Repair Technician

7 months ago

Cambridge, Canada Electrobac Full time

**About us**: Electrobac is a rapidly growing clean tech company. In addition to providing a network of smart e-waste collection bins for consumers, we are helping large businesses across the country integrate the circular economy into the management of their fleets of smartphones and tablet devices. Our corporate services include mobile device repairs, diagnostics, refurbishing, data sanitization, and recycling of end-of-life IT assets. Electrobac’s goal is to do our part to save the planet, one electronic device at a time.

**Job purpose or Summary Statement**

Reporting to the Repair Manager, this role is responsible for repairing and refurbishing various models of laptops and mobile devices, encompassing repairs from simple cosmetic fixes to board level work. The Repair Technician will work towards meeting production goals and contributing to a safe and healthy work environment.

**Responsibilities**

**Production**:

- Perform routine inspection, testing, and repair of laptops, smartphones, and other mobile devices.
- Accurately document repairs and parts information on repair tracking documents / work orders and in tracking system.
- Share experiences and learning's with other technicians.
- Perform high quality repairs and refurbishment of electronic devices: phones/tablets/laptops/GPSs/ etc.
- Monitor parts inventories and inform management of status.
- Dismantle old electronic devices for OEM parts.
- Keeps work area clean.
- Ensure the repair has been done correctly, and the problem has been resolved
- Strategically plan order of operations to ensure a successful repair
- Contribute to a team environment
- Work with manager to drive process optimization
- Document repair processes
- Keep up to date with technologies

**Quality**:

- Work within quality system environment ie: ISO 9001, ISO 14001, R2, ISO 45001
- Work towards continuous and consistent improvement, quality, customer service in accordance with company policies/procedures
- Involvement and collaboration with management as it relates to Quality/Process irregularities or production issues.
- Creating and updating of work instructions as necessary
- Adhere to 5S standards

**Health and Safety**:

- Active role in the Health and Safety systems
- Ensure that safe conditions exist at all times within the work environment and take the appropriate action to protect the health and safety of all employees, visitors and contractors on site.

**Skills**

**Qualifications**:

- Honesty and integrity
- Graduate from Technician or Technologist program or equivalent experience
- Excellent verbal and written English communication skills
- Excellent organizational skills and self-motivated.
- High energy level with the ability to be flexible.
- Laptop repair experience with mobile device repair experience as an asset.
- Passion for working with electronic gadgets Positive personality
- Reliable and timely -- strong work ethic
- Strong focus on quality repairs.
- Troubleshooting and assembly skills.
- Assembly and cosmetic laptop and mobile device refurbishment experience.
- Android OS and game system repair experience a plus.
- Surface-mount soldering experience a huge plus.
- Experience repairing laptops (1 year)
- Experience repairing mobile phones and tablets (1 year) an asset
- Close attention to detail
- Ability to work under pressure
- Ability to work in team settings
- Critical thinking and problem-solving considered an asset

**Working Conditions**:

- Long period of time in an office setting in front of a computer or electronic device.
- Exposure to unsanitary and sometimes broken electronic devices
- Working in an office type setting, indoors in a controlled environment
- Lifting boxes that weigh up to 35 lbs

**Efforts**

**Physical Efforts**:

- Moving office supplies, including files and mail
- The work can be considered fatiguing at times
- Dexterity is necessary to perform most jobs
- Physical efforts may include sitting for long periods of time
- May have the need to stretch and bend at times

**Mental Efforts**:

- Constant alertness and concentration
- Interactions with Staff, students and others
- Auditory absorption is a priority
- Mental stress may be a factor in completing all tasks

Pay: $20.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Cambridge, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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