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Lifecycle Specialist

4 months ago

Vancouver, Canada Rove Concepts Full time

Rove Concepts is a high-end, online mid-century modern furniture business with a head office located in Vancouver, BC. For over 13+ years, we have built trust with customers through delivering quality products and outstanding service to doorsteps throughout North America. With a strong online presence and a commitment to timeless design, we strive to create inspiring spaces for our customers. Our growth has led us to occupy five showrooms across North America, and now expanding into Miami and New York. We continue to expand our showroom spaces to provide exceptional customer experiences.

Position Available: Lifecycle Specialist (eCommerce)

Location: Vancouver

**Role Overview**:
**What You’ll Do**:

- Build effective target audiences and segments for every message to drive engagement and revenue performance against KPI goals.
- Use customer data such as web-behavior to drive message and content personalization.
- Provide regular campaign performance reports that include opens, clicks, conversions, revenue, revenue lift, unsubscribes, etc.
- Constantly look for new ways to improve overall programs through new technology, tools, partners, trends, and best practices.

**What You’ll Need**:

- Hands-on experience in marketing automation platforms.
- Proficiency in Google Analytics, HTML/CSS, A/B Testing, and other CMS.
- Experience using SQL and similar queries to analyze data.
- Proficient in data analytics to determine important data and be able to suggest improvements.
- Knowledge of SEO/SEM.
- Excellent written communication skills.
- Strong project management skills and exceptional attention to detail.

**What We Offer**:

- Opportunities for personal and professional growth within a rapidly expanding organization.
- Competitive salary and benefits package, including extended health care, dental care, vision care, and vacation time.
- Monthly snack budgets
- Collaborative work environment with seasoned entrepreneurs and driven talent.
- Inclusive workplace culture committed to diversity and equity.
- A dynamic and fast-paced atmosphere where innovation and creativity thrive.
- Opportunities to work within a highly motivated, young team who truly strive to make a difference.