Organization Support Officer

3 weeks ago

Winnipeg, Canada End Homelessness Winnipeg Full time

**Naatamooskakowin Organization Support Officer**

Under the general direction of the Senior Director Housing Supports, the Naatamooskakowin Organization Support Officer is responsible for the following:

- Supporting End Homelessness Winnipeg’s mission and vision, uphold its values, and contributing to its strength and reputation as a valued partner
- Working with referring organizations to move members of the Naatamooskakowin target population through the Naatamooskakowin process into housing supports
- Developing and maintaining good working relationships with community organizations/workers that participate in the Naatamooskakowin program

**KEY DUTIES & RESPONSIBILITIES**
- Work collaboratively with the Senior Director Housing Supports, End Homelessness Winnipeg staff, community organizations/workers, landlords and property managers, and other stakeholders to address homelessness in Winnipeg
- Assist referring organizations to connect members of Naatamookskaowin’s target population to programs and supports by ensuring that the matching/referral process is working well:

- Maintain up-to-date operating procedures and administrative forms, revising them as needed in consultation with the Senior Director Housing Supports and others as appropriate
- Develop and maintain good working relationships with community organizations/workers participating in the Naatamooskakowin program and provide them with information, training, and support as needed; e.g. provide assistance using triage and assessment processes and HIFIS (Homeless Individuals and Families Information System)
- Train Access Point staff on Naatamooskakowin Policies and Procedures and use of common assessment process/path (currently VI-SPDAT and SPDAT) and provide refresher training
- Plan and organize sector-wide training sessions based on core competencies and training needs identified by the homeless sector
- Support the planning and implementation of Community Engagement sessions
- Plan and facilitate monthly Sharing Team Community of Practice meetings and the monthly Naatamooskakowin Leadership Group meetings
- Monitor the By-Name List of people referred for housing and take action to move them into appropriate, available housing programs and supports
- Participate in working groups to facilitate local priorities and strategies
- Write and distribute the monthly Naatamooskakowin Newsletter
- Provide updates to the Senior Director Housing Supports on community issues, concerns, and opportunities

You are passionate about ending homelessness and have an in-depth understanding of homelessness and housing, as well as the needs of particularly vulnerable and over-represented populations and the issues affecting many homeless and low-income people. You also possess the following qualifications or an equivalent combination of education and related experience:

- Post-secondary certificate or degree in a related discipline, e.g. social work, community development, property management, Indigenous studies, social services, planning
- Knowledge and experience using HIFIS
- Three years related experience in the homeless-serving sector or an equivalent combination of training and experience
- Experience planning and implementing training for frontline staff
- Working knowledge of the community issues related to homelessness, and knowledge of colonization and the historical factors that continue to impact Indigenous people regarding homelessness, poverty, etc.
- Knowledge and experience with statistics and spreadsheets
- Ability to compile, organize and disseminate statistical and other data
- Ability to maintain accurate, current records (databases and paper files)
- Ability to communicate effectively in writing and verbally
- Ability to work as a team member, to solve problems, and to function independently with mínimal supervision
- Ability to establish and maintain effective working relationships with staff, landlords and property managers including those in the non-profit and charitable sectors, community organizations/workers, and others

As End Homelessness Winnipeg is committed to reconciliation and the inclusion of an Indigenous world view, experience with the practice of Indigenous culture, history, knowledge systems, and Indigenous community relationship building practices and protocols is required.

Salary range: $57, 030 to $66,113.97 depending on qualifications and experience. This permanent fulltime position is unionized under MGEU Local 439.

**End Homelessness Winnipeg is an Indigenous mandated, collective impact organization that is committed to ending homelessness in Winnipeg.**

**End Homelessness Winnipeg is guided by the Truth & Reconciliation Report and its Calls to Action.**

**Self-identifying as Indigenous or having first-hand knowledge or experience working with Indigenous communities will be considered an asset.**

**End Homelessness Winnipeg is proud to be located on Urban Reserve Land.**

**Job Types**: Full-time, Permanen

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