Restaurant Floor Manager

2 weeks ago

Banff, Canada Banff Caribou Properties Ltd. Full time

As one of Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for providing outstanding hospitality experiences. We provide ongoing training and development to help our employees advance in their careers and our properties include a diverse range of hotels, resorts, and restaurants, each with its unique character and style, giving employees the chance to work in a variety of settings and learn new skills.

Reporting to the General Manager, the Floor Manager will assist with the daily operations of the restaurant. This opportunity is great for someone with prior supervisory experience looking to further their career and find new challenges. Join our team of professionals and experience some of the most spectacular natural surroundings in the world.

**Position Highlights**:

- Permanent full-time role
- Competitive salary
- Health & dental benefits
- Eligibility for employee shareholding
- Anniversary bonus
- Outstanding health & wellness programs, including discounted ski passes and free golf passes
- Complimentary hotel stays
- Generous food & beverage discounts at all our restaurants
- Free local bus pass and subsidized regional routes
- Initiative, innovation, and risk-taking abilities
- Dedication to exceeding guest expectations and learning from feedback
- Professionalism, accountability, and adaptability
- Previous managerial or supervisory experience in the restaurant or bar industry
- Strong leadership skills and the ability to train others effectively
- Basic math proficiency and excellent interpersonal skills
- Fun-loving passion for the industry with a hands-on approach
- Resides in the Bow Valley or is willing to relocate
- Flexibility to work evenings, weekends, and holidays

**Responsibilities**:

- Ensure the highest level of service for all patrons
- Uphold and enhance quality standards and Banff Lodging Co. policies
- Coach, develop, and manage restaurant leadership/supervisor team
- Train and maintain professional standards for food & beverage staff
- Handle guest concerns professionally and efficiently
- Lead by example to maximize performance and job satisfaction
- Promote professional work habits and recognize outstanding performance
- Represent the company positively and enforce liquor legislation and safety regulations
- Aid the team as a server or bartender as needed
- Adhere to health and safety protocols and report hazards promptly
- Fulfill additional duties to meet guest needs

Please note that only applicants selected for further consideration will be contacted.

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