French Canadian Help Desk Agent

3 days ago


Halifax, Canada Unisys Full time

**Job Description** We Believe in Better**

We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.

Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us

**Learn more about Unisys and our key solution offerings**: Unisys, Stealth, CloudForte®, InteliServe

**What success looks like in this role**:

- Troubleshoot network connectivity issues, working with remote employees on a corporate network.

**You will be successful in this role if you have**:

- 6 months of IT Service Desk experience
- Working knowledge of data and voice network concepts
- Education, training and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications
- Understanding of Active Directory to unlock and reset passwords.
- Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users
- **Must be **Canadian National or living in Canada**:

- Must be able to pass background screen and drug test

**eeo**

Notice For U.S. Applicants: Unisys is an Equal Opportunity Employer - Minorities/Females/ Veterans/Individuals with Disabilities/ Sexual Orientation/Gender Identity


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