Program & Contract Manager
7 months ago
**JOB DESCRIPTION: PROGRAM AND CONTRACTS MANAGER**
**Position Summary**:
The Program and Contracts Manager plays a pivotal role in overseeing and managing various programs, contracts, and agreements aimed at improving the health and well-being of the four communities that the
Southern Stl’atl’imx Health Society (SSHS) serves: N’Quatqua, Samahquam, Skatin, and Xa’xtsa First Nations. This position requires exceptional organizational skills, strong leadership abilities, and an in depth understanding of
Indigenous culture and health issues. The Program and Contracts Manager is responsible for ensuring the effective delivery of programs, managing contracts, agreements, and partnerships, and supporting the organization's mission “to honour the health of The People by working together to deliver holistic health services”.
**Key Responsibilities**:
**Program Management**:
- Develop, implement, and monitor programs and initiatives focused on improving health and wellbeing outcomes for Indigenous communities.
- Collaborate with internal teams, community partners, and stakeholders and Rightsholders to ensure programs align with community health plans, community needs, and organizational goals.
- Establish and track program goals, objectives, and performance metrics to evaluate program effectiveness.
- Oversee project and program work plans, program budgets, resource allocation, and ensure compliance with funding requirements.
**Contract Management**:
- Lead the development, negotiation, and management of contracts with funders, government agencies, and other partners.
- Ensure compliance with contract terms, deliverables, and reporting requirements.
- Monitor contract performance, including budget management and tracking of key milestones.
- Collaborate with finance and legal teams to ensure contractual obligations and documentation are in place.
- Collaborate with other SSHS staff across the various programs to complete required reporting (financial and narrative).
- Maintain a reporting tracker that can be shared with the Health Director and Board of Directors as required.
**Partnership Development**:
- Cultivate and maintain strong relationships with Indigenous organizations, community leaders, and other partners to foster collaborations and strategic partnerships.
- Collaborate with Health Director and other levels of leadership to identify new partnership opportunities and expand the organization's network.
**Cultural Responsiveness**:
- Ensure that all programs and services are culturally appropriate and sensitive to the needs and values of the Southern Stl’atl’imx communities.
- Incorporate Indigenous knowledge, practices, and cultural protocols into program design and implementation.
- Collaborate with Indigenous Elders, Knowledge Keepers, and community members to ensure cultural integrity and community engagement.
- Maintain strict confidentiality in performing the duties of this position and adhere to the privacy, security, and confidentiality policies of SSHS.
**Reporting and Evaluation**:
- Prepare regular reports on program outcomes, progress, and challenges for internal and external partners.
- Conduct program evaluations and assessments to measure impact and identify areas for improvement.
- Utilize data and feedback to inform decision-making and drive continuous program improvement.
**Qualifications and Skills**:
- Bachelor's degree in a related field (e.g., public health, Indigenous studies, business administration, social work) is preferred but not mandatory. Master's degree is an asset.
- Demonstrated experience in program/project management, contract management, or a related field (2+ years), preferably within the Indigenous health sector. Project Management Professional (PMP) certificate is an asset but not mandatory.
- In-depth understanding of Indigenous health issues, cultural sensitivity, and experience working with
Indigenous communities.
- Strong project management skills, including the ability to develop and manage budgets, timelines, and deliverables.
- Excellent communication skills, both written and verbal, with the ability to effectively engage with diverse stakeholders.
- Strong leadership and team management abilities, with a collaborative and inclusive approach.
- Proven ability to build and maintain partnerships with Indigenous organizations, community leaders, and funders.
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
- Respect for and sensitivity to the cultural values and practices of Indigenous communities.
- Understanding of Indigenous health issues and commitment to improving health outcomes for
Indigenous populations is preferred.
- Knowledge of Stl’atl’imx culture and traditional practices is an asset.
**Special Requirements**:
- This position may require travel to remote Indigenous communities served by SSHS, accessed by Forest Service Roads (FSRs) that require driving on rough gravel
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