Sales and Catering Manager

2 weeks ago

Kitchener, Canada Crowne Plaza Kitchener-Waterloo Full time

**Sales Manager Duties and Responsibilities**:

- Prospect and directly solicit meeting planners within assigned market segments.
- Work with planners using a consultative approach to provide solutions to their group needs
- Develop a clear understanding of the hotel’s business/profitability and manage sales activity accordingly.
- Work with the DOS&M and Vista Hospitality to develop an actionable and effective sales plan.
- Utilize various sales tools for pre-qualification of prospects within a variety of mini-segments.
- Prepare weekly reports and action plan updates as directed by the hotel’s executive team.
- Represent hotel at various events and trade shows (Some reimbursable travel required). Respond effectively and in a timely manner to incoming business leads.
- Help to provide the highest level of service to clients and guests through detailed property communications.
- Produce concise and effective proposals and meet follow-up deadlines at each stage of the sales process.
- Develop clear and accurate agreements and various client communications.

**Prerequisites**:

- Strong desire to be successful in hospitality sales by achieving/exceeding solicitation and production goals.
- A passion for sales involving qualification, solicitation and negotiating with clients and prospects.
- High attention to detail with an ability to communicate effectively and concise fully.
- Solid listening skills for fully determining client/prospect needs and wants.
- Polished personal presentation with a confident and hospitable personality.
- An ability to have some fun as a result of personal and team success

**Experience**:

- Two (2) or more years of hotel sales experience is preferable particularly with group rooms sales.
- Knowledge of the “inner workings” of the hospitality industry. Local market experience is helpful.

**About the Crowne Plaza Kitchener-Waterloo**

Located in the heart of downtown Kitchener, the Crowne Plaza Kitchener-Waterloo is one of the area’s premier hotels and conference centers. With 201 guestrooms and over 15,000 square feet of flexible meeting and function space the property is capable of hosting multiple groups of varying sizes. The Crowne Plaza Kitchener-Waterloo features comfortable guestrooms, an expansive indoor pool, fitness center and a games arcade with indoor bowling lanes. It’s a fun place to stay and a fun place to work

**Location**

Kitchener, Ontario, Canada

**About Vista Hospitality**

Vista is the premier hospitality management company of the Americas. As owners and operators of hotels, Vista has carved a remarkable story of success. Vista encourages employee growth as a contributing factor to both the success of the individual as well as success of the team. Vista owns and manages several properties throughout Eastern United States and Canada.

**Experience**:

- hotel sales: 2 years (preferred)
- CRM Software: 1 year (preferred)

**Benefits**:

- Dental care
- Vision care

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Kitchener, ON: Reliably commute or planning to relocate before starting work (required)

License/Certification:

- Driver's License (preferred)

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