Lhsc Help Desk Coordinator
4 days ago
**POSITION TITLE**:
Help Desk Coordinator
**INTERNAL CLOSING DATE**:
**Month Day, Year**:
**LOCATIONS**:
**Main Lab**:
**830 King Edward St**
**CLASSIFICATION**:
**Full-Time, Term 18 Months**
**DEPARTMENT**:
Laboratory Health Services Centre
**WORKING SCHEDULE**:
Monday to Friday, 8:30am to 17:00pm
(40 hours per week)
**Responsibilities**:
- Receiving and responding to all telephone inquiries from Patient Services staff, Dynacare private clients as well as reporting all non-resolved inquiries to the Managers of Health Services
- Reviewing all timesheets of MB patient services staff, data entry of payroll into Dayforce, ensuring accuracy and timely submission to payroll department (STAT pay, sick pay, etc.)
- Creating and distributing memos and protocols for Patient Services staff in MB region as directed by Managers.
- Assisting in the distribution of correspondence from various departments to MB Patient Services staff and maintains detailed logs.
- Ensuring that standards for technical efficiency, quality control, Ministry of Health and other government regulations are adhered to.
- Assisting with the implementation of Patient Services related policies and procedures by aiding employees, as required, on the interpretation and administration of said policies and procedures.
- Maintaining employee training and payroll files and provide administrative support for the Patient Services Managers
- Maintaining confidentiality and accuracy of appropriate documentation
- Maintaining detail logs of all inquiries, problems, and their solution
- Scheduling of MB staff according to collective agreement language, including monitoring weekend scheduling and calling of staff to replace sick calls, updating attendance calendar and absence log, flagging issues to Managers as appropriate.
- Ensuring all necessary documentation is collected and specimens are correctly processed.
- Ensuring the wellbeing of the patient within the scope of training of Dynacare
- Providing support to the MB LHSC Managers as required in the administration of the Collective Agreement language, which includes but not limited to tracking leave days and attendance, assisting with the vacation planner process and last-minute vacation requests.
- Receiving and responding to all phone calls, faxes for the mobile department. Includes booking and scheduling private house calls and personal care homes.
**Must have**:
- A secondary school diploma (Grade 12) or equivalent
- Minimum of five (5) years’ experience in a Patient Services field
- Excellent computer skills with intermediate or high level of Excel
- Excellent communication skills
- Formal Training in the areas of Medical Office Assistant, Medical Transcription, Unit Clerk, Medical Terminology, or similar programs would be considered an asset.
-
IT Help Desk Technician
7 months ago
Winnipeg, Canada Grant Memorial Church Full time**JOB DESCRIPTION** **JOB TITLE: IT Help Desk Technician** **DEPARTMENT: Information Technology** **REPORTS TO: IT Administrator** **JOB SUMMARY**: In a team environment, the IT Help Desk Technician will provide ongoing, in person and remote support to end users. Technical support includes workstation, systems and network troubleshooting, hardware/software...
-
Help Desk Technician
7 months ago
Winnipeg, Canada Evident IT Inc Full time**Help Desk Technician** Would you like to work for great leaders who view you as a **real person,** not a "human resource"? Are you someone who wants to be an individual AND work toward bigger goals as a team? Are you passionate about learning new things, and teaching others what you know? Want to receive individualized coaching and training _every week_...
-
Media Support
3 days ago
Winnipeg, Canada Grant Memorial Church Full time**Linden Christian School Job Posting - Media Support & Help Desk Technician (Full Time)** Technician. The Media Support & Help Desk Technician provides AV support for events, assists with responding to Tech Ticket requests from faculty and staff, provides support to the IT Department, and assists with other tech needs of the school. This position will...
-
Help Desk
7 months ago
Winnipeg, Canada Pitblado Law Full timeWe are committed to addressing the importance of diversity and inclusion and fostering a workplace that reflects the strength and diversity of our community and our clients. If you identify as a member of a diverse group, including any of the following designated groups, we encourage you to self-declare in confidence within your cover letter or...
-
Help Desk Technician
7 months ago
Winnipeg, Canada Evident IT Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years **Work setting**: - Help desk **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides,...
-
Pc Technician
7 months ago
Winnipeg, Canada Buhler Versatile Inc. Full timeJob Summary: **Responsibilities and Duties**: - Help setting up new desktop hardware including PC’s, monitors and docking stations - Imaging PC’s and installing and configuring all company security programs and verifying that the system meets security protocols - Repairing and building PC’s - Using the Helpdesk ticketing system, prioritize and...
-
Front Desk Coordinator
7 months ago
Winnipeg, Canada Victoria Park Medispa Full timeFront Desk Coordinator Victoria Park offers the finest medispa services at our 22 locations across Canada. We are led by specialists, plastic surgeons, and dermatologists, and strive to provide the latest technology, treatments, and products. We offer unparalleled customer service in a serene, state-of-the-art, and safe environment. We are proud to have...
