Student Services Coordinator

1 month ago

Winnipeg, Canada Providence University College and Theological Seminary Full time

For nearly a century, Providence has been a Christian academic community in the evangelical tradition that teaches people to grow in knowledge and character for leadership and service. Our vision is to become a leading Canadian Christ-centred university that transforms students into leaders of knowledge, character, and faith to serve Christ in a changing world.

**POSITION OVERVIEW**

Reporting to the Associate Director of Student Life, the Student Services Coordinator (SSC) manages the Student Help Desk, assists with the international student orientation, and provides settlement services for international students. Will work with enrollment services, finance department, registrar’s office, and academic administration as needed.

**SUMMARY OF DUTIES AND RESPONSIBILITIESSTUDENT HELP DESK**
- Create Student Help Desk protocols and resources in collaboration with student-facing personnel from the Student Life Department, Enrollment Department, Registrar’s Office, Academics, Library, IT Department, and others.
- Train student workers and volunteers in running the Student Help Desk.
- Evaluate and develop the student services provided by the Student Help Desk.
- Update the Prov Downtown Student Handbook regularly.

**INTERNATIONAL STUDENT ORIENTATION AND SETTLEMENT SERVICES**
- Assist with the planning and organizing of international student orientations (“Welcome Week”).
- Monitor new students’ life cycle stages.
- Provide settlement services for international students including, but not limited to finding accommodations, using public transportation, getting SIN, accessing health care, and others, in collaboration with enrollment recruiters, non-profit organizations, and government agencies.
- Update settlement services resources and guides.
- Monitor health insurance registration and liaise with health insurance companies and/or the International Student Services Coordinator in Otterburne as appropriate.
- Monitor Winnipeg Transit Post-Secondary registration and liaise with Winnipeg Transit.
- Monitor Study Permit expirations.
- Coordinate safety checks on international students as needed.

**PROJECTS AND PROGRAMMING**
- Collaborate with the Campus Pastor and volunteer Campus Chaplain in running spiritual life programming, including church visit, Day of Prayer, and chapel services.
- Collaborate with the Associate Director of Student Life in running student leadership programming, including Mabuhay Week (Student Leader Training), Election Festivals for student government, and serve projects.
- Lead student clubs, including Sports Club.
- Lead student-facing communications, including bulletin boards, and student magazines (e.g. St/Eder).
- Supervise and collaborate with the Student Services Assistants (student worker) for Spiritual Life, Help Desk and Settlement Services.
- Supervise and collaborate with student volunteers, including Blackett House Managers, Student Services Volunteers and Student Club Presidents.
- Manage department student areas.
- Evaluate the effectiveness of programs and events and recommend future improvements. Identify areas where programs and services would support and enhance student academic success and engagement.
- Propose, develop, and deliver new programs and services as appropriate.

**ADMINISTRATIVE DUTIES**
- Manage assigned staff budget.
- Track the department’s budgetary use, including overseeing staff and student reimbursement in collaboration with the Finance Department.
- Oversee the use of the Student Lounges and coordinate with Facilities accordingly.

**SERVE ON COMMITTEES**
- Attend meetings as necessary.

**COMPETENCIES**
- Intercultural communication and cultural competency skills.
- Positive and encouraging attitude.
- Excellent oral and written communication skills.
- Microsoft Office and database management proficiencies.
- Collaboration and goal orientation.
- Rapport and relationship-building abilities with international students.
- Professionalism and adherence to ethical standards.
- Customer service skills.
- A personal philosophy of student services.
- Assessment and development of practices, policies, and programs.
- Problem-solving, decision-making, meaning-making, planning, and goal-setting abilities.
- Understanding student support through various cultural lenses.
- Ability to craft guides, documents, and other tools.
- Volunteer recruitment and engagement abilities.

**EDUCATION & QUALIFICATIONS**
- Master's degree in a related field or an undergraduate degree and related experience required.
- Cultural competency training is highly preferred.
- Minimum two years of related experience preferred.
- Experience working with international students from diverse backgrounds is highly preferred.
- Customer service experience preferred.

