Application Support Administrator

1 week ago

Toronto, Canada BrokerLink Full time

Job Details

Description

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements

We are looking for an **Application Support Administrator **to join BrokerLink in one of our offices in **Alberta, Ontario, or Atlantic **region on a **permanent** **full-time basis.**

**The Position**:
**As part of our employee promise, here are some of the many perks of working with us**:

- Flexible health and dental insurance benefits package
- Personal Spending amount to invest in your healthy lifestyle
- RRSP - Registered Retirement Savings Plan with Company matching
- ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
- ‘Dress for your day’, dress according to your daily schedule
- Competitive compensation package with bonus aspect
- Employee discount program, including Apple, Bell, Rogers and more
- Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year
- Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2023

**Requirements & Skills**:

- Working with end users and business units who use the tools.
- Complete and update documentation
- Monitor and improve current processes.
- Multi-tasking, Customer Service & Critical thinking skills
- Knowledge of standard IT Hardware and Equipment
- Ability to diagnose and solve problems.
- Knowledge of Oracle, Process Automation tools, UKG & JotForm

**You bring the following Key Skills & Experience**:

- Professional certifications through Microsoft, or any other major IT certification
- Strong ability to develop and manage relationships with stakeholders, team members, technical vendors.
- Excellent communication skills (written/verbal)
- Excellent customer service skills
- Leads with a sense of collaboration and work effectively across the organization to achieve goals.
- Navigates effectively and thrives working in a fast-paced environment.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference

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