Customer Logistic Coordinator

2 months ago


Concord, Canada Ryder System Full time

**Summary**

Provide front-line supervision and administrative support for the location. Primarily responsible for the assignment of work to non-exempt personnel, as well as the attainment of daily operational goals within his/her assigned functional area

**Essential Functions**
- Payroll/Billing
- Complies with all Safety Maintenance and Compliance. DOT log review, preparation and submission. Conducts Safety Training/Orientations. First point of contact for collisions and injuries. Updates/Maintains STAR. Conducts safety meetings in conjunction with other management
- Handles front line customer requests; identifies and elevates any customer issues if needed. Acts as a liaison between hourly workers and management. Elevates any employee relations issues as appropriate. Quality Assurance. Dispatch/Routing. Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs). Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.)
- Maintains location A/P log
- Supply/uniform ordering
- Maintains all attendance/vacation records for hourly employees
- Key Performance Indicators (KPI) reporting to Manager prior to distribution

**Additional Responsibilities**
- RD 2000 Responsibilities
- SOX invoice reconciliation preparation for approval at the highest level
- Recommends location process initiation and/or improvements needed
- Any location specific requirements may be required

**Skills and Abilities**
- OtherAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- OtherAbility to work independently and as member of a team
- OtherFlexibility to operate and self-driven to excel in a fast-paced environment
- OtherCapable of multi-tasking, highly organized, with excellent time management skills
- OtherDetail oriented with excellent follow-up practices
- OtherMust possess strong verbal and written communication skills internally as well as externally
- OtherAbility to prioritize, organize and accomplish work
- Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
- Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

**Qualifications**
- H.S. diploma/GED required
- One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required
- One (1) year or more Experience in a customer service environment required
- Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
- Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

**Travel**:
**DOT Regulated**: None

**Job Category**: Logistics

Security Notice for Applicants:
Current Employees:
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