Guest Service Agent
4 days ago
**About us**
Best Western Plus Carlton Plaza Hotel is located in Victoria. We are supportive, creative, and professional.
Our work environment includes:
- Lively atmosphere
- Growth opportunities
- International workforce
**Wage increase to $23.00 after 3 month probation.**
**Qualifications and requirements**:
- Work well with others as well as independently in multi-cultual setting
- Professional and positive attitude with smiles and a sense of responsibility
- Enjoy customer service
- Speak English fluently to effectively communicate with guests and colleagues
- Great problem solving skill in fast-pace environment
**Responsibilities include but are not limited to**:
- Resolve issues and concerns to creatively meet guest's needs.
- Handle general questions and requests including concierge tasks
- Greet warmly at the front desk to provide welcoming and caring environment to guests
- Assist bell staff including parking and retrieving vehicles, and helping with luggage
**Job Types**: Full-time, Part-time
Part-time hours: 20-30 per week
**Salary**: $23.00 per hour
**Benefits**:
- Dental care
- Discounted or free food
- Extended health care
- On-site gym
- On-site parking
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
Supplemental pay types:
- Overtime pay
Work Location: In person
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