Director, Issues and Events Management

6 months ago


Toronto, Canada BMO Financial Group Full time

100 King Street West Toronto Ontario,M5X 1A1

BMO is seeking a dynamic and experienced Director, Issues and Events Management within the Operational Non-Financial Risk (ONFR) team. This strategic role is responsible for maturing foundational ONFR processes - Issues Management, Loss Event Management, ONFR KRI, and ONFR Risk Appetite (“ONFR Core Programs”) - into more comprehensive programs. The ONFR Core Programs are established programs with distributed responsibilities. This role will serve as the primary owner of the programs, providing strategic thinking, collaboration, and influence in
- Leading laterally where responsibilities are shared across other ONFR teams such as serving as the SME and program owner in partnering with:

- ONFR Methodology to develop and maintain governing documents and taxonomies
- ONFR Reporting & Analytics to develop, maintain, enhance reporting
- ONFR Performance Delivery in developing, maintaining, and enhancing GRCE and other ONFR Systems, communications, training, and change management
- ONFR’s independent second line testing team with respect to 2LOD testing and monitoring of the programs
- Second line of defense Operation Risk Officers in performing oversight and effective challenge with respect to the implementation and execution of the programs within the businesses and functions they oversee
- Leading directly bringing together the distributed elements to attain, maintain, and provide the horizontal enterprise-wide/ONFR-wide leadership of the Issues Management and Events Management Programs and ONFR’s activities with respect to KRIs, KRMs, and Risk Appetite, respectively
- Typically 9+ years of relevant professional experience in risk management including extensive experience in operational risk management, particularly in issues and/or loss event management.
- Proven track record of leading risk management programs, ideally within financial services
- Strong leadership capabilities with experience in managing small to medium-sized teams and influencing senior stakeholders.
- Exceptional analytical skills and the ability to identify trends and themes across risk events, translating them into strategic operational, sustainable improvements.
- Effective communicator and collaborator who thrives in a matrixed environment and can build relationships across all levels of an organization.
- Demonstrates a high degree of credibility and can operate as a thought leader within the risk management space.
- Experience in policy and methodology development within risk management highly regarded

If you’re looking for your next dream job, consider this one in BMO’s Enterprise Risk Group where every colleague helps protect and grow the bank by providing independent review and oversight of enterprise-wide risks, working together to maintain a risk management framework and fostering a strong risk culture. #ERPMDreamJobs

Develops and maintains an effective internal control framework that defines the ways and methods governance is implemented, managed, and monitored in the designated business/group portfolio. The governance framework includes policies, guidelines and provides programs, practices and measures to promote transparency, accuracy, consistency across groups. Applies specialized knowledge of risk management, regulatory compliance and internal controls related to business processes and information.
- Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
- Ensures alignment between values and behaviour that fosters diversity and inclusion.
- Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
- Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
- Attracts, retains, and enables the career development of top talent.
- Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
- Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
- Develops an expert understanding of business/group challenges.
- Networks with industry contacts to gather competitive insights and best practices.
- Recommends measures to improve organizational effectiveness.
- May consult to or serve on various committees and task forces.
- Interprets new regulations and assesses impacts to the internal controls governance framework/program.
- Influences and negotiates to achieve business objectives.
- Identifies emerging issues and trends to inform decision-making.
- Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
- Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
- Measures the effectivene


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