Spa Receptionist, Guerlain SPA at Hotel X Toronto

2 weeks ago

Toronto, Canada Hotel X Toronto Full time

**ROLE**
- Be an Ambassador for the GUERLAIN brand, its history, values and know-how
- Oversee the Spa Reception and retail areas demonstrating a high level of professionalism

**CONTRIBUTIONS & MAIN RESPONSIBILITIES**
- Embody the brand’s history and values and share your enthusiasm with customers
- Welcome Guests and Clients upon arrival, obtain or receive merchandise, total bill, accept cash and credit payments, and make change for customers.
- Post room charges accurately and promptly.
- Wrap or bag merchandise for customers and invite customers to return upon departure.
- Price and restock retail shelves when necessary
- Book appointments, upsell services where possible
- Assist in training new reception colleagues on all aspects of reception duties including promotions, changes, product and updates to operation when required.
- Handle all guest and client inquires and/or complaints in a professional and courteous manner.
- Build a lasting relationship with customers, secure their loyalty

**Broad competencies as a beautician**
- Ensure that the welcome ritual is followed precisely, that the cabin is prepared, and that the diagnosis, treatment, service rituals and customer follow-up are all performed perfectly.
- Ensure that you have perfect knowledge of the tools used for diagnosis (knowledge of the skin, muscles, ageing process, global approach to beauty and well-being etc.)
- Achieve sales and rebooking objectives

**ATTITUDE & SKILLS**
- Team spirit
- Excellent presentation
- Sense of observation and a listening ear
- Good diction, instinctive sense of politeness
- Excellent interpersonal skills, empathy
- An active mind, enthusiasm and curiosity
- Highly independent and reactive
- Good analytical skills, pragmatic, solution driven
- Sensitive to the world of beauty and luxury, a refined eye for detail and elegance
- Excellent and varied technical skills (face & body)
- Coaching skills
- Good sales skills
- Good level of English
- Flexible shift availability including evenings, weekends and holidays. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

**EXPERIENCE**
- Diploma in Aesthetics-Cosmetics (or equivalent)
- At least 1 year experience Hotel/Spa reception
- At least 3 years of experience working in the world of luxury and Beauty
- Previous Experience and knowledge of Book For Time software is preferred
- Computer literate (Word)
- Make-up artistry certificate is an asset
- Mastery of at least 3 different massage techniques: 3 years (preferred)

**_Hotel X Toronto is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment and selection process._**

**We thank all applicants; however, only those selected for an interview will be contacted.

  • Spa Receptionist

    7 days ago

    Toronto, Canada Aman Spa Full time

    **Spa Receptionist** Join Toronto’s newest and upcoming luxury spa! Aman Spa is currently looking for a talented and dynamic Registered Massage Therapist (RMT) who shares our passion for excellence and who infuses enthusiasm into their practice. **About Aman Spa** A place dedicated to the body through individualized, purposeful treatment. A luxury spa...

  • Spa Receptionist

    4 weeks ago

    Toronto, Canada Birecruit Full time

    Beauty Incubator Recruitment are pleased to announce that we have been retained by a five-star luxury boutique hotel spa who is looking for a Spa Receptionist with a warm welcoming smile and a positive attitude to join their growing team. **Requirements**: - Strong administrative background - Problem solving skills and proactive - Detailed oriented - Works...

  • Spa Coordinator

    4 days ago

    Toronto, Canada Miraj Hammam Spa Toronto Full time

    **Job Overview for Spa Coordinator**: The Spa Coordinator is ultimately responsible for ensuring 100% guest satisfaction by providing exceptional customer service to Spa guests. To answer all guest questions in person or over the phone related to spa reservations, product knowledge or general Spa usage in a friendly, professional and courteous manner. You...

  • Spa Receptionist

    7 days ago

    Toronto, Canada Body & Soul Massage Therapy Full time

    Body & Soul Massage Therapy is a spa destination that caters to those who want stress relief and relaxation in a newly renovated modern interior spa with a serene atmosphere. We have been voted as the best Massage Therapy Clinic in Toronto by Top Choice Awards for 11 consecutive years. We pride ourselves on our customer service skills. Each member of our...

  • Spa Receptionist

    3 weeks ago

    Toronto, Canada The Hazelton Hotel Full time

    **Primary Responsibilities** - Schedule services for individuals and large groups using spa reservations software system - Call both guests and service providers to confirm scheduled services. Answer questions about available services, promote and sell spa services and/or products. - Update the reservations/cancellations list throughout the day, inform...

  • Spa Receptionist

    4 weeks ago

    Toronto, Canada The Hazelton Hotel Full time

    **Primary Responsibilities** - Schedule services for individuals and large groups using spa reservations software system - Call both guests and service providers to confirm scheduled services. Answer questions about available services, promote and sell spa services and/or products. - Update the reservations/cancellations list throughout the day, inform...

  • Spa Receptionist

    3 days ago

    Toronto, Canada The Hazelton Hotel Full time

    **Primary Responsibilities** - Schedule services for individuals and large groups using spa reservations software system - Call both guests and service providers to confirm scheduled services. Answer questions about available services, promote and sell spa services and/or products. - Update the reservations/cancellations list throughout the day, inform...

