Field Safety Specialist

7 months ago

Burnaby, Canada W.W. Grainger Full time

**POSITION OBJECTIVE**:
The Field Safety Specialist provides Safety & Health expertise to Grainger Customers and Sellers to develop strong partnership relationships in order to grow revenues within a defined region. The role partners with District Sales Managers in their defined regions to ensure they are aligned to the right safety and health opportunities and are training their aligned region Sellers on Safety & Health offers, resources and insights.

**KEY DUTIES AND RESPONSIBILITIES**:
The duties and responsibilities of this position include but are not limited to:
To conduct needs analysis to determine and understand the customer’s safety & health issues and align to Grainger Safety & Health solution that includes products or services
- Leads customer discussion with relevant insight and challenges the customer to think differently about their business
- Explores expressed customer needs and identifies problems to solve—probes to fully understand, clarify and expand
- Utilize research to identify compelling reason to change
- Efficiently determines a customer’s readiness, focusing time on those who are willing to take advantage of his products or services
- Develops solution options using ongoing dialogue with the customer and all available technology
- Links features and benefits to business outcomes
- Works with internal and external Grainger contacts to ensure ability to support solution
- Performs cost savings analysis for customer solution as well as Value Based Conversations through Value Receipts and Documented Value Statements
- Uses checking questions to gain feedback from customer on customized solution recommendation

To implements solutions
- Engages internal and external Grainger resources to develop plan and timeline to implement solution
- Drives implementation plan with customer
- Checks with customer to ensure business needs are being met
- Leverages post-implementation success to gain more information from the customer about future needs

To support Grainger Sellers in aligned region
- Provide strategy, coaching and direction on safety & health opportunities that are within their region
- Help to align internal and external resources to support the safety & health opportunities
- Educate sellers on safety offers and key messaging

Assists in identifying accounts in geography that will either be assigned as support for key opportunities

To maintain expertise through appropriate preferred safety credentials focused on safety & health regulations and industry topics
- Educates customers on changing market trends and technology and impact to their business
- Investigates nonstandard solutions that will profitably satisfy a customer’s needs
- Expands customer understanding and use of Grainger’s standard product and service capabilities

Job Requirements:
**REQUIRED EXPERIENCE AND QUALIFICATIONS**:

- Strong business & safety acumen with the ability to understand financial reporting, to analyze safety business needs, and documenting safety & health value to customers.
- Minimum of 5-7 years’ experience in a manufacturing environment, or equivalent environment involving safety hazard analysis and assessments and responsible for overseeing safety.
- Ability to project manage and drive for results
- Experience conducting workplace inspections to prevent injuries / accident prevention and reduction, engineering controls, ergonomics and hazmat control to meet compliance standards
- Business analysis experience and the ability to identify and implement safety improvements are required
- Demonstrated understanding of safety violations, safety drivers, safety programs, building a safety culture
- Demonstrated knowledge, understanding and experience with newest and latest in safety regulations
- Ability to learn and understand the Grainger Selling Process so they can effectively team and solution sell with Grainger sellers
- Ability to communicate across all levels of the organization
- Ability to build strong networks and to work cross-functionally
- Ability to proactively partner with various leaders in their geography that ensures the right level of follow-up and follow-thru.
- Demonstrates the ability to motivate and achieve results through others
- STS (Safety Trained Supervisor) and QSSP (Qualified Safety Sales Professional) Certified preferred or other recognized safety certifications/degrees
- A post-secondary education is preferred
- Possession of a valid license and a suitable vehicle

**Work Environment**:
Travel required to each customer within aligned market at least once per month, or more frequently where needed**.**

**Rewards and Benefits**:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
- Life insuranc

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