Spa Manager

1 month ago

Toronto, Canada Birecruit Full time

Beauty Incubator Recruitment are currently looking for an exceptional Spa Manager for new and upcoming spa in downtown Toronto.

As the Spa Manager, you will play an essential role in strengthening visibility of the spa, the brands they represent and treatments they offer with the local community. This role is vital for ensuring exceptional customer experience and productivity while overseeing the operation of the retail boutique and spa.

**Strategic Planning**:

- Achieve retail and spa sales plans
- Work with the leadership team to develop and implement strategic plans for growth and development.
- Stay informed about industry trends, competitor activities, and market demands to identify new business opportunities.
- Identify, recruit, and nourish relationships with brand partners and the surrounding community to drive awareness, generate excitement, and increase foot traffic to stores.

**Operational Management**:

- Oversee the day-to-day operations, ensuring a seamless and personalized experience for clients.
- Monitor and maintain high standards of cleanliness, hygiene, and overall presentation within the retail store and spa facility.
- Develop, implement and maintain standard operating procedures, policies and procedures to optimize workflow and enhance the client experience.

**Team Leadership**:

- Lead and motivate a team of professionals, including assistant manager, keyholders, estheticians, makeup artists, retail staff and front desk.
- Forecast staffing needs and build staff schedules accordingly.
- Plan and execute regular training sessions to ensure that staff members are proficient in all brands, treatments, operating procedures and are experts in their role.
- Promote a positive and collaborative work environment, encouraging teamwork and employee satisfaction.

**Customer Service**:

- Consistently model exceptional customer service and ensure that clients receive an outstanding and personalized experience throughout their visit.
- Address customer inquiries, feedback, and concerns promptly and professionally.
- Implement strategies to build and maintain strong client relationships, encouraging repeat business and positive word-of-mouth.
- Develop a process to efficiently and consistently engage with the local community.

**Financial Management**:

- Develop and manage both the budget, including revenue and expense forecasting.
- Suggest and implement promotions to drive revenue growth.
- Monitor financial performance against targets and take corrective actions as needed.

**Marketing and Sales**:

- Collaborate with the marketing team to develop and execute effective promotional campaigns to attract new clients and retain existing ones.
- Drive retail sales through effective merchandising, promotions and product knowledge.
- Explore opportunities for partnerships and collaborations to enhance the visibility and reputation.
- Work with vendor partners and the marketing team to plan and execute events.

**Experience**:

- 3-5 years management experience in a retail and or spa environment.
- High energy, reliable, & professional
- Excellent communication skills, time management, organization skills, proactive, collaborative, team player.
- Strong background in skincare/makeup/aesthetics
- Ability to work with multiple teams to deliver responsibilities within required deadlines.
- Visionary sense of beauty and awareness of current trends

**Skills**:

- Highly customer focused with a solution driven mindset
- Self-starter with a down to earth and flexible work style
- Collaborative while being able to work independently to move projects forward, prioritize tasks, and meet deadlines
- Highly organized with proven project management skills

Flexible work schedule ( evenings, weekends and holidays)

**Compensation Package**:

- Salary + Bonus
- Health Benefits
- Employee discounts on products and services
- Parking Available

To learn more about this exciting opportunity please get in touch. All conversations are treated in confidence.

Our mission is to enable esthetic & wellness professionals to unlock their full potential.

  • Spa Coordinator

    1 month ago

    Toronto, Canada Hammam Spa by Céla Full time

    **Company**:Hammam Spa by Céla** **Location 1: 602** **King St. West, Toronto** **Location 2: 2901 Bayview Village, North York** **Benefits**: - The opportunity to work in a beautiful environment and to be part of a friendly and supportive team of experts. - Two weeks of paid annual vacation - 40% Staff discounts on retail and services - Health, Dental,...

  • Spa Coordinator

    1 month ago

    Toronto, Canada Hammam Spa by Céla Full time

    **Company**:Hammam Spa by Céla** **Location 1: 602** **King St. West, Toronto** **Benefits**: - The opportunity to work in a beautiful environment and to be part of a friendly and supportive team of experts. - Two weeks of paid annual vacation - 40% Staff discounts on retail and services - Health, Dental, Life Insurance and Critical Illness, Employee &...

  • Spa Coordinator

    1 month ago

    Toronto, Canada Hammam Spa by Céla Full time

    **Company**: Hammam Spa by Céla **Location**: King St. West, Toronto **Benefits**: - The opportunity to work in a beautiful environment and to be part of a friendly and supportive team of experts. - Two weeks of paid annual vacation - 40% Staff discounts on retail and services - Health, Dental, Life Insurance and Critical Illness, Employee & Family...

  • Spa Concierge

    1 month ago

    Toronto, Canada Sweetgrass Spa by Verity Full time

    Sweetgrass Spa is an all woman's day spa located downtown Toronto within walking distance of Queen Subway station. Water Therapies are included in all treatments (pool, sauna, and hot tub). Our day spa is equipment with Hydraulic tables with on site linen service. We are looking for a part-time spa concierge that available to work 2-4 shifts per week. -...

  • Spa Concierge

    3 hours ago

    Toronto, Canada Bahn Thai Spa Full time

    We are looking for an enthusiastic and dedicated full time Spa Concierge to join our team! The Spa Concierge will be delivering the highest level of customer service to our guests and working with our team to ensure maximum business efficiency and the best customer experience for all our guests. **This position is full time from Friday to Monday** **Who We...

  • Spa Concierge

    4 weeks ago

    Toronto, Canada NEW YOU SPA Full time

    _**Take off with your career to a brighter future...**_ Are you interested in joining the team who offers the best top of the line services to its clients? Are you looking for excitement, challenge and the chance to make the name for yourself and help us change an industry while having a fantastic time and a promising career? New You is Undeniable Leader...

  • Receptionist/spa Attendant

    3 hours ago

    Toronto, Canada Bahn Thai Spa Full time

    We are looking for an enthusiastic and dedicated full time Spa Attendant/Receptionist to join our team! The Spa Attendant/Receptionist will be delivering the highest level of customer service to our guests and working with our team to ensure maximum business efficiency and the best customer experience for all our guests. **This position is full time from...

  • Spa Manager

    2 days ago

    Toronto, Canada Windsor Arms Hotel Full time

    Nestled within the five-star Windsor Arms Hotel, the Windsor Arms Spa is an established and highly rated full-service day Spa located in the heart of Yorkville. We are seeking an experienced and passionate Spa Manager to oversee the day-to-day operations of our luxury spa. As Spa Manager, you will be responsible for managing a team of spa therapists to...

  • Spa Concierge Full Time

    7 days ago

    Toronto, Canada Bahn Thai Spa Full time

    **Job Posting: Full-Time Spa Concierge** **Position**: Spa Concierge **Location**: Historic Old Toronto **Schedule**: Full-time (Friday to Tuesday), minimum 30 hours **About Us**: Situated in Historic Old Toronto, Bahn Thai Spa and Wellness Centre stands as an Eastern sanctuary amidst the bustling heart of downtown, just steps away from St Lawrence Market...

  • Spa Manager

    1 month ago

    Toronto, Canada InterContinental Hotels Group Full time

    At **InterContinental® Hotels & Resorts** our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title. At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who...

  • nail and spa service manager

    1 month ago

    Toronto, Canada Atlantic Nail and Spa Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 3 years to less than 5 yearsWork settingSpaTasksEstablish or implement policies and procedures for staffPlan and control budget and inventoryManage contracts for advertising or marketing strategiesHire, train and supervise staffAddress...

  • nail and spa service manager

    1 month ago

    Toronto, Canada Atlantic Nail and Spa Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsWork settingSpaTasksEstablish or implement policies and procedures for staffPlan and control budget and inventoryManage contracts for advertising or marketing strategiesHire, train and supervise staffAddress customers' complaints...

  • Spa Attendant

    2 days ago

    Toronto, Canada Princes Gates GP Inc ao Hotel X Toronto Full time

    Guerlain, a French perfume, cosmetics and skincare house, which is among the oldest in the world, is a perfect compliment to the hotels passion for a balanced lifestyle. The partnership will create an exclusive new menu of personalized treatments focusing on beauty and wellbeing while using signature products for facials, massages and body treatments. The...

  • Spa Concierge

    3 days ago

    Toronto, Canada NEW YOU Cosmetic Centres Full time

    **New You Cosmetic Centres is looking to hire an experienced Medical Clinic Administrator/Spa Concierge** Are you interested in joining the team who offers the best top of the line services to its clients? Are you looking for excitement, challenge and the chance to make the name for yourself and help us change an industry while having a fantastic time and a...

  • Assistant Spa Director

    4 days ago

    Toronto, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

  • Spa Concierge

    1 month ago

    Toronto, Canada NEW YOU Cosmetic Centers Full time

    **Join Our Team at New You Cosmetic Centres!** Are you ready to be part of a dynamic team that provides top-of-the-line services to our valued clients? Do you crave excitement, thrive on challenges, and have a passion for making a name for yourself? If you answered yes, then we invite you to consider a career at New You Cosmetic Centres! New You Cosmetic...

  • Spa Concierge

    4 weeks ago

    Toronto, Canada NEW YOU Cosmetic Centers Full time

    **Join Our Team at New You Cosmetic Centres!** Are you ready to be part of a dynamic team that provides top-of-the-line services to our valued clients? Do you crave excitement, thrive on challenges, and have a passion for making a name for yourself? If you answered yes, then we invite you to consider a career at New You Cosmetic Centres! New You Cosmetic...

  • Spa Manager Dan Leckie Way Downtown Toronto Location: Toronto-ON-M5V2V9-Dan Leckie Way Post Dat[...]

    2 weeks ago

    Old Toronto, Canada Hand & Stone Massage and Facial Spa Canada Full time

    Spa Manager Dan Leckie Way Downtown Toronto Full Time • Toronto - Dan Leckie Way BE THE DIFFERENCE at Hand & Stone and enjoy a successful career as a Spa Manager at our Spa located at 410 Lakeshore Boulevard West, Toronto, Ontario Hand & Stone Spa Managers lead and motivate a team of RMTs, Estheticians and Spa Associates to provide outstanding client...

  • Spa Manager Dan Leckie Way Downtown Toronto Location: Toronto-ON-M5V2V9-Dan Leckie Way Post Dat[...]

    2 weeks ago

    Toronto, ON, Canada Hand & Stone Massage and Facial Spa Canada Full time

    Spa Manager Dan Leckie Way Downtown Toronto Full Time • Toronto - Dan Leckie Way BE THE DIFFERENCE at Hand & Stone and enjoy a successful career as a Spa Manager at our Spa located at 410 Lakeshore Boulevard West, Toronto, Ontario Hand & Stone Spa Managers lead and motivate a team of RMTs, Estheticians and Spa Associates to provide outstanding client...

  • Spa Receptionist

    3 days ago

    Toronto, Canada Body & Soul Massage Therapy Full time

    Body & Soul Massage Therapy is a spa destination that caters to those who want stress relief and relaxation in a newly renovated modern interior spa with a serene atmosphere .We have been voted as the best Massage Therapy Clinic in Toronto by Top Choice Awards for 12 consecutive years. We pride ourselves on our customer service skills. Each member of our...