Product Manager

6 months ago

Ottawa, Canada Recollective Inc. Full time

**Who We Are**

Recollective is the world’s leading online qualitative research platform. Over the past decade, we've worked with some of the largest and most ambitious organizations to help them engage with their target audiences to gain valuable and actionable insights.

With an award-winning suite of powerful research functionalities supported by highly skilled in-house research and service professionals, Recollective makes it easy for our customers to conduct their research online. Whether as a fully customizable DIY solution or implemented with the support of our growing network of global service partners, Recollective is in use at thousands of organizations around the world.

Find out more about us and our story here

**Who You Are**

We are looking for an innovative, resourceful, and passionate **Product Manager** to join our vibrant team at Recollective.

You must possess a sincere passion for:

- ** Bridging the Gap**: You’re enthusiastic about being the intersection of business, technology, and user experience.
- **Customer Needs**: You are driven by the desire to solve real problems for real people and being their advocate in the company. You excel at finding the common ground between various stakeholders and turning customer insights into lovable products.
- **Innovation**: You are passionate about creating and driving new initiatives and features. You know that your interest in staying updated about market trends, competitor strategies, and latest technologies is paramount for this role.
- **Teamwork**: You enjoy collaboration and solving difficult problems through teamwork. You will need to be an excellent communicator and an inspiring leader in this role.
- **Tangible Results**: You are relentless about delivering on your commitments and strive for high achievement. You’re not afraid to roll up your sleeves and do whatever it takes to make your products successful.
- **Data Analytics**: You may have a good gut sense but you’re ultimately driven by data. You’re comfortable defining, collecting and analyzing the data you need to make better decisions.
- **Continuous Learning**: You are deeply engaged with the product management discipline. This entails following industry thought leaders, participating in professional communities, and constantly seeking learning opportunities to advance your knowledge and skills. You’re the type of person that’s constantly learning through personal experience and experimentation.
- **User Experience**: You appreciate clear, intuitive and easy-to-learn product experiences. You’re an amateur of great design and can easily discuss dozens of examples.

**Scope of the Role**

As Product Manager, your input will significantly influence the features, design, and overall direction of Recollective. The scope of your role will encompass the end-to-end management of strategic platform enhancements. This includes the identification, development, and launch of innovative solutions that will shape the future of online qualitative research.

Being the central point of contact for our product, you will also need to effectively communicate product updates, launches, and plans to stakeholders at all levels of the company.

Join us to play a pivotal role in shaping the strategic and operational aspects of our product to deliver against our aggressive business and customer objectives. This role involves a high degree of collaboration with various internal teams, and demands both strategic vision and tactical expertise.

**Role Responsibilities**

In this role you will have numerous responsibilities that include, but are not limited to:

- ** Product Strategy**: Developing and implementing a product strategy, in coordination with the CPO, that aligns with the company's overall vision and goals. This includes identifying and understanding market trends, customer needs, and the competitive landscape.
- **Roadmap Planning**: Help review and prioritizing solution by coordinating with various teams.
- **Product Definition**: Plan and write detailed functional specifications. Collaborate on feature design and usability testing. Represent the product management function in development and QA activities to ensure products are developed, tested and deployed to specification.
- **Mentoring**: Share industry knowledge, problem-solving methodologies and advanced product management techniques with other team members.
- **Customer** **Engagement**: Organize and host discovery sessions with key customers, partners and prospects to identify unmet needs and competitive gaps.
- **Internal Engagement**: Regularly meet with internal teams to share updates, handle product queries, complaints and feedback. Ensure their needs are met and incorporated into the product lifecycle.
- **Enablement**: Collaborate with various teams to coordinate and carry out marketing activities and provide training to sales and customer service teams. Aid in the production of support and training materials fo

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