ago
Ottawa, Canada Paracel Laboratories Ltd. Full timeWho We Are: Paracel Laboratories Ltd. is a full-service environmental and Indoor Air Quality laboratory. Our main laboratory facilities are located in Ottawa and are supported by an environmental lab in Hamilton and microbiology and asbestos laboratories in Mississauga. Additional service depots are located in Kingston, London, Niagara, Windsor, and...
-
Agile IT Business Analyst
1 month ago
Ottawa, Canada ICF Full timep>Job Title: IT Business Analyst Location: This position is fully remote and can only be performed from your home office within [Ontario or Saskatchewan] province(s). Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees...
-
Business Systems Analyst
2 weeks ago
Ottawa, Ontario, Canada Premiumreal Full timePremiumreal is seeking a Business Systems Analyst to join our team and contribute to the design, development, and implementation of information systems business solutions.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to analyze complex technical requirements and develop effective...
-
IT Business Analyst
1 month ago
Ottawa, Canada ICF Full timeDescription **Job Title: IT Business Analyst** **Location: This position is fully remote and can only be performed from your home office within [Ontario or Saskatchewan] province(s).** **Why you will love working here**: - Quality of life: Flexible workplace arrangements, work-life balance - Investment of the community: Donation matching, volunteer...
-
ICP-MS Environmental Lab Analyst
4 weeks ago
Ottawa, Ontario, Ottawa region, Canada Paracel Laboratories Ltd. Full timeWho We Are:Paracel Laboratories Ltd. is a full-service environmental and Indoor Air Quality laboratory. Our main laboratory facilities are located in Ottawa and are supported by an environmental lab in Hamilton and microbiology and asbestos laboratories in Mississauga. Additional service depots are located in Kingston, London, Niagara, Windsor, and Richmond...
-
Business Analyst
5 months ago
Ottawa, Canada IT Chapter Full timeThe **Business analyst **will provide detailed business requirements and data analysis while working with business and platform teams to understand and document business requirements throughout an agile software delivery cycle. **Responsibilities** - Utilize business analysis techniques to uncover business needs and translate them into inputs to be...
-
Flight Dynamics Analyst
1 month ago
Ottawa, Ontario, Canada Telesat Corp. Full timeTelesat Corp. is seeking a skilled Flight Dynamics Analyst to join its team of dedicated professionals. As a key member of the Flight Dynamics team, the successful candidate will be responsible for performing satellite stationkeeping, orbit determination, and momentum control in support of Telesat and its customer satellite operations programs.Main...
-
Business Systems Analyst
1 month ago
Ottawa, Ontario, Canada ICF Full timeJob Title: Business Systems AnalystLocation: RemoteICF is seeking a Business Systems Analyst to support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. The ideal candidate will have experience in the development of standard documentation, requirements specifications, use...
-
Business Analyst, QA Tester
6 months ago
Ottawa, Canada Bank of Canada Full time**Business Analyst, QA Tester** **Take a central role** The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic...