Part Time Customer Experience Manager

3 months ago

Winnipeg, Canada Michaels of Canada, ULC. Full time

Store - WINNIPEG-ST VITAL, MB

Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned

Preferred Knowledge/Skills/Abilities

**Preferred Type of experience the job requires**:
Retail management experience preferred

Physical Requirements

Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

  • Stock Manager

    3 weeks ago

    Winnipeg, Canada Lipstixx Experience Full time

    **PLEASE READ BEFORE APPLYING**: **1) YOU MUST BE A CANADIAN CITIZEN AND LIVING IN WINNIPEG NOW TO APPLY - WORK PERMITS DO NOT ALLOW YOU TO WORK IN A STRIP CLUB (EVEN IF IT IS CLOSED WHEN YOU WORK). WE CANNOT HIRE YOU IF YOU ARE NOT A CANADIAN CITIZEN.** **2) YOU MUST HAVE A RELIABLE VEHICLE TO GET TO WORK UNLESS YOU LIVE IN CLOSE WALKING DISTANCE - BUSES...

  • Part Time Customer Experience Manager

    2 months ago

    Winnipeg, Canada Michaels of Canada, ULC. Full time

    Store - WINNIPEG-ST VITAL, MB We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver a customer centric shopping...

  • Part-time Bartender

    1 week ago

    Winnipeg, Canada Lipstixx Experience Full time

    Overview: **Responsibilities**: - Prepare and serve drinks to patrons following standard recipes - Interact with customers, take orders, and provide recommendations when necessary - Maintain cleanliness and organization of the bar area - Check customers' identification and confirm legal drinking age - Handle cash transactions and operate the POS system...

  • Part-time Cashier

    7 days ago

    Winnipeg, Canada Lipstixx Experience Full time

    Cashier required! **Responsibilities**: - Provide friendly and attentive customer service, engaging with guests and ensuring their satisfaction - Maintain cleanliness and organization in the café area, including the coffee bar, equipment, and seating areas - Stock and replenish café supplies and ingredients as needed - Handle cash and credit transactions...

  • Part-time Bartender

    2 weeks ago

    Winnipeg, Manitoba, Canada Lipstixx Experience Full time

    Overview:Responsibilities: Prepare and serve drinks to patrons following standard recipes Interact with customers, take orders, and provide recommendations when necessary Maintain cleanliness and organization of the bar area Check customers' identification and confirm legal drinking age Handle cash transactions and operate the POS system efficiently Monitor...

  • Customer Experience Manager

    4 weeks ago

    Winnipeg, Canada Michaels Full time

    Store - WINNIPEG-GARDEN CITY, MBDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard...

  • Customer Experience Specialist, Part Time Permanent

    2 weeks ago

    Winnipeg, Canada Neo Financial Full time

    At Neo, we’re reimagining everyday banking from the ground up and shaping the financial future for millions of people in Canada. We’re a tech company consistently pushing for the next best thing, which provides many opportunities to grow and learn personally and professionally. Ready to materialize your passion into a connected purpose? Come join a...

  • Customer Experience Manager

    1 month ago

    Winnipeg, Manitoba, Canada Air Canada Full time

    Job Description Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. As a Customer Experience Manager - Airports, you will play an important leadership role in our...

  • Customer Experience Manager

    4 weeks ago

    Winnipeg, Canada Westburne Full time

    **Westburne Electric**, a division of Rexel Canada Electrical Inc., is a leader in electrical product distribution, participating in the commercial, residential, industrial and institutional markets across Canada. We are currently looking for a self-motivated individual to become an integral part of our team at our **Winnipeg** location. If you want to work...

  • Customer Experience Manager

    2 months ago

    Winnipeg, Canada Michaels of Canada, ULC. Full time

    Store -WINNIPEG - SOUTHEAST, MB Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard...

  • Customer Experience Manager

    2 weeks ago

    Winnipeg, Manitoba, Canada Air Canada Full time

    DescriptionBeing part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.As a Customer Experience Manager - Airports, you will play an important leadership role in our ambition to become a...

  • Customer Service Representative

    4 weeks ago

    Winnipeg, Canada eCom Customer Care Full time

    **eCom Customer Care provides customer service to over 200,000 customers around the world per year. You can expect a supportive, friendly and fun, work environment when you join our growing team.** Our Customer Service Representatives (CSRs) are responsible for delivering fast & effective customer service to new and existing clients while promoting a...

  • Customer Experience Manager

    4 weeks ago

    Winnipeg, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** As a Customer Experience Manager - Airports, you will play an important leadership role in our ambition...

  • Customer Service Representative

    2 weeks ago

    Winnipeg, Canada The Dufresne Group Full time

    Customer Service Representative Part Time Career Opportunity Dufresne Furniture and Appliances is currently seeking a Part Time **Customer Service Representative** for our** Winnipeg **store located at **1750 Ellice Avenue.** As a Customer Service Representative, you will support our guests in store and through the after sales experience. **Dufresne...

  • Customer Service Representative

    2 weeks ago

    Winnipeg, Canada The Dufresne Group Full time

    Customer Service Representative Part Time Career Opportunity Dufresne Furniture and Appliances is currently seeking a Part Time Customer Service Representative for our Winnipeg store located at 1750 Ellice Avenue. As a Customer Service Representative, you will support our guests in store and through the after sales experience. Dufresne Furniture and...

  • Customer Experience Manager Pt

    3 months ago

    Winnipeg, Canada Michaels of Canada, ULC. Full time

    Store - WINNIPEG-CROSSROADS, MB We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver a customer centric shopping...

  • Customer Experience Manager Pt

    2 months ago

    Winnipeg, Canada Michaels of Canada, ULC. Full time

    Store - WINNIPEG-CROSSROADS, MB Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard...

  • Part Time Manager

    1 week ago

    Winnipeg, Canada maurices Full time

    **Brand Overview**: As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our...

  • Customer Experience Manager FT

    1 week ago

    Winnipeg, Canada Michaels Full time

    Store - WINNIPEG-CROSSROADS, MBDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard...

  • Stock Manager

    2 weeks ago

    Winnipeg, Manitoba, Canada Lipstixx Experience Full time

    PLEASE READ BEFORE APPLYING:1) YOU MUST BE A CANADIAN CITIZEN AND LIVING IN WINNIPEG NOW TO APPLY - WORK PERMITS DO NOT ALLOW YOU TO WORK IN A STRIP CLUB (EVEN IF IT IS CLOSED WHEN YOU WORK). WE CANNOT HIRE YOU IF YOU ARE NOT A CANADIAN CITIZEN.2) YOU MUST HAVE A RELIABLE VEHICLE TO GET TO WORK UNLESS YOU LIVE IN CLOSE WALKING DISTANCE - BUSES DON'T START...