-
IT Help Desk
7 months ago
Winnipeg, Canada TEK Group Full timeWe are committed to enhancing the end users’ experience in all facets of the word. - Our vision is to empower people to achieve the highest levels of performance by making technology work for them anywhere, anytime, on any device. - We are looking for an experienced deskside support tech who can work independently and within a deskside support...
-
Front Desk Coordinator
4 weeks ago
Winnipeg, Manitoba, Canada Randstad Full timeSeeking a talented and experienced Front Desk Coordinator to join our team at Randstad in Winnipeg. In this role, you will be responsible for managing front desk operations, responding to inquiries, and providing excellent customer service.About UsWe are a well-established company with strong ties to various local businesses. Our team is dedicated to...
-
Front Desk Coordinator
2 weeks ago
Winnipeg, Manitoba, Canada Aish Tattooz Full timeJob SummaryAish Tattooz is seeking a highly organized and customer-focused Front Desk Coordinator to join our team. In this role, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth experience for clients.ResponsibilitiesGreeting and Directing Clients: Greet people and direct them to...
-
Front Desk Coordinator
4 days ago
Winnipeg, Canada Victoria Park Medispa Full time**Front Desk Coordinator** Victoria Park offers the best in Medispa services from our 19 locations across Canada. All of our clinics are led by plastic surgeons and/or dermatologists, where we provide the latest in technology, practices, and products. Our teams are comprised of knowledgeable, skilled and compassionate doctors and technicians. We provide...
-
Help Desk Analyst
4 months ago
Winnipeg, Canada ALLMAR INC. Full time**JOB SUMMARY** *** **JOB RESPONSIBILITIES** **But not limited to** **Duties** - Address, resolve and log all IT requests and solutions from all Allmar branches. - Troubleshoot Allmar owned IT hardware and software issues. - Escalate issues to next level support when necessary. - Respond to Helpdesk tickets in accordance with SLA. - Route and redirect...
-
IT Service Desk Team Lead
6 months ago
Winnipeg, Canada OXYGEN TECHNOLOGIES Full time**SERVICE DESK TEAM LEAD** The Private Network, a leading company in Managed IT Services, is seeking a highly skilled and dedicated Service Desk Team Lead to join our team. Reporting to the Service Desk Manager, you will play a crucial role in mentoring the Service Coordinator, Tier I, Tier 2 and Tier 3 technicians, ensuring the efficient and optimized...
-
Front Desk Coordinator
2 weeks ago
Winnipeg, Manitoba, Canada beBee Professionals Full time $28,000 - $35,000We are seeking a highly organized and detail-oriented Front Desk Coordinator to be the first point of contact for our clients in Winnipeg. As a key member of our team, you will play a vital role in ensuring smooth office operations.Job Summary:Greet visitors and provide a positive experienceManage incoming calls and direct them to appropriate...
-
Front Desk Reception
4 days ago
Winnipeg, Canada On The Move Inc Full timeWe are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit...
-
Order Desk Agent
8 months ago
Winnipeg, Canada Herd North America Full time**_Steer Towards Success: Become a HERD Order Desk Agent!_** Are trucking anthems like “I’ve been everywhere” or “Convoy” on your road trip playlist? Are you drawn to the sight of powerful rigs? If yes, it’s time to steer your career to HERD, a proud Canadian leader in manufacturing top-tier truck and grille guards! Fleets, truck owners and...
-
Front Desk Manager
7 months ago
Winnipeg, Canada Home First Winnipeg Inc. Full time**Front Desk Coordinator - Home First Winnipeg Inc.** Home First Winnipeg is a non-profit organization that provides housing, meals and support services to individuals who have experienced chronic homelessness. We believe in a housing first approach that is, regardless of the challenges that people may face with addiction, mental health or other issues,...
-
Student Services Coordinator
3 months ago
Winnipeg, Canada Providence University College and Theological Seminary Full timeFor nearly a century, Providence has been a Christian academic community in the evangelical tradition that teaches people to grow in knowledge and character for leadership and service. Our vision is to become a leading Canadian Christ-centred university that transforms students into leaders of knowledge, character, and faith to serve Christ in a changing...
-
Front Desk Receptionist
4 months ago
Winnipeg, Canada Litwin Auto Body Full timeJOB POSTING: Job Title: Front Desk Receptionist Location: 2075 Plessis Road **Job Type**: Full-Time About Us: Litwin Auto is a high-demand, fast-paced auto body shop known for our commitment to exceptional service and quality. We are currently seeking a motivated and detail-oriented Front Desk Receptionist to join our dynamic team. Key...
-
Front Desk Agent
7 months ago
Winnipeg, Canada Park West Inn, Charleswood Full timeResponsibilities include but are not limited to: - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Answer phone calls and provide accurate information to guests - Assist guests with inquiries and resolve any issues promptly - Process payments and maintain guest accounts - Coordinate with other hotel...