Production Manager

7 months ago


Ottawa, Canada Things Engraved Inc Full time

**About the Organization**

The Things Engraved brand holds a spot in most of our hearts and minds from decades in our local malls. From coast-to-coast Things Engraved locations offered a convenient way to make a generic gift, personal. A way to show a loved one you care or celebrate one of life's many milestones. From weddings and bachelor parties to christenings and end of life celebrations as well as everything in between a personalized gift says you care.

Since inception, Things Engraved has personalized hundreds of thousands of gifts and as the retail landscape has shifted we are rebuilding this once-strong Canadian brand back to the perfect one-stop shop for personalized gifts in today’s era.

Things Engraved currently operates a warehouse and production facility in Ottawa. Join us as we remake this storied brand and offer a “personalized in Canada” option.

**What we do**:
Things Engraved is a leading provider of personalized gifts, dedicated to creating memorable and unique products for our customers. Our facility in Ottawa, utilizes a mix of different technologies to offer thousands of products, including laser engravers, UV printers, sublimation, embroidery, and direct-to-garment printing equipment, to craft high-quality and customized items that bring joy to our clients.

**Position: Production Manager**

**Responsibilities**:
Team Leadership:

- Lead, inspire, and motivate a team of production technicians and operators.
- Foster a collaborative and positive work environment that promotes creativity and efficiency.

Production Planning:

- Develop plans and implement production schedules to ensure on-time delivery.
- Optimize workflow and resource allocation to maximize efficiency.

Quality Control:

- Implement and maintain rigorous quality control processes to ensure the highest standard of personalized products.
- Troubleshoot and address any issues related to equipment or production processes.

Equipment Management:

- Oversee the operation and maintenance of laser engravers (Co2 and fiber), UV printers, sublimation equipment, embroidery as well as direct to garment and film printing equipment.
- Coordinate with the maintenance group to ensure equipment is in optimal condition.

Training and Development:

- Provide ongoing training to production staff on equipment operation, safety protocols, and quality standards.
- Identify opportunities for skill development and cross-training within the team.

Inventory Management:

- Collaborate with the inventory and supply chain teams to ensure adequate stock levels of materials and supplies.
- Implement inventory control measures to minimize waste and maximize cost-effectiveness.

Qualifications:

- Experience in a production management role, preferably in the consumer gift or printing industry.
- Excellent leadership and team management skills.
- Proven track record of implementing and improving production processes.
- Working knowledge of one or more of the following technologies: laser engravers, UV printers, sublimation, embroidery, and direct-to-garment printing equipment.
- Strong organizational and problem-solving abilities.
- Exceptional attention to detail and commitment to quality.
- Ability to thrive in a fast-paced and dynamic work environment.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$95,000.00 per year

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- leadership: 1 year (preferred)
- production or production management: 1 year (preferred)

Ability to Commute:

- Ottawa, ON K1G 3N2 (required)

Work Location: In person



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