  • Spa Assistant Manager

    4 weeks ago

    Toronto, Canada Hammam Spa by Céla Full time

    Job description **ABOUT US** The first Hammam Spa by Céla was founded by Celine Tadrissi in 2005 in Downtown Toronto, and for the past 18 years, Hammam Spa has been Canada’s top Day Spa, servicing the people of Toronto at its 602 King Street West location. The second location opened at Toronto’s Bayview Village mall in 2019. Hammam Spa by Céla is a...

  • Med SPA Receptionist

    5 days ago

    Toronto, Canada Injex Beauty Clinic Full time

    **What we are looking for**: - Medical Spa receptionist - Part-time options available **Receptionist Duties and Responsibilities**: - Checking clients in as they arrive; offering them a beverage and taking their coats - Book clients via computer software - Build friendly, trusting relationships with our clients - Cash-out clients - Ensure to keep working...

  • Spa Sales Associate

    4 weeks ago

    Toronto, Canada Hand & Stone Massage and Facial Spa - Toronto Full time

    We are seeking Part-time Spa Sales Associates with reception responsibilities at our East York location at Danforth Ave & Coxwell Ave. At Hand & Stone Massage and Facial Spa, you are a sales oriented, customer service-focused, and dedicated professional. You combine your computer skills with your people skills to provide a “ first in class” spa...

  • Spa Director

    3 weeks ago

    Toronto, ON, Canada Equinox Fitness Club Full time

    Spa Manager, New York City Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Equinox...

  • Spa Administrative Assistant

    4 weeks ago

    Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Spa Sales Associate

    4 days ago

    Toronto, Canada Hand & Stone Massage and Facial Spa Full time

    We are seeking Part-time Spa Sales Associates with reception responsibilities at the North York location at Sheppard Ave East & Bayview Ave.. At Hand & Stone Massage and Facial Spa, you are a sales oriented, customer service-focused, and dedicated professional. You combine your computer skills with your people skills to provide a “ first in class” spa...

  • Spa Sales Associate

    3 weeks ago

    Toronto, Canada Hand & Stone - Toronto Full time

    SHARE YOUR EXCITEMENT AND BE THE DIFFERENCE at Hand & Stone Massage and FacialSpa. If you’re passionate and LOVE what you do, then we have a career waiting for you at Hand & StoneMassage and Facial Spa on 578 College Street, Toronto, ON M6G 1G3.The Spa Sales Associate is the first face and voice of Hand & Stone Massage and Facial Spa for ourclients. Spa...

  • Spa Desk Agent

    3 weeks ago

    Toronto, Ontario, Canada The St. Regis Full time

    Additional Information Part-TimeJob Number Job Category SpaLocation The St. Regis Toronto, 325 Bay Street, Toronto, ONT, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm...

  • Aesthetician

    7 days ago

    Toronto, Canada Aman Spa Full time

    **Aesthetician** Join Toronto’s newest and upcoming luxury spa! Aman Spa is currently looking for a talented and passionate aesthetician who shares our passion for excellence and who infuses enthusiasm into their practice. **About Aman Spa** A place dedicated to the body through individualized, purposeful treatment. A luxury spa located in the downtown...

  • Spa Sales Associate Location: Toronto-ON-M6G 1G3-Toronto Post Date: 08-08-23

    3 weeks ago

    Toronto, ON, Canada Hand & Stone Massage and Facial Spa Canada Full time

    SHARE YOUR EXCITEMENT AND BE THE DIFFERENCE at Hand & Stone Massage and Facial Spa. If you’re passionate and LOVE what you do, then we have a career waiting for you at Hand & Stone Massage and Facial Spa on 578 College Street, Toronto, ON M6G 1G3. The Spa Sales Associate is the first face and voice of Hand & Stone Massage and Facial Spa for our ...

  • Spa Manager

    4 weeks ago

    Toronto, Canada Birecruit Full time

    Beauty Incubator Recruitment are currently looking for an exceptional Spa Manager for new and upcoming spa in downtown Toronto. As the Spa Manager, you will play an essential role in strengthening visibility of the spa, the brands they represent and treatments they offer with the local community. This role is vital for ensuring exceptional customer...

  • Front Desk Receptionist/makeup Artist

    4 weeks ago

    Toronto, Canada FRANCESCA SALON AND SPA Full time

    We are looking to expand our team! You will be working in a fun, fast paced, feel good and beautiful environment! We require that you have at least **one year** experience working within a Salon and Spa. *Milano Spa Experience Preferred **Salary**: $20.00 per hour **Benefits**: - Dental care - Extended health care Schedule: - 8 hour shift Supplemental...

  • Front Desk Receptionist/makeup Artist

    4 weeks ago

    Toronto, Canada FRANCESCA SALON AND SPA Full time

    We are looking to expand our team! You will be working in a fun, fast paced, feel good and beautiful environment! We require that you have at least **one year** experience working within a Salon and Spa. *Milano Spa Experience Preferred **Salary**: $20.00 per hour **Benefits**: - Dental care - Extended health care Schedule: - 8 hour shift Supplemental...