Call Center Representative

3 weeks ago


Oakville, Canada KMTS Full time

**Job Overview**:
As a Call Center Representative / Customer Service agent at our telecommunications company, you will be the frontline ambassador for our brand, providing exceptional service and support to our valued customers. Your primary responsibility will be to handle inbound calls, addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

**Responsibilities**:
Provide exceptional customer service to individuals contacting the call center for assistance with telecommunications services.

Handle a high volume of inbound and outbound calls efficiently and professionally.

Provide detailed information about telecommunications products, services, and promotions to potential and existing customers.

Address and resolve customer complaints or concerns, ensuring customer satisfaction and retention.

Verify customer account information, ensuring accuracy and security during interactions.

**Qualifications**:

- High School Diploma or the equivalent.
- Willingness to learn and to take on new challenges.
- Proficient data entry skills.

**Job Types**: Full-time, Part-time

Expected hours: 20 per week

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Flexible schedule
- Life insurance
- Paid time off
- Vision care

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

Work Location: On the road


  • Call Operator

    4 weeks ago


    Oakville, Canada Travel Flow Services Full time

    **Overview** We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the voice of our company, providing exceptional customer service and support to our clients. Your primary responsibility will be to handle incoming calls, address customer inquiries, and assist with various requests while...


  • Oakville, Canada Toronto Minor Surgery Center Full time

    Full-Time Medical Administrative Staff Location: Oakville, ON Employer: The Minor Surgery Center Position: Full-Time Medical Administrative Staff The Minor Surgery Center is looking for a dedicated and detail-oriented Medical Administrative Staff member to join our team at our Oakville location. We are a fast-paced medical clinic that prides itself on...


  • Oakville, Canada GraceMed Full time

    **Making Every Connection Matter: Join our GraceMed Team as a Central Intake Representative in Oakville!** GraceMed is a growing organization that offers a wide range of plastic and cosmetic surgeries, aesthetic procedures, hormonal health services, and medical-grade skincare in multiple locations. Our purpose is to help a growing number of patients realize...


  • Oakville, Canada Swish Group of Companies Full time

    Start your Sales career with Swish! Become our next Inside Sales Representative! As an Inside Sales Representative, you will play a crucial role in establishing relationships and marketing Swish’s company brand in a way that is positive, honest, and professional. The work you do is directly linked to successful outcomes resulting from customer retention...


  • Oakville, Canada Jobma Full time

    Job Description: Job Summary: Interacts with a company’s customers to provide them with information to address inquiries regarding products and services Primary Responsibilities: - Deal with and help resolve any customer complaints. - Responsible to handle all complaints in accordance with the company’s guidelines and policies. - Representatives may...


  • Oakville, Canada Merchandising Consultants Associates Full time

    **MCA is looking for individuals to be Retail compliance Representatives located in Oakville, ON, and surrounding areas. This role helps ensure compliance with age verification requirements. Your role is to verify that the store staff is checking ID.** **ABOUT MCA**: MCA is a leading Canadian Merchandising Company. MCA services Retailers and Consumer...

  • Medical Secretary

    2 weeks ago


    Oakville, Canada Premium Cardiac Center Full time

    **Medical Secretary Job Duties**: - Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, cardiac...

  • Medical Secretary

    3 weeks ago


    Oakville, Canada Premium Cardiac Center Full time

    **Medical Secretary Job Duties**: - Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, cardiac...


  • Oakville, Canada Hexagon AB Full time

    **About Hexagon**- **Vacancy Name** - Business Development Representative**Vacancy No** - VN5017**Work Location** - Oakville**Location Country** - Canada**Basis** **Employment Type** **Duration (if Temporary Contract)** **Main Tasks & Requirements** - _ - _ **Hexagon’s Manufacturing Intelligence** division is seeking a Business Development...


  • Oakville, Ontario, Canada Softchoice Full time

    Company Overview:Softchoice is a software-focused IT solutions and services provider dedicated to empowering organizations to be agile and innovative. We equip our clients with the tools they need to succeed in today's fast-paced technology landscape.We pride ourselves on creating an inclusive and supportive environment where every team member can thrive....


  • Oakville, Canada FCT Full time

    Company Summary Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services...


  • Oakville, Ontario, Canada FCT Full time

    Company Summary Come work for a company that's committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other's talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services...


  • Oakville, Canada NVT Phybridge Full time

    TITLE: Account Representative REPORTS TO: Manager - Sales Operations POSITION OVERVIEW: NVT Phybridge offers leading edge network innovations making digital transformation for organizations simple, cost effective and environmentally responsible. Our award-winning disruptive innovations are used by all levels of global governments, fortune 500 companies and...


  • Oakville, Ontario, Canada Eric Gruscyk - Desjardins Insurance Agent Full time

    Outbound call Specialist - Desjardins Agent Team Member Location: Oakville, ON Type: Full Time, PermanentPosition Overview:A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Agency outbound call specialist - Desjardins Agent Team Member. We seek an energetic professional interested in helping...


  • Oakville, Canada 360 Athletics Inc. Full time

    **Title: Customer Service Representative** **Location: Head Office in Oakville** **Reports To: Sales Manager** **Type of Employment: Permanent, Full Time, Onsite** Headquartered in Oakville, Ontario 360 Athletics has been one of the most renowned institutional and fitness equipment distributors in Canada for more than 50 years. 360 Athletics provides...

  • Regional Director

    4 weeks ago


    Oakville, Canada American International University Full time

    Regional Director - Oxford Learning Center - Shaab, Kuwait Primary Purpose: This position has the primary responsibility of strategically leading the successful delivery of academic skills instruction at the Oxford Learning center within a designated region. The Regional Director assumes a pivotal leadership role, being directly accountable for the...

  • Regional Director

    4 weeks ago


    Oakville, Canada American International University Full time

    Regional Director - Oxford Learning Center - Shaab, KuwaitPrimary Purpose:This position has the primary responsibility of strategically leading the successful delivery of academic skills instruction at the Oxford Learning center within a designated region. The Regional Director assumes a pivotal leadership role, being directly accountable for the strategic...

  • Regional Director

    4 weeks ago


    Oakville, Canada American International University Full time

    Regional Director - Oxford Learning Center - Shaab, KuwaitPrimary Purpose:This position has the primary responsibility of strategically leading the successful delivery of academic skills instruction at the Oxford Learning center within a designated region. The Regional Director assumes a pivotal leadership role, being directly accountable for the strategic...


  • Oakville, Canada Siemens Healthineers Full time

    **Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.** We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow...

  • IT Operations Analyst

    3 weeks ago


    Oakville, Canada Pelmorex Full time

    **ARE YOU INTERESTED IN A WORKPLACE THAT HAS...** **An IDEAS (Inclusion, Diversity, Equity, Awareness, Solidarity) team ️** Weather is inclusive, we will be too. Our IDEAS team is committed to making this happen! Open and transparent communication, including All Hands Meetings with our CEO Frequent employee pulse surveys \uD83D\uDCDD we value your...