Project Specialist, Resuscitation

2 months ago

Toronto, Canada Heart & Stroke Full time

At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke.

To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website

**The opportunity**

Reporting to the Senior Manager, Resuscitation, the Project Specialist will play an exciting and pivotal role in supporting the resuscitation product development and e-learning teams. This role will be involved in the planning, monitoring, testing, evaluation, and execution of Heart & Stroke’s five innovative resuscitation programs and product lines, all designed to align with the resuscitation guidelines. These coordinated efforts will enable H&S to continue to successfully distribute updated resuscitation programs throughout Canada.

To support the coordinated efforts of resuscitations product development and execution, this role requires a comprehensive understanding of project management's best practices, methodologies, and processes. This role requires someone who is articulate and motivated, who can identify vulnerabilities and obstacles and suggest creative innovative solutions to these challenges.

**How you will make an impact every day**

Coordinate project deliverables and task management
- Support the coordination of resus products and e-learning project deliverables and manage the project through to execution
- Help ensure project deliverables conform to best practices
- Assign, identify, manage and track key milestones, tasks and deliverables for the product development and e-learning teams to support achievement of launch targets
- Identify to Sr. Manager risks for product development timelines and suggest ways to mitigate
- Engages with product and e-learning teams to facilitate development and execution of plans;
Project planning and execution
- Develop and monitor a project plan and schedule including interdependencies
- Perform requirements gathering with stakeholders when necessary
- Assist in implementing project activities as needed by the product and operations teams and recommend process improvements to the product development process
- Support product testing throughout the product development lifecycle
- Report on product development progress via Wrike project management software
- Coordinate activities required to bring resuscitation products to market
- Schedule meetings and keep track of project deliverables and workflow for the resus project team

Coordinate translation of products with linguistics
- Coordinate all activities required to bring the updated resuscitation products (including first aid) to the French market that includes, but it not limited to the following:

- Submission of assets to Linguistic Services for translation into French
- Liaising with external translation and design vendors as needed
- Review completed French assets for accuracy prior to printing or release to instructor network or the general public
- Coordinate the timetables of French assets to complement the delivery of English products to market
- Identify potential delays and assist in the formation of interim plans to negate adverse market outcomes

Effective internal and external Communication
- In collaboration with the comms team, review a wide variety of internal and external French communications related to resuscitation including reports, presentations, announcements, correspondence, etc.
- Manage and monitor stakeholder expectations to ensure open and consistent communication channels, and timely completion of deliverables
- Clearly communicate project deadlines and monitor core project team’s progress through deliverables and milestones
- Communicate regularly with stakeholders, identifying upcoming issues, concerns, changes and resources requirements

**Who we need**

Education
- Post secondary diploma/degree or certification plus related experience
- Active Heart & Stroke Instructor designation(s) (minimum Basic Life Support Instructor) would be an asset

Experience
- Minimum 2-4 years of project coordination experience on medium scale projects
- Experience working on interdisciplinary project teams
- Knowledge/experience in the resuscitation field would be an asset
- Previous work in a French/English translation/editing/proofing role preferred

**Skills**:

- Excellent written and verbal communication skills with a talent to communicate clearly, simply, and concisely in a professional manner with stakeholders across the organization in both English and French
- French and English bilingualism is required
- Knowledge/experience in the development and delivery of adult education & learning programs is an asset
- Excellent understanding of project planning and experience in the development of enab

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