**PERSONAL COMMITMENT**
- An active personal Christian faith commitment
- A commitment to Christian higher education
- Support the Providence mission, vision, and values
- Affirm the Providence Statement of Faith
-

  • Coordinator, Student Services Unit

    3 weeks ago

    Winnipeg, Canada Manitoba Government Full time

    **Coordinator, Student Services Unit**: PCD Program Coordinator Education Regular/full-time Department of Education and Early Childhood Learning Inclusion Support, Student Achievement and Inclusion Winnipeg MB Advertisement Number: 43440 Salary(s): PCD $86,924.00 - $118,907.00 per year Closing Date: November 18, 2024 The Manitoba government...

  • Coordinator, Aboriginal Student Services Centre

    5 months ago

    Winnipeg, Canada University of Winnipeg Full time

    **This is a 1-Year Term Position** The University of Winnipeg is committed to providing a welcoming, respectful, and culturally sensitive environment. The Aboriginal Student Services Centre (ASSC) staff offer a wide range of services in the areas of recruitment, liaison, admissions advocacy, academic advising, and registration. The ASSC provides support...

  • Student Services Coordinator for Music Education

    1 week ago

    Winnipeg, Manitoba, Canada Creative Manitoba Full time

    Student Services ManagerThe Manitoba Conservatory of Music & Arts is seeking a highly skilled Student Services Manager to oversee the coordination and delivery of internal programs, assist students, faculty, and community members with general inquiries, and provide communication services.About the RoleThis is a 25-hour per week position at $25/hour.The...

  • Student Travel Coordinator

    2 months ago

    Winnipeg, Canada University of Manitoba Full time

    The University of Manitoba is a driving force of innovation, discovery and advancement. Our momentum is propelled by our campus community - UM faculty, staff and students whose determination and curiosity shape our world for the better. Our teaching, learning and work environment is uniquely strengthened and enriched by Indigenous perspectives. With two main...

  • Student Finance Coordinator

    6 months ago

    Winnipeg, Canada Commonwealth College Full time

    At Commonwealth College, we offer quality education to those wishing to pursue a career in healthcare, business, education, hospitality, and beauty programs. We pride ourselves on changing lives through education by helping others achieve their personal and academic goals. We are happy to say that we are looking for a Student Finance Coordinator to join our...

  • Student Finance Coordinator

    5 days ago

    Winnipeg, Canada Commonwealth Education Group Inc. Full time

    Commonwealth Education Group is a leading education provider that delivers an extensive range of certificate and diploma programs to thousands of students since the inception of its first private college in 1996. All the diploma programs are approved by the Private Vocational Institutions Act (PVI ACT), Province of Manitoba. This means, a highly sought after...

  • Student Life and Housing Coordinator

    5 months ago

    Winnipeg, Canada Robertson College Full time

    **Robertson is the School of New Work. **Our vision is for everyone to have a good life through a prosperous and fulfilling career. Our mission is to empower our learners with the most relevant training and up-to-date industry insights so that they may find fulfilling and meaningful careers. **Overview** The **Student Life and Housing Coordinator (SLHC)**...

  • Student Integration Coordinator, Centre for

    5 months ago

    Winnipeg, Canada Red River College Polytechnic Full time

    RRC Polytech is a leader in applied learning and innovation. Our talented team of employees is passionate about education, innovation and student success. We offer competitive salaries, extensive benefits and the opportunity for personal and professional growth in a rewarding career. At RRC Polytech we are committed to fostering an inclusive...

  • Counsellor for Indigenous Students, Student

    7 months ago

    Winnipeg, Canada University of Winnipeg Full time

    Student Counselling Services offers a goal-oriented, time-limited service where students can address difficulties and dilemmas that impact their sense of well-being during their university studies. Student Counselling Services provides individual and small group counselling services and a crisis response, as needed, to students who are dealing with personal...

  • Student Assistant, Student Life

    2 months ago

    Winnipeg, Canada MANITOBA INSTITUTE OF TRADES AND TECHNOLOGY Full time

    MITT is a post-secondary institute offering industry-driven, student-focused education in the areas of applied business, design and manufacturing technology, health care, human services, information communication technology, and skilled trades. We provide affordable, timely, skills-based education for learners seeking career entry as well as those looking to...

  • Student Assistant, Student Life

    5 months ago

    Winnipeg, Canada MANITOBA INSTITUTE OF TRADES AND TECHNOLOGY Full time

    MITT is a post-secondary institute offering industry-driven, student-focused education in the areas of skilled trades, business and information technology, health care, and human services. We provide affordable, timely, skills-based education for learners seeking career entry as well as those looking to acquire relevant, in-demand competencies at any point...

  • Student Ambassador, Aboriginal Student Services

    3 months ago

    Winnipeg, Canada University of Winnipeg Full time

    **This posting will be used to fill approximately 2-3 positions** **Responsibilities**: - Provide campus tours to visitors or student groups on the University of Winnipeg facilities and Aboriginal Student Services. - Represent the Aboriginal Student Services Centre at various Career Fairs, The University of Winnipeg Open House and presentations with the...

  • Student Services Coordinator

    2 months ago

    Winnipeg, Canada Knowledge Bureau Full time

    Knowledge Bureau is a certified, post-secondary institution which provides business and financial education to individuals, professionals, and workplaces, leading to verifiable and specialized credentials. **Key Responsibilities**: - Assist clients with decisions, take registrations, make appointments with educational consultants. - Return calls to...

  • Student Services Coordinator

    5 months ago

    Winnipeg, Canada Knowledge Bureau Full time

    Knowledge Bureau is a certified, post-secondary institution which provides business and financial education to individuals, professionals, and workplaces, leading to verifiable and specialized credentials. **Key Responsibilities**: - Assist clients with decisions, take registrations, make appointments with educational consultants. - Return calls to...

  • Student Life Officer

    5 months ago

    Winnipeg, Canada MANITOBA INSTITUTE OF TRADES AND TECHNOLOGY Full time

    MITT is a post-secondary institute offering industry-driven, student-focused education in the areas of skilled trades, business and information technology, health care, and human services. We provide affordable, timely, skills-based education for learners seeking career entry as well as those looking to acquire relevant, in-demand competencies at any point...

  • Student Services Manager, Manitoba Conservatory of Music

    2 weeks ago

    Winnipeg, Canada Creative Manitoba Full time

    Position Summary: The Student Services Manager is responsible for the coordination and delivery of internal programs, assisting students, faculty and community members with general inquiries, overseeing student services functions, and providing communication services to students/families, staff and faculty members. Duties and Responsibilities Student...

  • Transportation Coordinator

    2 weeks ago

    Winnipeg, Manitoba, Canada First Student Canada-Transco Full time

    About First StudentAs a leading provider of school transportation services, First Student Canada-Transco operates in 460 locations across North America. Our team of dedicated professionals is committed to delivering safe, reliable, and cost-effective transportation solutions for over five million students per day.

  • School Bus Driver

    4 weeks ago

    Winnipeg, Manitoba, Canada First Student Shared Services Full time

    Safe Transportation ExpertiseFirst Student Shared Services is seeking a School Bus Driver to provide safe and reliable transportation to students. As a School Bus Driver, you will be responsible for ensuring the safety of students while transporting them to and from school.About the PositionConduct pre and post trip vehicle inspections to ensure the bus is...

  • School Bus Operator

    2 weeks ago

    Winnipeg, Manitoba, Canada First Student Shared Services Full time

    About First StudentFirst Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation.Our team of highly trained drivers and the industry's strongest safety record deliver reliable, quality services to 1,100 school districts.Key ResponsibilitiesDrive a school bus...

  • School Bus Driver

    4 weeks ago

    Winnipeg, Manitoba, Canada First Student Shared Services Full time

    First Student Shared Services is the largest school transportation provider in North America with over a century of experience providing safe and reliable transportation.We work with 1,250 school districts in 39 states and 8 Canadian provinces, carrying approximately five million students in 21,000 schools daily.Our MissionProvide safe and reliable...